Guest Reviews & Impressions for Alpico Plaza Hotel

(Nagano Prefecture/About a 2-minute walk from Matsumoto Station (JR Shinonoi Line), Castle Exit.) [Total 160 Rooms]
Overall Score
4.28
Good (69)
  • Rooms & Amenities
    4.16
  • Facility
    4.10
  • Hospitality & Service
    4.57
  • Meals
    4.66
  • Onsen & Bath
    3.99
  • Satisfaction
    4.38
3.80
Nomad

It was supposed to be a non-smoking room...

I requested a non-smoking Room, but as soon as I entered, there was a strong smell like tobacco! The door did have a non-smoking sign, but the odor was quite intense. It's unfortunate because the Room itself and the service were otherwise excellent.

  • Rooms & Amenities1
  • Facility5
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath5
  • Satisfaction3
  • 6/26/2025～
  • 2 people 1 room
  • 【Non-Smoking】Standard Twin 19㎡
  • No meals included.
View all Reviews for Alpico Plaza Hotel