Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 20Page Number

This luxury Japanese-style Ryokan with views of Mt. Fuji offered exceptional service. The view from the Room was stunning, and the windows were polished to a shine, which showed true hospitality. Both the in-room bath and the large public bath were comfortable and deeply relaxing. The meals were also delicious. The attentive service made our children happy as well. This is an Accommodation we would love to visit again.

I’m sorry for the trouble caused by my sudden illness, but the staff were very caring and helped me a lot. Thank you very much. The Room and meals were wonderful, with a unique atmosphere unlike anywhere else. I’d love to visit again once I’m feeling better.

Perched halfway up Mt. Inasa with sweeping views over Nagasaki, this Hotel drew me in and I’m glad I stayed. At check-in, I was welcomed with the warm local Nagasaki phrase “Mattotta bai!” and even though it was raining, it instantly lifted my spirits. The building feels like it dates from the bubble era and is wonderfully luxurious—an extraordinary atmosphere that blends glamour with calm. From the Room, I could take in the city lights at a glance; while the bathroom fixtures are a bit dated, the space was very large and beautifully maintained. A shuttle bus runs regularly to the station, making it extremely convenient to head into town for dinner, and when going out, the staff kindly worried about whether I had an umbrella and saw me off—truly attentive service. The next morning brought bright sunshine; enjoying a wide variety of breakfast while looking out at a deep-blue sky and sea was delightful. I wanted nothing more than to go back to my Room and stay one more night… but checked out reluctantly. I usually stay at Business Hotels for work, but this reminded me that a Hotel isn’t just about having new Facility—the warmth of people matters too. It was a wonderful stay. If I have another chance to visit Nagasaki, I’d love to stay here again.

We arrived close to 10:00 PM. As we weren’t familiar with the area and couldn’t find a place to eat, thank you very much for accommodating our meal request. It ended up being dinner, breakfast, and lunch (after check-out), but we were able to enjoy each meal in a relaxed setting. Everything was delicious. The room was spacious, with background music playing, which felt very soothing. We had a comfortable stay. We would love to stay again. Thank you very much.

I stayed here twice, in May and September. All the staff were very friendly, and the room was spacious and clean. My favorite part is the breakfast. It’s delicious, and I always end up having an extra serving of rice. I would definitely like to stay here again.

I’d heard the rumors, and they were true: the setting, hospitality, and cuisine were all outstanding. I’ve always felt that the Tokugawa family helped shape the foundations of Japanese culture, and Shiraisi-ya is said to be an even older establishment with over 300 years of history. I felt as though I experienced the secret to its longevity firsthand. I’d gladly recommend it to friends.

The meals were beautifully presented, and everything tasted truly delicious. They were a delight to look at as well, and you could feel the care put into each dish. The Room was also thoroughly cleaned, and we were able to spend our time comfortably. The staff kindly answered our questions, which helped us learn about the origins of Kaminoyama Onsen and plan our sightseeing. My spouse loved it too and said we would like to stay again for the meals. We had a relaxing, comfortable stay and it was a wonderful time.

I was able to spend a truly luxurious time surrounded by peaceful, lush greenery. The hospitality was outstanding. The Room and the meals—everything exceeded my expectations. I’d love to visit again in a different season.

It’s a short walk from the station (bus stop), but I think it’s an easy distance to walk. The Room had everything we needed, and it was wonderful that drinks and light snacks were available until 10:00 pm. The snack cakes were delicious. All the staff were courteous and helpful, so we had a very pleasant stay. Thank you very much.

I’ve been attending games every year since the Fighters moved to ES CON Field three years ago, and this was my first time staying here. Front desk service, the Room, and the bathtub (“ready to use within 10 minutes”) were all excellent. Breakfast is buffet-style with a wide variety of options, and the staff were cheerful and smiling from early in the morning. The price likely depends on the season, but it was affordable and really helpful. I would be completely satisfied if there were a large public bath. There’s a family restaurant on the 1st floor, and a convenience store about a 3-minute walk away, so there’s no inconvenience when it comes to food. I’d like to stay here again next year when I come to watch Fighters games.

We stayed to celebrate the youngest of our three sons’ birthday—this was about our fifth visit. The room has evolved into a family room, and with the slide, swing, and bouldering wall, they played nonstop. All three were very happy and said they want to come again and stay again. Thank you as well to K for taking such great care of us during our meals—it made the memories even more special. Next time, we’d love to visit for our second son’s birthday. Thank you in advance.

