Water Terrace
Example of a guest room
Bathroom
Guest Lounge
Meal example
191 photos

Hakone Gora Karaku (ORIX Hotels & Resorts)

Kanagawa Prefecture／Gora Onsen

All rooms feature private open-air Onsen baths. A luxury Ryokan where you can enjoy your time in your own way.

At "Hakone Gora Karaku," you can indulge in breathtaking views of the Hakone mountain range and Sagami Bay, while savoring a variety of Onsen experiences to your heart's content. Each room is equipped with a private open-air Onsen bath, and you can also enjoy two scenic open-air baths and three private baths, where you can immerse yourself in the natural beauty and a sense of freedom. The Facility is complete with terraces and lounges where you can enjoy the seasonal scenery and the soothing sound of water, as well as a spa. The cuisine, crafted like art, highlights the individuality of seasonal ingredients, offering another layer of delight. With numerous options to inspire your travel spirit, this is a place where you can always enjoy a fresh and unique stay, spending your time as you wish in your own way.

4.50 - Wonderful(351)
  • Thank you for the wonderful memories.

    We stayed here to celebrate my aunt’s 91st birthday. Just as the Reviews said, not only was the staff’s hospitality outstanding, but every Facility and service was truly top-class. For my aunt, who has difficulty walking, the barrier-free interior made it very comfortable. During our 2-night, 3-day stay, we didn’t step outside the Hotel even once—we simply relaxed and took it easy inside—and both my aunt and I were extremely satisfied. It was a wonderful Hotel that made us want to come back and also recommend it to friends. Thank you very much to all the staff!

    なごみ鶏卵 9/10/2026
  • Hospitality Beyond Your Imagination

    It was my first stay. I knew it had great reviews, but I was truly moved and soothed by the hospitality and thoughtful care that exceeded my expectations. The meals were outstanding, and I especially appreciated the kindness of turning the leftover seasoned rice into rice balls. I thoroughly enjoyed the bath in the Room as well, but the open-air bath in the large public bath was set at a slightly lower temperature, so I could soak for a long time and relieve my everyday fatigue. The lounge was excellent too! Many guests were relaxing in their own way—it really reflects your wonderful hospitality. My wife was very satisfied as well. We will definitely return!

    Kz2 8/30/2026

Facilities and Services

See All
  • Hot spring
  • Room with Open-Air Bath
  • Spa facility
Open-air bath / Large public bath / Private bath / Sauna / Within a 5-minute walk from the station / Free shuttle service / Room service
IN15:00～20:00
OUT11:00
Number of rooms70 rooms
PetNot allowed
Your childPermitted

Photo

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Introduction of the Accommodation

Guest room
Room

The Rooms in the East and West wings are spaciously designed, measuring over 56㎡ including the balcony. We offer rooms that combine traditional decor with modern comfort, allowing you to relax by removing your shoes.

Onsen and bath
Onsen and bath

Experience the breathtaking open-air Onsen with stunning views, private baths for quality time with loved ones, and in-room open-air Onsen baths for your convenience at any time.

Meal
Meal

We offer two dining options featuring an abundance of seasonal ingredients, allowing you to choose your meal according to your preference. "Mutsuki" elevates traditional Japanese style to modern sophistication. "Tomura" serves seasonal meats and fresh seafood in a grill style. Carefully selected local ingredients are beautifully presented, celebrating the four seasons.

Facility within the premises
Facility within the premises

Within the premises, there are unique spots of "Hakone Gora Karaku" that invite you to pause. Terraces and lounges with stunning views and the soothing sound of water, as well as shops reminiscent of galleries, are highly recommended for a leisurely stroll.

Group Facility List

Facilities and Equipment of Accommodation

  • The room
    The room
  • Hot Springs & Baths
    Hot Springs & Baths
  • Facilities & Services
    Facilities & Services
  • Meal
    Meal

Notice from the Accommodation

  • Awarded 1 Michelin Key for the third consecutive year in the MICHELIN Guide 2026

    Thank you very much for your continued patronage.

    “HAKONE GORA KARAKU,” together with “ATAMI IZUSAN KARAKU,” has been selected for One MICHELIN Key for three consecutive years since 2024.

    We will continue to create an unprecedented Japanese resort experience by blending the warm hospitality cultivated by traditional Japanese Ryokan with the refined service of a luxury Hotel.
    All guest rooms feature open-air Onsen baths,
    seasonal flavors throughout the year, special Plans and events born from co-creation with the local community, and spaces that weave together a rich variety of moments—bringing gentle vitality and lasting memories to every guest.

