Kashoen Group’s Post-COVID Initiatives May 8, 2023
Thank you very much for choosing and viewing the Kashoen Group among the many Accommodations available.
Due to the impact of COVID-19, we have long established Kashoen Group standards—such as disinfection, sterilization, and mask use—and have worked diligently on hygiene management. With the transition to Category 5 on May 8, rather than simply returning to pre-COVID practices, we will explore new approaches to hygiene management and hospitality based on fresh perspectives.
We kindly ask for your continued understanding and cooperation so that all guests can continue to stay safely and enjoyably.
【Kashoen Group Hygiene Management Standards】
■ Employee hygiene management
1. Staff will not wear masks. From the standpoint of hygiene management and infection prevention, employees will continue temperature checks and hand sanitizing (recorded upon arrival at work; recorded after temperature check).
2. Regular ventilation and sterilizing disinfection will also be carried out in back-of-house areas and offices (frequency to be set and reviewed).
3. The COVID Safety Measures Committee will be dissolved as of May 8.
■ On-site hygiene management
1. Regular ventilation in public spaces within the facility will continue (frequency to be reviewed).
2. Sanitizer will be placed in elevator halls on each floor, various locations throughout the facility, and guest Rooms (to continue for the time being).
3. In addition to regular Room cleaning, disinfecting cleaning of frequently touched areas such as remote controls, switches, Room keys, etc., will continue (as a hygiene management standard).
* Thorough safety measures implemented with photocatalyst coating (8/26–27, 9/17)
https://youtu.be/KKcXu_3tPUo (work footage / reported in Taiwan on YouTube)
4. CO2 monitor (CO2 sensor) installed at the front desk → Removed
5. Temperature checks and sanitizing using a sanitizer-equipped thermal camera (facial recognition type) at restaurant entrances → Sanitizing only (optional)
6. Indoor disinfection using an ultrasonic mist sprayer (hypochlorous acid water) in large bath changing rooms → Removed
7. UV air-circulation purification units installed in crowded areas depending on the Accommodation → Removed
■ Requests to guests: toward a new standard
1. Alcohol hand sanitizing at check-in; temperature checks; identity verification → Discontinued; sanitizing only (optional)
2. Please sanitize your hands when entering dining venues (optional).
■ For your continued comfort
Due to COVID-19 we have changed our previous style of service. Some measures may remain in place going forward; thank you for your understanding.
1. While maintaining social distancing, we have simplified check-in/check-out procedures and replaced some guidance with written materials (or QR codes).
2. Advance payment is recommended. Please cooperate to help reduce waiting times caused by congestion.
* Depending on the Accommodation, checkout from your Room may also be available.
3. We will continue refraining from escorting guests to their Rooms and instead provide guidance via written materials going forward.(Varies by Accommodation.)
■ Services currently suspended
1.The snack bar inside Kashoen is temporarily closed.
May 28 , Reiwa 2
Revised July 1 , Reiwa 2
Revised July22 , Reiwa 2
Revised November6 , Reiwa 2
Revised November20 , Reiwa 2
Revised July22 , Reiwa３
Revised September13 , Reiwa３
Revised November20 , Reiwa４
Revised March13 , Reiwa５
Revised May８，Reiwa５
Owl Corporation Co., Ltd.(Kashoen Group)
General Manager
*The above items may change depending on future virus trends as well as policies of the government and relevant organizations.
In such cases,we will inform you accordingly each time.*
