Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 12Halaman 目

After finally arriving through heavy rain on this trip, we were able to relax and enjoy our stay. The meals were served in a calm lounge, and we could really feel the care put into each dish. The Onsen was wonderful, but unfortunately, due to torrential rain severe enough to trigger warnings, the water temperature dropped on the morning of the second day. We were especially disappointed that we couldn’t use the bath in our Room. With expressways closed, sightseeing wasn’t possible at all, so we’d like to come back next time for a retry. The Accommodation is a pleasant, clean Hotel, and all of the staff were very kind.

Our dog weighs around 10 kg, so we really appreciated being able to walk him on a leash. The building is spacious, so we were able to relax without running into many other dogs. Both dinner and breakfast were excellent. The meat and fish were very fresh, with a wide variety of dishes—we were completely satisfied. Every staff member was kind and welcoming. We would love to stay here again if we have the chance. Thank you very much.

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

The Room was spacious and clean, with a great view overlooking the Seto Inland Sea. The bath was large, the air conditioner was new, and it was comfortable to stay with our dog as well. The service was polite and very good. Thank you very much. If the price were a little lower, it would be easier to stay again and would have been perfect.

The staff’s hospitality was outstanding. The Room was clean, and the bath was very relaxing. There were plenty of drinks and snacks provided, which was a nice touch. Breakfast was also delicious, especially the rice-based dishes.

The three of us—three generations of our family—stayed here. That day, only the suite Room was available and it was a bit pricey, but with the spectacular view it was absolutely the right choice. The scenery, cuisine, and service were all outstanding. I have never had sea urchin this delicious. The Standard Plan offered more than enough dishes, and our son in his 20s was very satisfied. The sunrise was slightly covered by clouds, but that made it feel mystical in its own way. This is a Hotel we would definitely like to visit again.

Many of the staff are locals and have extensive knowledge about nearby facilities and the ingredients used in the cuisine, and they shared a lot with us. Of course, the Onsen was also wonderful, with fresh-flowing water. Thank you very much for taking such great care of us.

The relaxing Facility, the charming Room, the wonderful cuisine, and the silky Onsen I could stay in forever—everything was exceptional. The staff’s warm smiles and attentive hospitality made it even better. This is the first Accommodation where I truly didn’t want to leave because it felt so comfortable. I would love to visit again. Thank you very much.

At IKYU, it was categorized as casual, but we enjoyed a luxurious Onsen experience that felt like staying at a private villa. The Room had a spacious washroom, and the toilet being separate was also convenient. The heater in the Room was turned on in advance, so we stayed warm without needing to use the air conditioner. Various thoughtful touches were noticeable throughout, and I heard that adjustments are made regularly. It had such a pleasant atmosphere that made us wish to stay longer. Here are some points of concern: It would be helpful if spare foot mats were provided for the private bath so they can be replaced after use. The abundance of wash towels was very convenient. A single fresh flower in the Room would add charm since there were flowers in the dining area. During meal service, providing more details about local ingredients or cooking methods would be appreciated by travelers—it may require extra effort from staff but makes for enjoyable conversations while savoring meals. Having a menu list would also enhance the dining experience further.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

Thank you very much for taking care of us during our 4-night Multiple Night Stay. This time, we stayed in the “Oryu” Room. First of all, every staff member was incredibly kind and clearly loves animals. Everyone greeted us with a smile, was gentle and attentive, brought anything we needed right away, and did their best to accommodate our requests. I’m truly grateful—your staff deserves more than five stars. Next, the meals. We were told they were prepared in a special-suite style, and both the taste and quality were excellent—high standard, delicious, and thoughtfully varied. Even over several days, we never got tired of them and enjoyed every meal. With longer stays, menus can sometimes become difficult for the kitchen side as well, but you handled everything so carefully. Since I’m also a small eater, you kindly let me choose from the menu and adjusted portion sizes accordingly. This also deserves more than five stars. As mentioned earlier, your care for animals was also very thoughtful and helpful. I visited with both a dog and a cat, and it seemed comfortable for both of them. The hot spring water quality was also wonderful. As for the guest room layout: there is a long corridor between the Room area and the bath area, which felt slightly inconvenient, so I deducted one star there. On the other hand, having an additional Room separate from the main living space made it easy to stay comfortably even when traveling with friends—an excellent design. Regarding amenities: there are no pet amenities provided (so bringing your own is necessary), but having at least a litter box available would be very helpful. The surroundings were also fantastic—like a hidden mountain hamlet. By chance we were able to see “Children’s Kagura,” which has deep history and is clearly cherished by the community. The performers practice extensively (twice a week), and while they are indeed children (apparently ranging from 3rd grade elementary school to 3rd year high school), their performance was outstanding and truly impressive. If your dates happen to coincide with it during your stay nearby, it’s absolutely worth seeing. (It seems Kagura is held several times a year; I’d love to see other performances as well.) I also felt that preserving traditional Japanese festivals like this is part of what makes this area so special—and I think it may become even more well-known in the future. It’s about 30 minutes by car to Yufuin Station, so even on an extended stay you can easily go shopping for necessities. Sightseeing around Yufuin should be convenient as well—and Beppu is also about 30 minutes away via expressway—so overall it feels like an excellent location for travelers who want to explore.

