The beauty of Matsue, the City of Water, a grand panorama of the lake, chic interiors, and a stunning view restaurant.

Set on the beautiful shores of Lake Shinji, this Accommodation offers a spectacular panoramic view of the lake from its large scenic Onsen bath. Enjoy a wide variety of dishes made with local ingredients. Non-smoking rooms feature chic interiors inspired by the castle town of Matsue, and bathrooms are equipped with an upscale shower unit with a glass partition. Dine at the restaurant while taking in breathtaking views of Lake Shinji.

  • Choosing a Room with a lake view was absolutely the right decision!It’s a wonderful Hotel, and the price was very satisfying!!They offer free bicycle rentals,so we could cycle to Matsue Castle and along the lakeside,and it became an amazing trip.The Onsen was also very relaxing,and I was impressed by the choice of shampoo and conditioner.We were also very satisfied with the breakfast buffet with a great view.All of the staff were friendly,and we had a comfortable stay.Next time, I’d like to visit to coincide with the fireworks festival.Thank you for taking such good care of us.

    Yahoo!トラベルユー... 8/2/2026
  • This was my second stay since summer vacation began, and my first time staying here during the Suigo Festival. Honestly, it was excellent. The location was perfect, of course, and I was pleasantly surprised to find that there were so many parking spaces secured nearby—despite my concerns! Breakfast did involve a short wait, but it wasn’t as long as I expected, and it wasn’t too crowded when going to get food either, so I could enjoy it at a relaxed pace. I usually stay in a Room on the Lake Shinji side, but the city-side Room was also clean and comfortable. Thank you to the parking staff member who ran to guide us all the way to an off-site parking lot even in the heat.

    Yahoo!トラベルユー... 8/6/2026

Facilities and Services

See All
  • Hot spring
Large public bath
IN15:00~29:00
OUT10:00
Number of rooms154 rooms
PetNot allowed
Your childPermitted

[Limited Offer: Exterior Wall Construction Period] No Meals Included! Ideal for business and sightseeing in Matsue!

IN 15:00~29:00
OUT 10:00
¥9,000
No meals ; 2 peopleTax included¥8,100
(USD 50.77)

[Limited Offer – Exterior Wall Construction Period] Breakfast Included! Enjoy Local Ingredients at Our Restaurant with Panoramic Views of Lake Shinji

IN 15:00~24:00
OUT 10:00
¥12,800
Breakfast included ; 2 peopleTax included¥11,520
(USD 72.20)

[Last-Minute Summer Trip Deal!] Great value with a room assigned on arrival / No Meals Included <Relaxing summer stay with natural Onsen>

IN 15:00~29:00
OUT 10:00
¥9,500
No meals ; 2 peopleTax included¥8,550
(USD 53.59)

[Last-Minute Summer Deal!] Great value with a Run-of-the-House Room / Breakfast Included <A relaxing summer stay with breakfast and natural Onsen>

IN 15:00~24:00
OUT 10:00
¥13,300
Breakfast included ; 2 peopleTax included¥11,970
(USD 75.02)

[Limited Offer: Exterior Wall Construction Period] No Meals Included! Ideal for business and sightseeing in Matsue!

IN 15:00~29:00
OUT 10:00
¥9,500
No meals ; 2 peopleTax included¥8,550
(USD 53.59)

[Limited Offer – Exterior Wall Construction Period] Breakfast Included! Enjoy Local Ingredients at Our Restaurant with Panoramic Views of Lake Shinji

IN 15:00~24:00
OUT 10:00
¥13,300
Breakfast included ; 2 peopleTax included¥11,970
(USD 75.02)

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Introduction of the Accommodation

Dining

Meals featuring carefully selected ingredients from Shimane

Enjoy a wide variety of dishes made with Lake Shinji clams, Izumo vegetables, Kisuki pasteurized milk, and Nekka eggs, as well as local specialties such as dried nodoguro (blackthroat seaperch), ita-wakame seaweed, ago-noyaki fish cake, and warigo soba.

Matsue Shinjiko Onsen

Matsue Shinji Lake Onsen

On the 3rd floor of our Hotel annex, we offer a large panoramic public bath supplied directly from the natural Onsen source, “Matsue Shinji Lake Onsen,” known for its therapeutic benefits.

Exterior

Ideal location for sightseeing

Matsue Castle and the sunset viewing spots at Lake Shinji—must-see attractions when visiting Matsue—are just a 10-minute walk from the Hotel. Izumo Taisha is also easily accessible by train from Matsue Shinjiko Onsen Station near the Hotel. A concierge service is available next to the annex front desk to assist all guests.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant
  • Facilities & Services
    Facilities & Services

Notice from the Accommodation

  • Notice of Exterior Wall Construction Work (Annex Building)

    Thank you very much for your continued patronage of Matsue New Urban Hotel.

