Guest Reviews & Impressions for ANA Crowne Plaza Hotel Kumamoto New Sky

(Kumamoto Prefecture/Kumamoto City) [Total 187 Rooms]
Overall Score
3.57
(25)
  • Rooms & Amenities
    3.64
  • Facility
    3.52
  • Hospitality & Service
    3.80
  • Meals
    3.63
  • Onsen & Bath
    3.40
  • Satisfaction
    3.48
4.40
GreenClub

Wi-Fi is...

Regarding the stay, the hotel service was very satisfactory. One point, the WiFi speed was slow and unusable. If you are using it for work, it might be difficult as the connection often drops.

  • Rooms & Amenities5
  • Facility3
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath5
  • Satisfaction4
  • 11/8/2024～
  • 4 people 2 rooms
  • [Non-Smoking] Standard Twin for 1 to 3 Guests, 8th-17th Floor
  • No meals included.

Reply from the Facility

Thank you very much for choosing to stay at ANA Crowne Plaza Hotel Kumamoto New Sky. We also sincerely appreciate you taking the time to provide your comments. We will carefully consider the feedback you have given us. We apologize for any inconvenience caused regarding the Wifi. We will continue to strive to create a Hotel where our guests can enjoy a comfortable stay, and we kindly ask for your continued patronage of our Hotel.

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