[Important] Warning and Request Regarding Suspicious Messages Impersonating Our Property
Thank you very much for your continued patronage of WeBase Kamakura.
We have confirmed incidents in which suspicious messages are being sent to guests via messaging apps such as WhatsApp and by email, impersonating communications from our Hotel.
These messages misuse Reservation information and attempt to direct guests to fraudulent websites (phishing sites) in order to unlawfully obtain credit card details and other personal information.
[Request to Guests]
Please be advised that our Hotel will never ask you, via WhatsApp or other messaging apps, to re-enter your credit card information or complete any payment procedures.
If you receive a suspicious message, please do not access any URL (link) included in the message and delete it immediately.
If you have entered your credit card information or other details on a suspicious website, please contact your credit card company promptly and take the necessary steps, such as suspending card use.
We sincerely apologize for any concern or inconvenience this may cause.
Thank you for your understanding and cooperation.
WeBase Kamakura
General Manager


























