Nationwide × Highly rated for dining at Hotel·Ryokan - 60Page Number

Everything was spotless, and the atmosphere was wonderful! The breakfast buffet was also incredibly lavish! I was busy with personal plans in the evening and couldn’t make it to the bar, which I really regret—so next time I’d like to stay again and take my time! Thank you for a wonderful stay!

Following Kyoto, I also visited Nara. It was a soothing, well-deserved treat for myself. Both dinner and breakfast were served with thoughtful hospitality, and I truly enjoyed the seasonal flavors and local ingredients of Nara. As it was the season for newly harvested rice, I was moved to be able to try the hamo “Honen” soup celebrating a bountiful harvest—thank you so much! The second-floor room was spacious, spotless, and surrounded by a calm atmosphere, allowing me to relax and enjoy a luxurious stay. Outside the semi-open-air bath there were persimmons on the tree, and crows came by which made me feel a little uneasy, so I asked about room types and booked a different room for next time. I’m looking forward to it.

The lobby was very comfortable and welcoming, making for an elegant stay. It was great that drinks on the first floor were available for takeout. The breakfast buffet was excellent. The room was spacious, and the bathroom was also large and spotless. I liked that the hotel is in a very historic area, but I didn’t personally enjoy how busy and cluttered the surroundings felt. I’d like to stay again when rates are lower. The staff were also very friendly and attentive.

A truly restorative stay, thanks to the staff’s warm smiles and hospitality. Taking paid leave to get away from my busy workdays, I stayed at this Accommodation and had an absolutely wonderful time. The staff members from overseas spoke fluent Japanese and carefully explained each dish one by one, and with every piece of tableware beautifully designed, the delicious food tasted even better. I enjoyed it with both my eyes and my palate. Their gentle way of placing the plates, the timing of serving each course, and the timing of clearing dishes were all excellent, allowing me to fully enjoy the meal. The open-air bath in the Room was also fantastic. I was surprised by how many amenities were provided. The scenery was superb as well. It was raining, but the rainy view—with mist hanging in the distance—was a beautiful sight in its own right. The large public bath felt great with its dark-colored water. The objects displayed throughout the Hotel were fascinating; I found myself staring closely at a dragon made from driftwood. It was fun searching for all the different pieces around the property, and they’ll be great inspiration for ideas in my own work. Above all, I was impressed by how thoughtfully every staff member interacted with guests in every situation. For this price point, this Hotel offers exceptional hospitality—I highly recommend it. Even though I stay at Hotels about three to four times a month, this is one that truly stood out after quite some time. I also liked that altitude above sea level is shown on floors 2, 7, and 8. This is a Hotel I’d love to visit again. Thank you very much for taking such good care of me.

Thank you for preparing a spacious Room on the top floor; the view was very soothing. It was less than a 10-minute walk to Susukino, and walking from Susukino to Sapporo Station via the underground passage, we arrived in no time. Above all, the Room was quiet and we were able to relax without stress, so we were very satisfied—and we used the massage chair many times. The parking staff were also kind. Breakfast was decent. The menu was well laid out within that space with good traffic flow. We would love to stay with you again when we visit Sapporo.

I stayed here when visiting Kobe for a concert at GLION Arena. It was very convenient and close to Sannomiya. The Hotel staff were very welcoming and left a great impression. I was able to refill drinking water for free, which helped me avoid heatstroke in the scorching Kobe heat.

I felt a bit uneasy after seeing news that Mt. Tokachidake was at Level 4, but I was able to stay without any issues. The Hotel staff were all smiling and very helpful, which made the stay comfortable. In the lobby there was a real cricket, and its chirping echoed constantly, making it truly feel like autumn. The meals were also excellent, including dishes inspired by Hokkaido and the nearby Blue Pond. Plus, the Onsen—thick, silky water with a brownish tint—was amazing! One of my goals for this trip, Shirahige Falls, was only a 2–3 minute walk away, and the view was breathtaking. I was truly moved!

Our family of four stayed in the Black Ship Suite for 2 nights and 3 days. We found this Room last year and had been wanting to stay here. It was spacious and very clean, and outside the window was the black ship (the Susquehanna). It truly was an amazing space! Because we chose a Multiple Night Stay, we spent all of the second day in the Room, enjoying the open-air bath, hinoki bath (cold bath), and sauna all day long. We cooled down on reclining chairs in the large changing area, relaxed in the massage chair, and lounged on the Yogibo—each of us was able to enjoy an incredibly luxurious time. It was also great that the amenities included CHANEL, Dior, Shu Uemura, and more. On the second day, we were happy that not only bath towels but also mineral water, beer and juice in the refrigerator, plus different snacks and sweets from day one were replenished for us. The meals offered a wide variety of dishes with beautiful presentation. Everything was delicious, and both days featured completely different menus (with different ingredients), which showed the chef’s thoughtful care. All of the staff were kind and courteous, and we felt their hospitality came from the heart. Everyone’s smiles were wonderful. After breakfast on day three as we were leaving the restaurant, someone said to us, “Thank you for staying with us for two days,” which surprised us—in a good way—and made us feel grateful as well. The Hotel itself has a Showa-retro sense of age to it, but it became a Hotel we definitely want to return to. (It’s a shame I couldn’t upload photos for some reason.)

