■Notice of Iwaiya's Measures Against the Novel Coronavirus■
At our Property, we are implementing infection prevention measures in accordance with the "Guidelines for Novel Coronavirus Response in Accommodation Facilities" to ensure that our guests can stay with peace of mind and safety.
We are making every effort, including health management of our staff and hygiene measures within the Property, to provide a safe and secure environment for our guests.
We apologize for any inconvenience this may cause and kindly ask for your understanding and cooperation.
【Requests to Guests Upon Arrival】
・If you have symptoms such as fever, cough, sore throat, loss of taste or smell, or fatigue before your arrival, please inform us and refrain from visiting the Property.
・If you exhibit the above symptoms upon arrival, we may ask you to refrain from staying.
・We conduct temperature checks before entry.
・We will conduct a health check interview during check-in.
・For the time being, we ask that you wear a mask when moving around the Property.
・Please cooperate with alcohol disinfection during check-in and before meals.
【Facility Hygiene Management Measures】
・Alcohol disinfectants are installed throughout the Property (entrance, dining areas, etc.).
・Sprayers are installed in public spaces.
・Rooms are cleaned hygienically.
・Regular disinfection and ventilation are conducted in the large public baths.
・Thorough hygiene management of food and the Facility in the kitchen.
・Thorough disinfection and cleaning of chairs and tables in the dining areas.
・Regular ventilation is conducted in shared spaces to prevent stagnation.
【Health Management Measures】
・Daily temperature checks and health monitoring of employees are conducted and recorded.
・Hand disinfection is strictly enforced upon arrival at work.
・Employees are required to practice gargling and handwashing during work.
・Gloves are worn during cleaning.
・Employees strictly adhere to infection prevention guidelines.
※Refraining from overseas travel. ※Avoiding visits to crowded places. ※Refraining from non-essential outings.
【Measures to Prevent Crowding】
<During Check-in and Check-out>
・A protective sheet is installed at the front counter to prevent droplet transmission.
・Pre-payment by card and cashless payment options are available.
・Check-in can be conducted at the counter or in the lobby to avoid crowding.
・We will assist with guiding you to your Room and carrying your luggage. Please let us know if you do not require assistance.
<Dining Areas>
・Tables are spaced out and the number of seats is reduced to maintain social distancing.
・Dining areas are well-ventilated to prevent air stagnation.
・During meal service, we minimize conversation and provide service with minimal verbal interaction.
<Rooms>
・For the time being, we have suspended the futon-laying service. Futons will be prepared in advance in your Room.
<Others>
・Employees wear masks.
・The barley tea service in front of the large public bath is temporarily suspended. Tea is provided in the refrigerator in your Room.
【Efforts for a Safe and Secure Stay】
・While we are taking thorough measures for social distancing in the dining areas, we also offer Plans where you can enjoy meals in private rooms. Please feel free to use them.
・To prevent crowding, we are limiting the number of guests per day to a maximum of 8 groups for the time being.
At Iwaiya, we prioritize the safety and security of our guests and implement hygiene management measures to prevent and control the spread of infection. We kindly ask all visitors to cooperate with measures such as "hand disinfection," "frequent handwashing," and "refraining from use if feeling unwell."
The area around Iwai Onsen is a beautiful place blessed with the bounty of nature, including the sea, mountains, and countryside. From the San'in Kaigan Geopark to Tottori Sand Dunes, Ryujindou Cave, Amataki Waterfall, and Tanezumi Pond, there are many spots where you can be moved by the beauty of nature.
We hope you can relax and rejuvenate both body and mind with the blessings of nature in San'in and the Onsen of our Property, said to be the oldest in San'in.
All of our staff are taking thorough measures to ensure your peace of mind and look forward to welcoming you.