Notice of Service Updates
Thank you very much for your continued patronage of Yamado.
To provide a more comfortable and higher-quality stay, we will be reviewing our services. In order to make your time in the Accommodation even more pleasant, we sincerely apologize for the inconvenience, but we will be making the following changes to certain services.
[1. Change to Welcome Drink Service] (Effective February 19, 2026)
Until now, we have delivered welcome drinks to your Room. Going forward, we will use that time for guidance and explanations so that we can assist you in a more relaxed manner.
Instead, we will increase the variety of tea bags provided in each guest room so you can enjoy them at your preferred time.
[2. Change to Usage Time for the Private Open-Air Bath “Yuba Issun”] (Effective March 1, 2026)
To ensure smooth turnover between guests and maintain a clean environment, each session will be changed from 30 minutes to 25 minutes. The shortened 5 minutes will be used for turnover and light cleaning.
[3. Change to Reservation Method for the Private Open-Air Bath “Yuba Issun”] (Effective March 1, 2026)
Previously, Reservations for the private open-air bath were taken in order at check-in; however, depending on the time of day, reception could become crowded and some guests arriving later had to wait.
To improve this situation—reducing wait times during busy periods and enabling smoother guidance to your Room—we will change the Reservation method.
Going forward, you will scan a QR code with your smartphone and make a Reservation from your Room.
The number of available slots remains unchanged: up to two slots per guest room—one on the check-in day and one the following morning.
[4. Discontinuation of Diamond Member Benefits]
As part of our service review and operational adjustments, we regretfully inform you that benefits for IKYU.com Diamond members will end from February 2026.
Please rest assured that Reservations already made for stays will continue to include these benefits as before.
We remain committed to providing all guests with an even more pleasant experience. We kindly ask for your understanding and cooperation.








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