Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 48Page Number

Whenever I return to Tendo, my wife and I stay here. The Facility feels a bit dated, but the staff’s hospitality—from their greetings to their thoughtful care—has never changed. The meals are delicious, and even amid rising prices, you can feel the commitment to maintaining your service. For me, “Comfort Hotel Tendo” is truly indispensable. Please keep up the great work, everyone.

I stayed for one night, and it was a wonderful Hotel from start to finish. The Room uses a PIN code system with no key, so it was very convenient to go out without having to carry a key around. In the evening, alcoholic drinks were all-you-can-drink (free). It was a shame the large public bath didn’t have an open-air bath, but it was clean and the alkaline Onsen water was excellent. Breakfast offered a great selection of both Japanese and Western dishes, and I was very satisfied. I was also impressed by the thoughtful services—being able to choose your pillow, and free coffee and drinks available at all times. What makes this Hotel stand out is how they thoroughly reduce operating costs within what guests can reasonably accept—such as shortening breakfast hours to about two hours, asking guests to help with tidying up, using PIN codes instead of keys, and not handing out unnecessary amenities—and then use those savings to enhance guest services like free drinks and alcohol overall. I felt this approach significantly increases satisfaction. I admired how well they strike that perfect balance where you feel like thinking, “They do so much for us—so we can do this much in return.” I would definitely like to stay again.

A seaside ryokan with a stunning orange sunset over the Sea of Japan. The fresh sashimi boat platter was more than we could finish, and the grilled nodoguro on a ceramic plate was also delicious. The room, bath, and facilities were all clean and excellent. Next time, I’d like to stay again during the Echizen crab season. Thank you for seeing us off and for the souvenir!

Although I stayed multiple nights, housekeeping came in, and I was able to spend my time in a very clean room. All of the hotel staff were kind and courteous, which made for wonderful travel memories.

I arrived after work, so unfortunately I was on a no-dinner plan. But there was an okonomiyaki restaurant just a 1–2 minute walk away, so it worked out! At check-in, there were quite a lot of people in the lobby, but the baths weren’t crowded at night or in the morning, and I was able to relax and enjoy the hot spring. The exterior and lobby feel like a traditional hot spring inn, while the rooms are more like a business hotel. Breakfast was served in a very large room, with tables prepared by group and spaced apart from neighboring seats, so even solo travelers could eat comfortably. Rice, miso soup, and drinks were buffet-style. The menu was made up of standard breakfast items, but I was satisfied. The only disappointing thing was that there were two rice cookers side by side and both showed “1 hour.” I would have liked freshly cooked rice—ideally they could have been offered at staggered times. Still, I felt everything necessary from a guest’s perspective had been prepared at a minimum level, which was impressive. All of the staff were pleasant as well! When I stayed here over 30 years ago it felt like an old hot spring inn, but it has become very clean and updated. Thank you for taking care of me.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

Because they cannot accommodate a large number of guests, they provided attentive service to each party. There were also guests who came just for meals, so they were busy, but it never felt hectic—truly a wonderful Accommodation. Every dish was delicious, but the portions were more than someone in their 50s could finish, so we left some. It’s best to arrive hungry.

We stayed in the South Wing. We loved having a separate bedroom and a massage chair, and the entrance and wash area were spacious as well. In-room dining, a semi-open-air bath in the Room, the large public bath, and the lounge—everything we wish for on an Onsen trip was there. The meals were delicious, made with carefully selected local ingredients and thoughtfully prepared dish by dish. We were impressed by the considerate touches such as chairs near the elevator, as well as the original coffee and tea provided in the Room. Above all, it was wonderful to see how efficiently and pleasantly all of the staff worked. We would love to visit again in a different season.

I was truly impressed by the warm hospitality and the kind, attentive service. The meals used locally sourced ingredients and offered a wide variety of dishes. I also appreciated the thoughtful hospitality shown even with private in-room dining rather than eating in the dining hall. The hot springs were wonderful as well—there were free private baths, and since there happened to be fewer guests during my stay, I was able to enjoy them fully. It was an excellent property, and because it is so great, I would like to share two points that stood out so it can become even better. 1) It took quite a long time for the shower water in the bath area to reach a comfortable temperature. This might be tough in winter. 2) The “Constellation Bath” (Seiza-no-Yu) is listed on the brochure and on elevator signage, but it seems to be currently unavailable, so it may be better to remove or update those references. In any case, overall this was a very pleasant stay and a highly recommended property that fully deserves its great reputation.

