[Frequently Asked Questions]
1. What items are available to borrow?
→・Hair irons: “ReFa STRAIGHT IRON PRO” / “ReFa BEAUTECH CURL IRON”
・Pillows (choose your preferred type)
・Iron
・Sewing kit
・Nail clippers
・Thermometer
・Wine opener
・Wireless charger (for smartwatch-type devices)
and more.
※ Quantities are limited, so availability is not guaranteed.
2. Can I leave my luggage before check-in or after check-out?
→Yes, both are possible. Please bring your luggage to the front desk.
3. I’d like to send large luggage to the Accommodation before my check-in date.
→Yes, this is possible.
Please write the guest name and “Staying on [month/day]” on the shipping label.
We will store it safely until your arrival.
Please note that we cannot accept cash, valuables, medicines, letters/documents, fragile items, hazardous materials, items requiring temperature/humidity control (including refrigerated delivery), or shipments sent collect-on-delivery or cash-on-delivery (COD).
4. Is there a convenience store nearby?
→Yes. There are two convenience stores within about a 2-minute walk.
5. I prefer a non-smoking room, but only smoking rooms are available… / I prefer a smoking room, but only non-smoking rooms are available…
→If you call us, we may be able to switch your room depending on availability.
If you prefer non-smoking and we cannot switch your room type, please call us by the day before and we can provide deodorizing treatment where possible—please contact us to discuss details.




