It was hot in Kyoto, so I really appreciated how close it was to the station! The Room was clean and I was satisfied, and the staff were very kind, making my stay comfortable.

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

I stayed around April for a live concert trip. The staff at the front desk were very pleasant and attentive, and the hospitality was excellent. They kindly agreed to store my luggage, which was a great help. I believe I chose the lowest-grade Room, but it was very spacious, spotless throughout, and comfortable. When I visit the Kansai area again, I would love to stay here again. Thank you for a wonderful experience.

We stayed one night at another Accommodation to get our “cat fix,” then booked a second night here as a couple after seeing reviews saying the food was delicious and you can meet adorable cats. The exterior is incredibly charming. We were able to use the “Now’s the Time for Ito!” campaign, so we got a great deal. We chose a Room with an ocean view, but unfortunately the weather wasn’t great, so we’d love to come back and try again. The baths are private and require a Reservation after check-in. In addition to an indoor bath, there is a semi-open-air bath with a small garden; it has a roof and walls so you can’t see the outside scenery. It’s genuine Onsen water, and since it was mosquito season, they even had an adorable cat-themed mosquito coil burning. Because we were leaving early the next morning, we chose a Plan with dinner only—but the meal was so surprisingly delicious it felt like something from a starred restaurant, and we regretted not adding breakfast. The sashimi was fresh, and each dish was carefully handmade—many unlike anything we’d had before. Everything was excellent: spring rolls, small side dishes, simmered kinmedai (splendid alfonsino), white rice, and more. The hamburger steak served toward the end wasn’t greasy or heavy, and the portion size was just right. Dessert also offered variety—fruit, cake, and ice cream. The cookies in the Room (and even the souvenir cookies) were delicious too. This is an Accommodation worth visiting just for the food alone. We’ve stayed at many Hotels and Ryokans around Japan, but my wife and I still talk about how amazed we were by how good the料理 here was. After dinner there was time to interact with the cats. It’s not really hands-on cuddling time, but the owner let us hold one of them and take photos (the cat looked slightly unimpressed!). The owner and his wife were extremely kind, and their hospitality truly came through. At checkout it was raining quite heavily; they lent us an umbrella for walking to our car—and even came out to retrieve it after we got in. We’d love to return.

I was able to step away from my busy daily routine and enjoy a calm, high-quality 3-day, 2-night stay. The front desk staff’s polished service was truly pleasant, and I felt reassured from the moment I arrived. The Room was kept beautifully clean and well arranged, and I could sense thoughtful attention to detail throughout. I believe this is an appealing Accommodation, perfect for adults who want to relax quietly in Kamakura. Also, the email replies to my inquiries (before my stay) were very prompt, which was extremely helpful.

As our dog entered its ninth month, we stayed at a Resort Hotel for the first time, and it was a wonderful experience. We were warmly welcomed by dog-loving staff. We stayed in a Garden Moderate Room on the first floor, and everything was thoughtfully prepared—not only the Facility and private dog run, but also detailed amenities for dogs. The Room was clean and comfortable with considerate touches for owners as well, and we were very satisfied with the delicious meals. After breakfast, we could take a walk to nearby Kumoba Pond before check-out, so the location is great too. Since Regina Resort seems to have locations in various areas, we’d like to visit not only Karuizawa but other destinations as well. Thank you to all the staff for your hospitality.

Thank you very much for your heartfelt hospitality during our three-day, two-night stay. Every dish made with local ingredients was deeply flavorful, and the free-flowing natural hot spring water was so soothing it felt as if both body and mind were gently unwinding—my spouse and I were truly refreshed. On the second day, we enjoyed a full round at a golf club near the Accommodation. Although it was extremely hot, the Onsen we had upon returning eased our fatigue, and once again we were reminded of how wonderful BeniyA’s hot spring water is. Also, whenever we encountered your warm smiles and greetings—especially from the attendant in charge of us—we felt at ease. Even a brief word when passing in the hallway showed such thoughtfulness, and we are sincerely grateful that we could spend our entire stay so comfortably. In addition, hearing from the proprietress about the kitchen knives left a strong impression on us—particularly as it came just after seeing news about a female figure skater receiving Japan’s People’s Honour Award. On our way to the large public bath, we caught a glimpse of the kitchen area and felt anew that these knives support your delicious cuisine every day. This trip became a cherished memory for us as a couple. We would love to visit again in another season—and next time, we hope to enjoy winter crab delicacies.

This Hotel exceeded my expectations—wonderful in every way and an amazing value. All the staff welcomed us with great smiles, and everyone we met at check-in, at the restaurant during dinner, and at breakfast provided excellent service, making our trip to Zao truly pleasant. I was also happy to see their thoughtful attention, such as calling the elevator in advance when we were heading that way. When we entered our Room, there were tea snacks plus chilled sweets in the refrigerator—at this price, I honestly wondered if it was really okay for us to stay here. The Room was also very spacious. The Onsen was of course fantastic, and we were able to use the Onsen at affiliated Hotels as well, which was a real treat for us Onsen lovers. We would love to visit again. Thank you very much.

I was able to relax and enjoy a very comfortable stay in the Room. All of the staff were very kind, and both the front desk team and housekeeping greeted me politely whenever we passed in the hallways or elevators. I felt this Hotel was welcoming not only because of the Room, but also because of the warm hospitality.