This was a truly wonderful Accommodation—one I’d absolutely love to return to! Both the exterior and interior were beautifully maintained, with tasteful decor and a very comfortable atmosphere. With pet-friendly Accommodations, you can sometimes notice odors in the Room, but that wasn’t the case here at all. The cleaning was impeccable, and everything felt extremely fresh and spotless—you wouldn’t even guess pets are welcome. Because of that, it also made me feel we should be extra mindful of good manners (such as using dog diapers) so everyone can enjoy their stay comfortably. The meals were delicious as well—gently seasoned so you can really taste the quality of the ingredients, and you could tell each dish was prepared with great care. The signature French toast in particular was outstanding! It’s something I highly recommend trying. Above all, the owner’s warm personality made our stay even more special—we were genuinely happy to be welcomed so kindly. Both the indoor bath and outdoor bath were great, and we were able to relax deeply. We had such a pleasant time with our dog; the food was excellent; and the owner was wonderful. It was an incredibly comfortable Accommodation. Thank you very much. We’d love to stay again!

I was grateful for the reasonable price despite it being Silver Week. The bathroom and toilet were clean, which was great. The basic amenities were provided, so there were no issues. I would like to stay again if I have the opportunity.

Just as when I stayed before COVID, I was able to enjoy a wonderful time away from the hustle and bustle of everyday life. Unfortunately, it was raining when I arrived, but the staff dried my wet umbrella and delivered it to my room. The free-flowing hinoki bath is surrounded by greenery, and the silky-smooth water refreshes both body and mind. At Nichols Bar, I enjoyed a cocktail made with locally grown kabosu—it was wonderfully refreshing. For breakfast, I also enjoyed plenty of ingredients unique to Yufuin. Thank you for taking such great care of me.

At dusk after arriving at the inn, I noticed one of the rear tires on our rental car was flat. There was no spare tire, and when I called the rental car office, they told me to drive slowly to a service station or similar place and have it repaired. When I asked at the front desk, the owner kindly listened and even arranged a repair through an acquaintance. As a result, it was fixed safely before checkout—and at a friendly price. Car trouble that suddenly strikes in an unfamiliar place can be stressful. For a moment I thought our sightseeing plans for the next day were ruined, but thanks to their help we were able to enjoy our trip as planned. I can’t thank the owner enough. Thank you so much. About the inn: it’s an older building, but it’s very clean and well maintained. There are lovely fresh flowers arranged here and there in the rooms and hallways. We used one of the private open-air baths—the larger corner bath—in the morning. The view was wonderful, and I highly recommend bathing in the morning! Most noteworthy is how excellent the meals were. The Shinshu Premium Beef for dinner had sweet marbling and was absolutely delicious—I strongly recommend choosing the “Luxury Meal Plan” so you can enjoy it! The sashimi included Shinshu salmon and char (iwana). Both dinner and breakfast featured many delicious local specialties. Thank you for such wonderful meals. We chose this inn somewhat casually for sightseeing in Obuse, but it became a truly great memory. Thank you very much.

From arrival to departure, the staff treated us with great care, and we had a very pleasant stay. The service was impeccable. The Room retains the charm of a traditional Japanese house while offering a calm, spacious layout for relaxing. In addition to the deck, there is also an area with a sofa where you can sit and take in the outdoor scenery at your leisure, which made it easy to unwind. Unfortunately, it rained quite heavily during our stay, so we couldn’t enjoy the deck as much as we had hoped. The Onsen was also wonderful—you can soak in free-flowing natural hot spring water whenever you like. The bathtub was spacious enough to relax and fully enjoy the Onsen. There is a separate shower room in front of the bathing area as well, which made it convenient to wash before getting into the tub. What left the strongest impression on us in particular was the cuisine. Fresh seafood was used generously, and every dish was absolutely delicious. Although we weren’t blessed with good weather this time and couldn’t see the sunset we had been looking forward to, we still thoroughly enjoyed simply spending time at this Accommodation. Being able to relax so comfortably even on a rainy day may be something unique to Ujo Soan. We were highly satisfied with everything—service, Room, Onsen, and meals—and it’s an Accommodation we would love to visit again.

My spouse and I stayed on June 19. The building was old, but it was well maintained, and the courtyard after the rain in the morning was lovely. All of the meals were delicious, and we both finished everything. The staff were also very pleasant. We were able to visit Amanohashidate, which we had wanted to see for a long time, and fully enjoy Kyoto by the Sea. Thank you very much.

My husband and I stayed here with our dog. Having a private open-air bath in the room allowed us to relax and unwind completely. Since meals were served in the room, our dog barked each time a staff member entered, but he quickly got used to it and ended up adoring the dog-friendly staff. The meal portions were just right for us as an older couple, and everything was gently seasoned and delicious. We also had a small issue with the bath, but it was handled promptly, so everything was fine. Thank you very much.

We stayed one night at the newly opened Kakoi to celebrate our dog’s birthday. The hospitality of all the staff was excellent, and the young female staff member in charge of our room was very attentive. From check-in to check-out, we had a truly comfortable stay. We were satisfied with everything—the room, the bath, the meals, and the service. Our dog enjoyed it too. We would love to visit again.

Once again, I stayed at Dormy Inn. A Hotel with reliable Onsen and meals. I would love to stay here again if I have the chance. Thank you very much.