A high-rise Hotel with 25 floors offering a panoramic view of Kumamoto Castle and the cityscape.

Kumamoto, the "City of Forests," is a historic castle town with a rich tradition and culture that harmonizes with the modern era. Located along the banks of the Shirakawa River in the heart of this city, ANA Crowne Plaza Hotel Kumamoto New Sky proudly celebrates its 55th anniversary. With heartfelt gratitude to our valued guests who have supported us over the years, we continue to provide a comfortable and welcoming space in Kumamoto.

  • My daughter loves Kumamon, and she was so excited the moment we entered the Kumamon Room! It became an unforgettable memory. On the morning of checkout, she was so sad to part with Kumamon that she burst into tears (laugh). Both dinner and breakfast had a wide variety of delicious options. The staff were all very kind and attentive. We would love to stay here again. Highly recommended Hotel!

    たまなお1972 9/25/2025
  • Stayed for just one night Arrived after 7 PM and there were no convenience stores nearby, so I used the restaurant The buffet mainly featured roast beef and crab, but I wished there were more options The crab and roast beef were delicious The Room was spacious and allowed for a relaxing stay

    かぼちゃん4649 2/25/2025

Facilities and Services

See All
Room service
IN15:00~24:00
OUT11:00
Number of rooms187 rooms
PetNot allowed
Your childPermitted

Notice from the Accommodation

【 News 】
Premium rooms with lounge access on the 18th floor and above are now available.

[Advance Payment Only] Up to 25% Off for Reservations Made at Least 30 Days in Advance - No Meals Included

IN 15:00~24:00
OUT 11:00
No meals ; 2 peopleTax included¥11,900
(USD 74.86)

[Standard Plan] ~No Meals Included~

IN 15:00~24:00
OUT 11:00
No meals ; 2 peopleTax included¥14,500
(USD 91.21)

[Advance Payment Only] Up to 25% Off for Reservations Made at Least 30 Days in Advance - No Meals Included

IN 15:00~24:00
OUT 11:00
No meals ; 2 peopleTax included¥11,900
(USD 74.86)

[Standard Plan] ~No Meals Included~

IN 15:00~24:00
OUT 11:00
No meals ; 2 peopleTax included¥14,500
(USD 91.21)

[Advance Payment Only] Up to 25% Off for Reservations Made at Least 30 Days in Advance - No Meals Included

IN 15:00~24:00
OUT 11:00
No meals ; 2 peopleTax included¥12,400
(USD 78.00)

[Standard Plan] ~No Meals Included~

IN 15:00~24:00
OUT 11:00
No meals ; 2 peopleTax included¥15,000
(USD 94.36)

Best-Selling Stays

Accommodation For Focused Study And Self-Study

Accommodation For Missed Last Train Or Public Transport

Accommodation With Chef-Curated Cuisine

Introduction of the Accommodation

Exterior

Experience elevated relaxation on the Premier Floor...

Premium floors located on the high-rise levels of the 22nd to 21st and 18th floors offer a relaxing time with stunning views. All rooms are equipped with complimentary coffee makers and high-grade amenities. As an added benefit, enjoy cocktail service and afternoon tea at the Premium Lounge, as well as two hours of free use of a private meeting room. *Meeting rooms require a reservation at least two days in advance.

Afternoon Tea Service
[Premium Room Accommodation Benefits]

Afternoon Tea Service 15:00–17:00

Lounge Cocktail Service
【Premium Room Accommodation Benefits】

Lounge Cocktail Service 17:30–19:30

Room
Room

Guest rooms offering a close view of the serene beauty of Shirakawa's gentle curves and the tranquil streetscape of Kumamoto. Stylish and coolly designed rooms enhance the nighttime sparkle, making it even more captivating.

Restaurant
Restaurant

Experience the world of gourmet cuisine, blending tradition with modernity, crafted from the rich water and fertile land of Kumamoto.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant
  • Facilities & Services
    Facilities & Services

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS
Pets
Not allowed
Breakfast1F Restaurant Sancielo 6:30 AM - 10:30 AM (Last Order 10:00 AM) Japanese and Western Buffet ¥2,800 (Service Fee and Tax Included) *Prices and menu content will change from January 1 to January 3.
Your child
You can stay.
Baby crib available for free (Reservation required) *Children not yet in school can stay with Child Sharing Existing Bedding.
Room service
Available for use
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • ○ Scale
  • ○ Trouser press
  • × Free morning edition
  • ○ Pay-per-view broadcast
  • ○ Satellite broadcasting
  • ○ Video on Demand
  • ○ Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • × Large public bath
  • × Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • ○ Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
SaunaNone
Hot stone spaNone
Others- Free Internet Access Complimentary Wi-Fi is available in all guest rooms and the lobby. *Business center also available. Please inquire at the front desk for details. - Hotel Shop: 7:30 AM - 9:00 PM

Reviews

Overall Score
3.73
(29)
  • Rooms & Amenities
    3.79
  • Facility
    3.62
  • Hospitality & Service
    3.93
  • Meals
    3.90
  • Onsen & Bath
    3.55
  • Satisfaction
    3.66

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kumamoto Prefecture2 Higashi Amidaji-machi, Chuo-ku, Kumamoto City
TEL:+81-96-354-2111

■ 1 stop by tram from JR Kumamoto Station (West Exit)
■ About 40 minutes by car from Kumamoto Airport
(Approximately 50 minutes using the airport limousine bus, get off at ANA Crowne Plaza Hotel Kumamoto New Sky)
■ About a 1-minute walk from Gionbashi Tram Stop on the Kumamoto City Tram

Parking Information
Fee
Parking fee per night for guests ¥1,500
Parking time
14:00 to 11:00 the next day (300 yen per additional 60 minutes).
Parking space
Overall length 5.1 m Vehicle width 1.9 m Vehicle height 2.3 m
Number of parking spaces
200 cars available Outdoor mechanical
Valet service
Unavailable
Parking available

Pickup and drop-off information
Unavailable

Frequently Asked Questions

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