Ulasan & Kesan Tamu Kamenoi Hotel Izu Kogen

It was disappointing in many ways...

I visited to create memories before giving birth using the Maternity Plan, but many things were disappointing. [Meals] After being shown to our table, my chair was pushed in immediately before I had even sat down, and my belly was pressed against the table. It hurt. A blanket was offered, but since it was midsummer, a cushion for back support would have been much more helpful. Because it was the Maternity Plan, I was told raw items could be changed; however, the sashimi (splendid alfonsino, butterfish, and tuna) was replaced with yellowtail shabu-shabu. I could understand sea bream shabu-shabu, but why yellowtail...? In addition, there were plenty of yellowtail sashimi at the breakfast buffet the next day. It felt like choosing this plan lowered the dinner quality, which was extremely disappointing. What surprised me further was that while the pot for the yellowtail shabu-shabu was still being heated and my family were eating their sashimi, we were each served the next Western-style plate (steak) with “It’s ready,” leaving us to eat fish and meat at the same time. When asked, “Shall we serve the grilled vegetables later?” I requested they be brought later—but then they arrived alone after both fish and meat were finished, which left me feeling very uncomfortable about how everything flowed. After we finished the rice dish as well, our plates were cleared right away and dessert was placed in front of us with “Please take your time,” but our total time at dinner was only 1 hour 10 minutes. Being rushed from one dish to another like that was truly painful—nothing but exhausting. Pregnant guests cannot eat at that speed... For something advertised as a Maternity Plan, this is unacceptable. [Lounge] I understood that Premium Room guests can use the Premium Lounge; however, perhaps because no Hotel staff were present there at all times, I saw several non-eligible groups quietly using it. [View Information] I was told we could see the sunset from the restaurant, but due to its layout it wasn’t possible. [Smell of Cigarettes] There were occasional cigarette smells in places such as by elevator halls and along corridors. [Amenities] The cups in the washroom had been placed upside down while still wet. Also, there were only wooden clogs and sandals available for indoor footwear options inside; it was uncomfortable. As others have mentioned as well: it seems loungewear also serves as sleepwear here; I felt uncomfortable having to use facilities around Accommodation in that outfit and then sleep in it as-is. For these reasons overall، I did not feel this Accommodation is suitable for Diamond members.