I came to Sapporo again after summer, this time to enjoy the autumn foliage. Since it’s close to the station and I arrived by rental car, I chose Keio Plaza Hotel Sapporo as I was looking for a well-appointed hotel with parking. With the greenery of the Hokkaido University Botanical Gardens right in front and Rokkatei’s main store just across the street, I was very satisfied with the convenient location and spacious, relaxing atmosphere. The bed was very comfortable and I slept soundly. The air conditioning could be set exactly as desired, and having the bath, toilet, and sink in separate areas made for a very pleasant stay—especially with the large bathtub. As for amenities, since it’s a dry season, it would be nice to have moisturizing cream or similar items. At breakfast, you can enjoy an impressive selection of Hokkaido specialties such as grilled dishes, sushi, soup curry, zangi (Hokkaido-style fried chicken), and jingisukan (grilled lamb). Everything is delicious. There are also crispy croissants and a strawberry yogurt drink; for sweets, they even prepare a Halloween-themed pumpkin Mont Blanc right in front of you. With fruit and cakes as well as plenty of both Japanese and Western options, I was extremely satisfied with this excellent breakfast. I would definitely like to stay here again when visiting Sapporo.

From the moment we arrived until we departed, every moment was comfortable and truly luxurious. We were delighted with everything—the atmosphere, the room, the bath, and the meals—but above all, the attentive hospitality and thoughtful care from all of the staff made us want to return again. I am left-handed, and at dinner on the first night I moved my chopstick rest myself. Then at breakfast the next morning, my chopstick rest had been set up for a left-handed guest, which truly moved me...! Thank you so much for noticing even such a small detail.

We enjoyed the night view from our twin room on the 31st floor. The bed mattress was soft and comfortable, and we slept well. For breakfast, we were seated by a window with a beautiful view, which made it even more enjoyable. The breakfast was luxurious and delicious. All of the staff were kind, and we felt very comfortable. Thank you very much.

This was my first stay here, and it exceeded my expectations—it was a wonderful Hotel and I was truly satisfied with my stay. First of all… The Room was very clean and comfortable, so I could relax and take my time. Since spending time at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious, with a wide variety of dishes—more than satisfying. I also enjoyed ingredients unique to Hokkaido, making mealtime another highlight of the trip. Above all, what left the strongest impression was the excellent service from the staff. Everyone greeted me with a smile and provided kind, attentive, warm hospitality, which made my stay very pleasant. The Room, the meals, and the staff were all truly wonderful—this is a Hotel that made me sincerely feel glad I chose it. One of my goals for this trip was simply to stay in Niseko, and including the time spent at the Hotel, it became a great memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you for such a lovely time.

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

We were very satisfied with the wide variety of sweets in the lounge, and the meals were also very delicious. All three of us agreed we would like to come again. The bath was relaxing as well. We will definitely return—thank you very much.

It was an absolutely wonderful Accommodation! The location is a bit inconvenient, but the food and the Onsen were outstanding. Above all... while we were having dinner, they prepared the bed, and a sleep mask with a short note was gently placed by the pillow. I was truly moved by their thoughtfulness. I would love to visit again.

This was my first stay. True to its classic exterior, the hotel’s interiors and décor are refined, creating an elegant atmosphere. The building itself seems to have some age, but it has been renovated and is impeccably maintained—everything was very clean. The staff were polished and professional. What impressed me most was dinner. I’ve had French cuisine in many places, but the food here was exceptional: a wide variety of fish dishes, excellent-quality meat, and outstanding sauces. I would love to visit again.

I had always thought that if I were to stay in Hakone, it would be at Suishoen, and my wish finally came true—I was able to visit at last! It was exactly the Accommodation I had imagined, and I could truly feel the high quality in every aspect, making for a very fulfilling stay. I was especially looking forward to the meals—not only were they delicious, but they were also a feast for the eyes. Both dinner and breakfast were wonderful. That said, the corn rice at dinner felt a bit overdone; I think simple corn would have been enough. The Room was more spacious than I expected and very relaxing, and I thoroughly enjoyed the bath with a footbath feature. Above all, the staff’s thoughtful hospitality was outstanding—this was an Accommodation where I felt truly comfortable.

The staff’s courteous greetings, thoughtful attention to detail, and genuinely caring words were truly wonderful. In today’s Ryokan industry, where efficiency and flashy services are increasingly common, this Accommodation perfectly delivered—at a remarkably high level—exactly what I look for in a Ryokan. The Onsen and the Room were flawless, and the cuisine was delicious with delightful surprises. I also enjoyed being able to drink the Onsen water, and it was fun to admire the flowers arranged throughout the property. This has become an Accommodation I would definitely love to visit again. Thank you for such a wonderful time.

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

When I arrived at the Hotel, I had a lot of luggage, but the staff were very kind and helped me by carrying it to my Room. Their warm and courteous service left a strong impression. The Room was clean and comfortable. The bed was on the firmer side. Breakfast was also good, and it was a pleasant start to the day. I was satisfied with the staff’s kindness, the Room, and the breakfast, and I was able to relax with peace of mind at the end of my trip.