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The meals were delicious, and we stayed at a new Hotel at an affordable price.

The Facility and service were excellent, and it’s a place where I’d like to stay one more night or visit again. This is a recommended Accommodation. Unfortunately, there were two issues: 1. The shower in Room 106 had almost no water pressure, so I couldn’t wash my hair. I went somewhere else in the middle of the night to wash my hair. I would like enough water pressure in the Room shower to be able to wash my hair. 2. There was no lobby with staff on site at the Accommodation; if anything happened, I was told to scan a QR code and talk via smartphone. However, I could not access the system from my phone no matter how many times I tried. Even though I went there to relax, I had to struggle for a long time with setting up a smartphone system that didn’t work. Please place a telephone in the Room.

I stayed here on a solo trip. Everyone at the Accommodation was incredibly kind and helpful! The meals at the Accommodation were beautifully presented and delicious—I was very satisfied. I was surprised that the drinks in the Room were free! I enjoyed having alcohol on the terrace to cool off in the evening, and drinking oolong tea after a bath, haha. In the morning, I made drip coffee using hot water from the water dispenser and spent my time feeling refreshed. The Room was also very clean, and the in-room bath was an Onsen. There wasn’t any mold at all in the bathroom. The grout was spotless, the faucets were shiny, and even the drain was clean. The large public bath was great too—the design is lovely. This time my goal for the next day was visiting shrines, so I went to Ishigami-san, Hikodaki Daimyojin, and Isawa Shrine. They kindly explained nearby roads and how to get around, which helped a lot. What’s more, even after I had checked out, they actually ran after me just to give me a taxi company phone number. Thanks to that, I could take a taxi when traveling from Hikodaki Daimyojin to Isawa Shrine and arrived an hour earlier! They also recommended a very kind taxi company, so the driver told me what preparations I needed for visiting Isawa Shrine as well—and I made it up safely! It turned into such a wonderful trip! I’d definitely love to stay again!

It was my first stay in two months. Everything was clean, and I had a comfortable stay. The Room mirror had been changed to a different one than before, and it was very convenient for doing my makeup. Also, the gentleman at the front desk greeted me with a wonderful smile, which made me feel welcome. I’m planning to visit again in autumn.

It was excellent. Not only is it close to the station, but the Room was also clean and comfortable. I will definitely stay again. Next time, I’d like a Multiple Night Stay! Thank you.

As it’s still fairly new, everything was very clean. The cleaning was thorough, and I had a very comfortable stay. There is no bathtub in the Room—only a shower—but there’s a built-in seat, which was convenient, and it was also nice that the toilet is separate. Much better than an awkward unit bath with a small tub. The air conditioner only has low and high fan settings, and even on low it was noisy, which bothered me. I parked at a multi-story parking garage about a 3-minute walk from the Hotel; it was incredibly cheap at 500 yen max for 24 hours. Considering some Hotels add an extra 1,000 yen for parking, I didn’t mind that there wasn’t on-site parking. I’d like to stay again.

As always, the hospitality was outstanding. Rather than a scripted approach, each staff member’s personality shines through in their service, which leaves a lasting impression and makes the stay truly comfortable. I always hope to be the kind of guest the team is happy to welcome. This time we also used your affiliated golf course and a restaurant at The Busena Terrace, and it was very reassuring that information was shared seamlessly between them. It was the busy summer holiday season with many families, but since it was just the two of us as a couple, The Atta Terrace felt calm and especially relaxing. On our way home we talked about wanting to stay for about a week next time. We’ll do our best until we can return again.

Both dinner and breakfast were delicious, and we were very satisfied. Everyone I traveled with agreed it was delicious and finished every bite. The staff were courteous, and we had a wonderful time with friends I hadn’t seen in a while. Thank you very much.

We stayed in a pet-friendly Room. We have used many Hotels before and expected some odor since dogs stay there, but at this Hotel my wife and daughter, who are sensitive to smells, were happy to say they didn’t notice any at all. Also, when we mentioned that our dog cannot stay alone in the Room, we truly appreciated your thoughtful consideration. Thanks to your kindness, it was a refreshing trip for us.

A delicious seasonal full-course meal, even for solo travelers. A luxurious stay with only one group per day. And it’s reasonably priced. The Onsen was free-flowing and felt wonderful. An 11:00 AM checkout was also a welcome bonus. I regretted not booking a Multiple Night Stay. Thank you very much.

This was our first time staying here. The garden (dog run) was clean, and our dogs ran around and played until they were completely worn out! Thanks to that, they slept soundly at night. The Room was also very clean and smelled wonderful. We made great memories, and next time we’d like to book a Multiple Night Stay! We think this Accommodation is highly recommended for guests traveling with dogs.

