Nationwide × Highly rated Hotel·Ryokan - 12Page Number

Our dog weighs around 10 kg, so we really appreciated being able to walk him on a leash. The building is spacious, so we were able to relax without running into many other dogs. Both dinner and breakfast were excellent. The meat and fish were very fresh, with a wide variety of dishes—we were completely satisfied. Every staff member was kind and welcoming. We would love to stay here again if we have the chance. Thank you very much.

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

The Room was spacious and clean, with a great view overlooking the Seto Inland Sea. The bath was large, the air conditioner was new, and it was comfortable to stay with our dog as well. The service was polite and very good. Thank you very much. If the price were a little lower, it would be easier to stay again and would have been perfect.

This Hotel offers far more than a long history—its building, atmosphere, Rooms, dining, Onsen, and service are all maintained to an exceptionally high standard, making it a wonderfully relaxing place to stay. Although it was pouring rain outside and the weather was hot and humid, the indoor climate control—including in the Rooms—was kept at a very comfortable level, so we enjoyed a stress-free stay. Modern luxury Hotels are great too, but this stay helped us rediscover the unique charm of a renowned Ryokan.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of amenities for dogs and cats, plus facilities such as a dog run. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we initially thought they were Japanese—always with warm smiles. It gave us the sense that the training and working environment here must be excellent. The staff deserve more than five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. This was especially appreciated during our Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of both Japanese and Western dishes, so we never got bored. Every day was delicious. Alcohol at night at the bar, as well as drinks in the Room refrigerator, are included, which is very reassuring for those who enjoy drinking. In addition, 30 minutes of spa treatment per day was included; I even received a massage and felt truly healed. The Room was neither too large nor too small—just right for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are fed directly from the source (free-flowing), and we could adjust both volume and temperature using only the natural spring water. It’s pure luxury. These days many Hotels or Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to have a drink on the terrace while enjoying a cigarette. Because the terrace is surrounded by high walls, our cat could also go for walks there safely. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat looked completely at ease. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than an hour away by car, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation that pet lovers choose specifically because they travel with animals, I think it’s simply something not to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

In-room dining and a private open-air bath in the Room made it a completely private space. The meals were delicious. This Accommodation was great for families with small children, as you can relax and enjoy your stay without worrying about others. It was a bit difficult to do makeup, so having a handheld mirror would be helpful.

The relaxing Facility, the charming Room, the wonderful cuisine, and the silky Onsen I could stay in forever—everything was exceptional. The staff’s warm smiles and attentive hospitality made it even better. This is the first Accommodation where I truly didn’t want to leave because it felt so comfortable. I would love to visit again. Thank you very much.

It was hot in Kyoto, so I really appreciated how close it was to the station! The Room was clean and I was satisfied, and the staff were very kind, making my stay comfortable.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

This Accommodation overlooks a dam lake and the surrounding forest. All you see is nature—no signs of people in the landscape. There is an open, panoramic bath. With a roof and glass doors that can be closed, it may not be a true open-air bath in the strict sense, but it is very comfortable. All-inclusive, including draft beer after bathing. There’s a great selection of quality alcohol, and plenty of snacks as well. You’re free to take them back to your Room. I like their generosity. It’s perfect for an easygoing stay-in retreat. The Room isn’t overly large, but the toilet and washbasin area are spacious enough that it doesn’t feel cramped. Dining in a booth draped with long noren curtains while looking out at the scenery is truly gourmet dining in every sense of the word. The staff seem few in number, but everything runs efficiently with no wasted movement. Alcohol here is also free-flowing—it feels great. It’s quiet at night. At checkout, there was naturally nothing to pay at the counter—clean and simple—and I left thinking how much fun it was. My rating is subjective: I gave “value for money” a 3 (as expected for the price).