Even after getting exhausted shopping around the very crowded Kyoto Station area, I was able to relax in luxury in the lounge at my leisure. Back in the Room, I could see Kyoto Tower and unwind while enjoying the view. Thank you very much. It was a milestone trip for us, and it turned into a fun and very relaxing journey.

It’s a very beautiful hotel. Both the room and the large public bath were kept impeccably clean, and I was able to spend my time there in complete comfort. The front desk staff were wonderful—always smiling, with excellent service. Thanks to them, it was a fantastic stay. I will definitely stay here again.

We stayed here for our wedding anniversary. The ocean was right in front of us—what a wonderful view!! The staff were all smiles and the service was excellent!! We were very satisfied with the delicious meals while enjoying the scenery. It was also great to relax on the terrace. Above all, we had been looking forward to watching the sunrise from the open-air bath in our room, and we were truly moved to see the sun rise directly over the horizon of the sea right in front of us. We had a wonderfully relaxing time. Thank you very much. We would love to stay again.

A spacious, well-maintained garden. Abundant, delicious water. The interior uses a lot of wood and has a clean design, yet it somehow felt nostalgic. Hot dishes were served hot and at just the right time. The attendant who served us had a wonderful smile and was easy to talk to, making our time very enjoyable. Thank you very much.

We thoroughly enjoyed the stunning ocean views and the soothing atmosphere on rainy days, and we were very satisfied with the warm service from the staff and their excellent hospitality. The chinsuko made at the restaurant was delicious, and we were also happy to be able to buy some as a souvenir to take home. Next time, we’d like to stay in and enjoy a relaxing “staycation” at the Hotel!

We stayed here to celebrate my husband’s birthday. After letting the hotel know in advance, everyone was so kind, and they even prepared a celebratory card in our room. I was truly happy, and it became a wonderful birthday memory. The room was very clean, and above all, the runway view was amazing. My husband, who loves airplanes, of course enjoyed it, but I also loved spending relaxing time in the room watching planes. Being able to calmly watch aircraft take off and land from so close felt like a real luxury. The bathroom facilities were also easy to use, and having the sink area, toilet, and bath all separated was very comfortable. As I am pregnant, it made the stay especially easy for me as well, and I could rest properly at the hotel. The amenities were well stocked, and I was glad they provided bath salts. The separate pajama set was also convenient, and we could really feel the thoughtful touches that made everything comfortable. The entire hotel was quiet, so we slept well at night. Breakfast had a great variety and tasted delicious—especially fun was being able to make our own zenzai using Eitaro sweet red bean paste. It added a little special feeling to the morning. I think this is a great hotel not only for an overnight stay before or after using Haneda Airport or for aviation fans, but also for anyone who isn’t particularly knowledgeable about planes yet would enjoy relaxing while looking out over the runway. I’m truly glad we chose this hotel for such an important day—my husband’s birthday. Thanks to their warm hospitality, it became a wonderful stay. We would definitely love to visit again.

We look forward to visiting here every year. Thank you for your consistently attentive service and hospitality. We always enjoy delicious meals, relax at our own pace, and leave fully satisfied every time. My son and I are looking forward to visiting again. Thank you very much.

As mentioned in the Review, all the staff were very welcoming. Although I stayed for work, I was able to relax. The women’s amenities were Sekkisei. There was also a great selection of coffee and tea at the amenity bar, and everything was delicious. Disposable chopsticks and spoons were provided as well, which made my stay feel comfortable and worry-free.

From the warm welcome at the front desk during check-in to the friendly greetings and conversations from the breakfast staff, everyone was kind and made our stay very pleasant.

The amenities, service, cleanliness, atmosphere, meals, and attentiveness—everything was perfect. We had a truly comfortable stay. If I had to mention one thing, I only wish there were a few more non-alcoholic options on the menu. This has become one of the places we’d love to return to.

I have been staying here as my regular hotel for nearly five years, and I always have a comfortable stay. This time I booked a room-only plan, but the breakfast is also very delicious, and I am satisfied with the view from the room and the staff’s service. I look forward to staying with you again.