This was my first trip to Hakodate. There is only one direct flight a day from Nagoya, and I was incredibly lucky to get a ticket. Visiting a new place for the first time is so exciting. The Room had huge floor-to-ceiling windows with a panoramic view of Mt. Hakodate. The space was generous, and the bathtub and sink were spacious as well. The lighting switches were thoughtfully placed throughout, making everything very convenient—it was almost too comfortable! Dinner at Kita Jin (booked separately) was also excellent: premium Genghis Khan in a private room, relaxed and delicious. Breakfast was around 8:00, and we were seated right away. We came without much prior knowledge and were amazed by the variety—and even more by the quality of every dish. My spouse and I travel all over the whole country, and this may have been our best breakfast ever. Personally, I loved the eel snack with tea, dim sum, sashimi, chiffon cake, and egg tarts. What stayed with us most from this trip was meeting so many wonderful people in Hakodate: The kind driver with a great smile on the airport limousine bus. At lunchtime at Lucky Pierrot near the station—busy as it was—a female staff member still let us draw an Ichiban Kuji lottery ticket and gave us a pin badge with a big smile. At NIPPONIA Hotel Hakodate Port Town on our first day—a female staff member kindly explained everything and gave us a hand-drawn illustrated map of nearby spots within walking distance. On an evening sightseeing taxi tour to see Mt. Hakodate’s night view—a female driver born in Hakodate from Donan Taxi carefully explained local history, the Western-style houses in Motomachi, and the origins of Soma-tei. The staff who made our motorboat cruise even more enjoyable under clear skies the next day. At lunch near the station at Uni Specialty Shop Yoichiya—a female employee whose attentiveness and refined service truly impressed us. And above all, at Century Marina’s front desk—the female staff member who kindly explained everything for our first stay left a wonderful impression with her polite service; of course, the male staff member at checkout was also outstanding. The quick yet courteous service at Kita Jin was excellent as well—we are truly grateful to have stayed at this Hotel. It was an intense 2-night/3-day trip to Hakodate, but seeing everyone working so hard to make their city shine really moved us—it looked genuinely inspiring. We will definitely come again. I truly fell in love with historic Hakodate from the bottom of my heart!

We chose the assigned Room, and it was spacious and very comfortable. The staff were extremely courteous, offering us drinks and even taking photos for us after checkout, which made us feel truly welcomed. As part of the Accommodation was under renovation, they apologized for any inconvenience and even gave us some sweets. We would definitely like to stay again.

I was truly overwhelmed by the many wonderful paintings displayed throughout the property. The collection of rare vintage wines in the cellar—such as aged Romanée-Conti and Château Margaux—was also very impressive. After dinner, I took a walk through the garden and returned to my Room, only to realize my smartphone was missing, so I hurriedly consulted the front desk. Even though it was late at night, the staff worked hard to search for it, including in the restaurant that had already closed and deep into the garden. In the end, they also advised me to use my Apple Watch’s location feature, and we were able to safely find it where it had fallen into a gap between chairs in the entrance area. I sincerely appreciate all of your staff for their quick thinking and kind, warm support. It was a truly wonderful stay.

We stayed here with a total of 12 people, including my parents and my sister’s family. The Onsen and the Room were both clean and very comfortable. The meals were also delicious, and I was especially happy to see my mother enjoy them. Yamagata Prefecture is where my mother’s family is from, and I have visited many times since childhood. Wherever you go, you can enjoy Onsen, great food, skiing in winter, and warm hospitality—it’s one of my favorite places. Next time, I’d love to come again with the family members who couldn’t join us this time. Thank you very much.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

This was our first time staying here. I stayed with my wife and our 0-year-old baby. Everything was simply wonderful. We were truly impressed by the thoughtful attention to detail and excellent service throughout. My wife and I agreed that when we come to Kirishima again, we would like to book a Multiple Night Stay here. Thank you very much.

We stayed for one night on a family trip. We chose this Hotel as a base for sightseeing in Hiroshima City and Miyajima, and it was so comfortable that we found ourselves wishing we could spend more time relaxing at the Hotel. What we especially appreciated was the complimentary drink service. Being able to unwind with a drink after returning from sightseeing was truly relaxing and made our trip even more enjoyable. The Onsen was also clean and spacious, and it helped us fully recover from the day’s fatigue. The breakfast buffet exceeded our expectations—not only was there a great variety, but each dish was delicious, and our whole family was very satisfied. Starting the day feeling a bit indulgent is something we’ll remember. All of the staff were kind, warm, and attentive, which made our stay very pleasant. This is a Hotel we would highly recommend not only to those planning to visit Miyajima, but also to anyone who wants to enjoy some downtime at the Hotel as well. We would definitely like to stay here again when we visit Hiroshima next time. (I enjoyed my stay so much that I completely forgot to take photos!)

My first long-awaited trip to Hagi, and this Hotel stands in a quiet town. Nothing flashy—simply the best in the most classic way. Every dish was delicious, and all the staff were kind and charming; my spouse and I were truly impressed. The bath was excellent as well. Above all, everything was spotless and impeccably clean down to the smallest details. We also appreciated the warm send-off at departure.

This was my first return in about a year. I stayed for two nights and three days, and it was still a great Hotel. The staff’s service was excellent as well. In particular, I was impressed by the attentiveness of the restaurant staff at breakfast. They worked efficiently, replenishing dishes and clearing used plates promptly. Because they were constantly checking the food, there was no concern—common at other Hotels—that fewer items would be available if you went later. This is a Hotel I would like to stay at again.