    HAKONE GORA KARAKU

Basic Information

TaxesHot Spring Tax: 150 yen per adult (junior high school students and above)
Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
BreakfastThere is no information about breakfast.
Your child
You can stay.
Child Sharing Existing Bedding (no meals or bedding) is available for children aged 0-2 years. For children aged 3 and above, please make a reservation as Preschooler (with meals and bedding).
Room service
Available for use
【Room Service Hours】 15:00–23:00 (Last Order: 22:30)
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • × Toothbrush set
  • × Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • × Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • ○ Nightwear
  • ○ Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • ○ Toner
  • ○ Lotion
  • ○ Makeup remover
  • × Cotton swab
  • × Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • ○ Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • ○ Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • ○ Rooms with open-air baths available
  • ○ Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • ○ Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • ○ Spa facility
  • × Fitness
  • ○ Free shuttle service
  • × Shuttle Service (Paid)
  • ○ Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
Available
The spa operates by reservation only. Please make a reservation for your preferred date, time, and treatment menu in advance via phone or online. Operating hours: 14:00–22:30 (last appointment at 21:00)
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
15:00~24:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
[Hours of Operation] 5:00–10:00 / 15:00–24:00 *Men’s and women’s bathing areas are alternated by time.*
Open-air bath
The number of Open-air bath
2
Business Hours
15:00~24:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
[Hours of Operation] 5:00–10:00 / 15:00–24:00 *Men’s and women’s bathing areas are alternated by time.*
Private bath
The number of Private bath
3
Business Hours
15:00~23:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
[Hours] 7:00–10:00 / 15:00–23:00 Reservation required: JPY 5,000 per 60 minutes *“Silk Bath” is not an Onsen.
Room with Open-Air Bath
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Spring quality and benefits

Sodium-Chloride Onsen

Chronic muscle/joint pain and stiffness, poor circulation, sensitivity to cold, gastrointestinal issues, mild hypertension, diabetes, mild hypercholesterolemia, mild asthma/emphysema, hemorrhoid pain, autonomic nervous system disorders, sleep disturbances, depressive states, post-illness recovery period, fatigue recovery, health promotion purposes; minor cuts and dry skin.

SaunaAvailable
Hot stone spaNone

Reviews

Overall Score
4.50
Wonderful (351)
  • Rooms & Amenities
    4.47
  • Facility
    4.60
  • Hospitality & Service
    4.43
  • Meals
    4.46
  • Onsen & Bath
    4.65
  • Satisfaction
    4.38

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kanagawa PrefectureGora 1300-8, Hakone-machi, Ashigarashimo-gun
TEL：+81-460-83-8860

◇ By Car
Using the Tomei Expressway:
- Tokyo IC → Hakone Exit IC (approx. 60 minutes) → to the hotel (approx. 25 minutes)
- Tokyo IC → Gotemba IC (approx. 65 minutes) → to the hotel (approx. 35 minutes)
- Nagoya IC → Gotemba IC (approx. 180 minutes) → to the hotel (approx. 35 minutes)

◇ By Public Transportation
- Tokyo Station → JR Tokaido Shinkansen (approx. 40 minutes) → Odawara Station (*)
- Nagoya Station → JR Tokaido Shinkansen (shortest approx. 70 minutes) → Odawara Station (*)
- Shinjuku Station → Odakyu Romancecar (approx. 90 minutes) → Hakone-Yumoto Station→ Hakone Tozan Railway (approx. 40 minutes)→ Gora Station→ Hotel (3-minute walk).

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
58 cars available outdoor
Valet service
Unavailable

Pickup and drop-off information
Available (Free)◆ JR Odawara Station West Exit - 2 Daily Services (Fixed Schedule)

We operate a free shuttle service between Odawara Station and our facility twice daily. Shuttle service requires an advance reservation, so please make a web reservation via the "Access" page on our official website.

Odawara Station West Exit: Departs at 12:15 PM & 3:15 PM
Karaku: Departs at 10:45 AM & 1:45 PM

* Timetable as of May 2023.
* Reservations are on a first-come, first-served basis. If fully booked, we may not be able to accommodate you.
* The estimated travel time is approximately 40 minutes; however, it may take 60–90 minutes or longer depending on traffic conditions.
* Operation times may change during specific periods such as New Year’s holidays, Golden Week (GW), and Obon season.

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