Guest Reviews & Impressions for KOKO HOTEL Sapporo Susukino

• 2.60

  Oだ急

  Date Posted: 7/7/2025

  The separate bath and toilet are a great feature.

  However, the room itself is small, and the only place to open a suitcase is on the bed. Additionally, while many recent hotels provide mineral water for the number of guests in the reservation, this hotel did not offer that service. The number of towels provided is too limited—only a bath towel and face towel are available, along with one bath mat. Even after washing hands, you have no choice but to use the face towel to dry them. While I understand efforts towards SDGs... I would appreciate it if at least a hand towel could be provided.

  • Rooms & Amenities1
  • Facility4
  • Hospitality & Service3
  • Meals－
  • Onsen & Bath3
  • Satisfaction2

  • 7/4/2025～
  • 2 people 1 room
  • Non-smoking/Superior Twin Room with Separate Bath and Toilet/26 sqm/2 Beds
  • No meals included.

  Reply from the Facility

  Thank you very much for choosing to stay at Hotel Wing International Sapporo Susukino. We sincerely appreciate your selection of our accommodation among the many options available in Sapporo. We are truly grateful for your kind words about the room. However, we deeply apologize for not being able to provide a fully satisfactory stay. Your feedback regarding the provision of mineral water and the number of towels has been taken seriously as a reference for future improvements, and we will strive to offer an even better hotel experience. Thank you very much for taking the time out of your busy schedule to post a review about our facility. Although it may be presumptuous, we would be delighted if you consider staying with us again when planning another visit to Sapporo. All our staff look forward to welcoming you again in the future. Thank you once again for staying with us, and please take care of yourself.

  See All
• 5.00

  Oだ急

  Date Posted: 5/13/2025

  Separate toilet and bathroom

  A rare feature for a Business Hotel, the bath and toilet are separate, making it a frequent choice for accommodation when staying in Susukino.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath5
  • Satisfaction5

  • 5/5/2025～
  • 2 people 1 room
  • Non-smoking/Superior Twin Room with Separate Bath and Toilet/26 sqm/2 Beds
  • No meals included.

  Reply from the Facility

  Dear Oda Kyuu, Thank you very much for staying at KOKO HOTEL Sapporo Susukino (formerly Hotel Wing International Sapporo Susukino). We are delighted to hear that you were satisfied with the separate bath and toilet in your room. We hope your stay brought you a moment of peace and relaxation during your journey. Our team will continue striving to provide a comfortable and secure accommodation experience for all our guests. Should you have another opportunity, we would be honored to welcome you back to our hotel. We sincerely look forward to your next visit. KOKO HOTEL Sapporo Susukino Front Desk

  See All
• 4.00

  チェックインまだできない？

  Date Posted: 3/31/2025

  Customer Service

  I arrived early, but the parking reception, luggage storage, and explanations were excellent. Both check-in and check-out were smooth, and the friendly service was unmatched by other Hotels. I will definitely stay again.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service5
  • Meals3
  • Onsen & Bath4
  • Satisfaction4

  • 3/28/2025～
  • 2 people 1 room
  • Non-smoking / Separate Bath and Toilet / Deluxe Twin / 26㎡ / 2 Beds
  • Breakfast included

  Reply from the Facility

  Thank you very much for staying at Hotel Wing International Sapporo Susukino. We sincerely appreciate your choice of our accommodation among many options available. We are delighted to read that you had a comfortable stay with us and are grateful for your kind words about our staff's service. We understand that the limited number of parking spaces at our facility may cause inconvenience, and we will continue to work on improving this by increasing partnerships with nearby parking lots and staying informed about local parking availability. Please note that we offer free luggage storage on the day of your arrival, which can be useful if you have plans early in the day. Thank you for taking the time to leave a review about your experience at our accommodation. We will continue striving to improve our services and hotel operations so that during your next visit, you'll feel "I want to stay here again." We look forward to welcoming you back in the future. Please take care during this changeable weather season and stay well!

  See All

The number of reviews and scores are aggregated values from reviews posted on IKYU.com and Yahoo!トラベル.
This page only displays reviews posted on IKYU.com.