Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 49Page Number

A spacious, well-maintained garden. Abundant, delicious water. The interior uses a lot of wood and has a clean design, yet it somehow felt nostalgic. Hot dishes were served hot and at just the right time. The attendant who served us had a wonderful smile and was easy to talk to, making our time very enjoyable. Thank you very much.

We thoroughly enjoyed the stunning ocean views and the soothing atmosphere on rainy days, and we were very satisfied with the warm service from the staff and their excellent hospitality. The chinsuko made at the restaurant was delicious, and we were also happy to be able to buy some as a souvenir to take home. Next time, we’d like to stay in and enjoy a relaxing “staycation” at the Hotel!

We look forward to visiting here every year. Thank you for your consistently attentive service and hospitality. We always enjoy delicious meals, relax at our own pace, and leave fully satisfied every time. My son and I are looking forward to visiting again. Thank you very much.

As mentioned in the Review, all the staff were very welcoming. Although I stayed for work, I was able to relax. The women’s amenities were Sekkisei. There was also a great selection of coffee and tea at the amenity bar, and everything was delicious. Disposable chopsticks and spoons were provided as well, which made my stay feel comfortable and worry-free.

From the warm welcome at the front desk during check-in to the friendly greetings and conversations from the breakfast staff, everyone was kind and made our stay very pleasant.

The amenities, service, cleanliness, atmosphere, meals, and attentiveness—everything was perfect. We had a truly comfortable stay. If I had to mention one thing, it would be that I wish there were a few more non-alcoholic options on the menu. This has become one of the places we’d love to return to.

I have been staying here as my regular hotel for nearly five years, and I always have a comfortable stay. This time I booked a room-only plan, but the breakfast is also very delicious, and I am satisfied with the view from the room and the staff’s service. I look forward to staying with you again.

Thank you very much for everything. This is a wonderful Accommodation where you can enjoy both the gold and silver Onsen. Not only are the baths spacious, they are also kept extremely clean, making for a truly relaxing and rejuvenating time. The Shuttle Service staff, as well as all team members, were excellent, and the in-Room dining was delicious—there is nothing to complain about. When we visit Arima Onsen again, we will stay here. Thank you for your outstanding hospitality.

The Room was clean, the bedding was comfortable, and I was able to rest well. Away from the hustle and bustle of the city, I felt refreshed both physically and mentally. All of the staff were courteous and pleasant, and I’m glad I chose this Hotel. I would love to visit again.

An excellent location just a 2-minute walk from Nakajima Koen Station. Beautiful views of Nakajima Park from the Room and a lovely view of the Hotel garden. Wonderful hospitality from the staff. The breakfast buffet was also outstanding. Everything exceeded my expectations.

We stayed here for our 30th wedding anniversary. Surrounded by the forests of Miyota, the quiet Room was very comfortable even with the windows open. The bath, the meals—everything was wonderful, and what made it all possible was the pleasant hospitality of the staff. Next time, we would like to visit during the season of fresh greenery and try the Italian cuisine. It became a truly memorable anniversary.

Everything was excellent. The hostess’s hospitality was especially wonderful. The staff also kindly introduced us to local spots and were very helpful, so we were able to fully enjoy Nagano. The Onsen was very relaxing, and the meals were truly delicate, beautifully presented, and delicious throughout. There was no excessive service like at a luxury Ryokan, which made it very comfortable. We would love to stay again when we visit Matsumoto.

Conveniently located near the station. Close to Yokohama, it offers easy access to everywhere and plenty to enjoy.

Recently, I had been staying mostly at foreign-owned Resort Hotels, but I was truly impressed by the outstanding balance and high standards in every aspect—service, cuisine, Room quality, and the Onsen. It reminded me of the exceptional level of Japanese hospitality.

This was my first stay. True to its classic exterior, the hotel’s interiors and décor are refined, creating an elegant atmosphere. The building itself seems to have some age, but it has been renovated and is impeccably maintained—everything was very clean. The staff were polished and professional. What impressed me most was dinner. I’ve had French cuisine in many places, but the food here was exceptional: a wide variety of fish dishes, excellent-quality meat, and outstanding sauces. I would love to visit again.

All staff were very kind and welcoming, always with a smile. Since it was extremely hot, I really appreciated that the air conditioning was running well when I entered the front desk area at check-in in the evening. There was a welcome drink, and while the Hotel grounds seemed small, it was perfect for us as we were only staying overnight after sightseeing—compact and comfortable. Recently I often choose places with a large public bath, but this time there was a semi-open-air bath, so I could relax without worrying about anything and recover from my fatigue. They had a full lineup of ReFa products; outlets, cables, and towels were provided in two separate areas; it was eco-friendly with no plastic bottles; the alternative cups were easy to use; and there were water dispensers on each floor. I didn’t use them, but it also seemed possible to do laundry and drying. There is a small rooftop area where you can see Sakurajima—I was truly impressed. Great value for money, clean and well maintained, with an excellent location—this is an Accommodation I would definitely like to stay at again. Thank you very much for your hospitality.

I visited Niseko to see Mt. Yotei. Unfortunately, it was raining and I couldn’t see it, but the delicious meals made up for it. Thankfully, the next day was sunny and I was able to see Mt. Yotei in all its glory. The Italian set course was excellent—each dish was delicious, and the flow of the course felt natural and very well put together.

I stayed for 2 nights with No Meals Included. I had a very comfortable stay. I was happy that the women’s large public bath had a ReFa shower head, and the Room amenities were well stocked, which was very helpful. There were also laundry facilities in several areas, making them easy to use.

The staff were very courteous, and the Room was clean. The bathroom was also spacious, so I could relax. At check-in, women received a one-day skincare set as a gift, and everyone was given thick hand wipes and discount coupons for the on-site restaurant, which was great. When I asked at the Western-style restaurant where we had dinner if they had tea, they kindly went out of their way to bring some from the Japanese restaurant, and I felt sorry for the trouble. If I have a chance to visit Kure again, I would definitely like to stay here again.

There’s a 7-Eleven on the first floor, and MaxValu is just a short walk away. It’s also close to Miebashi Station on the monorail, and Kokusai-dori is right nearby. The location was incredibly convenient. The front desk and the room were very clean, and we enjoyed a delicious breakfast. In the afternoon, there were free Blue Seal ice cream and drinks—my child even said, “I want to stay here forever.” I was amazed we could stay at this price during summer vacation; everything was perfect. The staff were also very pleasant, so we’ll definitely stay again when visiting Naha.