Since my husband retired, we have made it a point to travel at least once a month. Thanks to the delicious meals and attentive service at this hotel, we were able to spend a wonderful and memorable anniversary in great comfort. Every dish was thoughtfully prepared by the head chef, and we enjoyed them all. At breakfast, the buffet area even had an adorable illustrated map showing where to find drinks, bread, and more—it was both convenient and charming, and it truly delighted us. What surprised us even more was seeing the General Manager personally greet every table equally during breakfast, and even proactively clear used dishes—something rarely seen. We were also impressed by how clean the large hot spring bath was, with meticulous attention paid even to the smallest details. We liked this hotel so much that we booked another stay for January 1 next year before heading home. Thank you very much for your hospitality. We look forward to visiting again.

I was able to step away from my busy daily routine and enjoy a calm, high-quality 3-day, 2-night stay. The front desk staff’s polished service was truly pleasant, and I felt reassured from the moment I arrived. The Room was kept beautifully clean and well arranged, and I could sense thoughtful attention to detail throughout. I believe this is an appealing Accommodation, perfect for adults who want to relax quietly in Kamakura. Also, the email replies to my inquiries (before my stay) were very prompt, which was extremely helpful.

We were very satisfied to be able to enjoy a wonderful meal together with our dog. The property is new, and the bedding was very clean. All of the staff were kind to our dog. It is also conveniently located within easy walking distance of Kumoba Pond, so we really enjoyed our morning walk as well. We would like to stay here again.

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

This was our first stay, and thank you very much for preparing such a wonderful room! Our family had a great time. Since we have small children, we really appreciated the valet service on hot days, and we were truly happy when your staff kindly helped carry our plates to the table at the breakfast buffet while I was holding my child. We were also able to transfer our breakfast vouchers to the lunch buffet at your affiliated hotel next door, which was very helpful—especially on days when we had to head out early in the morning—so they didn’t go to waste. The hotel offers excellent value for money and well-equipped facilities, and it’s a place I would gladly recommend to friends and acquaintances. Thanks to you, it was a very satisfying trip. We would love to stay again.

We stayed here during my 7th month of pregnancy for a maternity trip. It was our first time staying in Gora, and while choosing among the many Accommodations, we decided based on the availability of an in-room open-air bath, Reviews of the food, and the high level of service—and it was absolutely the right choice. Every dish was delicious, and from check-in to check-out we had a truly comfortable experience. It was our last trip as a couple before welcoming our baby, and it became a very memorable journey. My husband also said that although he has stayed at many Accommodations before, this one left a particularly strong impression and he was very satisfied. We would definitely like to stay again.

This is an inn I had been curious about for about a year, and I was finally able to make my long-awaited stay come true. At check-in, you kindly explained the history and culture of Ise-Kawasaki in great detail, which truly moved me. The Ise tea and salted yokan served to us were delicious, and the warm, attentive hospitality of the staff member in charge left a lasting impression. The room was a charming space where you could feel the breath of history—spacious, spotless, and extremely comfortable. The beautiful garden view stretching out beyond the room was so captivating that I found myself gazing at it for ages. The amenities were also wonderful, including VMG’s familiar rice bran series and the “Ise Misogi-yu” bath salts. What impressed me most was breakfast. The dishes inspired by the tradition of “Shinsen,” offerings presented to the deities at the Grand Shrine, had deep, comforting flavors that reflected both craftsmanship and heartfelt care. It brought me a profound sense of peace and healing as I felt connected to the local climate and history. I also appreciated being able to enjoy Ise udon at breakfast—something I had missed during my trip—which was such a thoughtful touch. At check-out, you gladly took commemorative photos in front of the main building and warmly saw us off until we were out of sight; that moment remains vividly in my heart even now. It was clear that everyone on staff truly cherishes Ise’s history and culture. This stay reminded me of Japan’s precious sense of beauty—something easily forgotten amid everyday busyness—and made it an unforgettable experience. I would love to return again. Thank you very much for such a heartwarming and wonderful time.

This was my second stay—last time with my family, and this time with my mother and siblings. The ocean is right in front of you, the Room is spacious, and the hot spring source is just behind the property. The number of dishes, the staff’s service, and everything about the Onsen—its quality, cleanliness, and variety—are all just right. It’s a truly wonderful Accommodation. It seems like New Year’s holidays are decided by lottery, but I’m hoping we get selected.