    To further improve our Hotel and enhance guest satisfaction, we will be carrying out exterior wall renovation work on the Annex during the period below.
    During the construction period, scaffolding will be installed from the 1st to the 10th floor, and some areas will be covered with mesh sheeting. As a result, views from guest rooms and banquet halls will not be available. Noisy work will also take place between 9:00 and 17:00, and sound may carry throughout the building. We appreciate your understanding in advance.
    For this reason, Annex guest rooms are being sold under a “Limited View/Construction Impact” Plan. Please review this information before making your Reservation.
    We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.

    [Annex Exterior Wall Construction Period]
    Monday, August 17, 2026 – End of February 2027 (scheduled)

  • Notice of Renovation Work in the Annex Front Lobby

    Thank you very much for your continued patronage of Matsue New Urban Hotel.
    To provide an even more satisfying stay, we will be renovating the front lobby of the Annex during the period below.
    During the renovation, the front desk will be temporarily relocated to the 2nd floor of the Annex, and check-in/out services will be provided at a temporary front desk. There is also an automatic check-in machine on the 1st floor of the Annex, where you may complete your check-in procedures. The amenity bar and rental item corner will also be moved to the 2nd floor of the Annex. From 9:00 to 17:00, construction work that generates noise will take place, and noise may be heard throughout the building. We appreciate your understanding in advance.
    We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.
    [Annex Front Lobby Renovation Period]
    Tuesday, September 1, 2026 – End of January 2027 (scheduled)

  • Regarding the Introduction of the Accommodation Tax in Matsue City

    Matsue City will introduce an Accommodation Tax for stays from December 1, 2025.
    The Accommodation Tax is intended to fund measures that enhance Matsue’s appeal as an international cultural tourism city and support the sustainable development of tourism over the long term.
    Under Matsue City’s Accommodation Tax collection rules, our Hotel is required to collect this tax. Therefore, at check-in/out we will charge the amounts listed below together with your Accommodation Fee. Thank you for your understanding and cooperation.

    ■Taxable stays
    The following tax amount applies based on the Accommodation Fee per person per night.

    ■Tax rate
    Accommodation Fee (per person per night / No Meals Included / before tax)
    JPY 5,000 or more: JPY 200
    Less than JPY 5,000: Not taxed
    (Note) Matsue City has set the tax-free threshold at JPY 5,000.

    ■Tax exemption
    School events conducted by an entire school or by grade level (e.g., school trips, group lodging programs) based on the Course of Study for Kindergarten Education, the Course of Study Guidelines, or standards for establishing colleges of technology. Eligible persons are children/pupils/students (excluding university students) attending schools defined in Article 1 of the School Education Act and their accompanying supervisors.

    ■Collection method
    Special collection method.
    (Note) “Special collection” means that accommodation operators designated as special collectors collect the tax from guests staying at the relevant Accommodation and then declare and pay it to the city.

    ■Use of coupons and points
    Discounts applied using coupons issued by a lodging Reservation site are considered third-party discounts; therefore, the pre-discount amount will be treated as the Accommodation Fee. However, if it is clearly confirmed that 100% of the coupon value is borne by the Accommodation and that amount is deducted from the Accommodation Fee (i.e., Facility sales), then the discounted amount after deducting such coupon value will be treated as the Accommodation Fee.

    ■Important notes
    This applies to stays from December 1, 2025 onward.
    Even if your Reservation was made before December 1, any stay on or after December 1 will be subject to this Accommodation Tax.
    When considering future Reservations, please review the above information before completing your Reservation.

    Matsue City website (Accommodation Tax effective December 1, Reiwa Year 7)

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS / Debit card
Pets
Not allowed
Breakfast【Breakfast】 Restaurant (Buffet)
Your child
You can stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • × Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • × Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • × Nightwear
  • × Bathrobe
  • × Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • × Cotton swab
  • × Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • × Electric kettle
  • × Tea set (free)
  • × Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
---
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
Remarks
6:00–10:00 12:00–23:30
Spring quality and benefits

Chloride Hot Spring

Neuralgia Rheumatism / Gynecological Disorders / Motor Function Disorders / Muscle Pain / Frozen Shoulder / Neuralgia / Bruises / Arteriosclerosis / Sensitivity to Cold

SaunaNone
Hot stone spaNone
Others【Other Accepted Cards】 UC, DC, NICOS, Bank Card UFJ Card, Saison, AEON Rakuten Card

Reviews

Overall Score
4.48
Good (225)
  • Rooms & Amenities
    4.51
  • Facility
    4.26
  • Hospitality & Service
    4.64
  • Meals
    4.65
  • Onsen & Bath
    4.30
  • Satisfaction
    4.55

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Shimane Prefecture40-1 Nishicha-cho, Matsue City
TEL:+81-852-23-0003

From the north exit of JR Sanin Main Line Matsue Station, take the Matsue City Bus North Loop (Outer Route) for about 7 minutes and get off at Suetsugu Shrine-mae bus stop → Walk about 1 minute.

Parking Information
Fee
Parking fee per night for guests ¥800
Parking time
---
Parking space
No restrictions
Number of parking spaces
80 cars available outdoor
Valet service
Unavailable

Pickup and drop-off information
Unavailable

Frequently Asked Questions

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