Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (537)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.54
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
4.50
U3K

The meals and the bath were excellent.

Dinner—the steak and turban shell in particular—was outstanding. My daughter loved the steak and went back for seconds again and again. Every other dish was also top-notch, and we ended up eating until we were completely full. The baths were wonderful too; the infinity open-air bath was amazing and incredibly relaxing. If I had to ask for anything, I’d like the buffet dining area to be a bit brighter, and since the live kitchen at breakfast was so popular that lines formed, it might improve satisfaction even more if guests could be spread out a little better.

  • Rooms & Amenities5
  • Facility4
  • Hospitality & Service5
  • Meals4
  • Onsen & Bath5
  • Satisfaction4
  • 8/21/2026～
  • 3 people 1 room
  • Japanese-Modern Room (Non-Smoking) [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We are delighted to hear that you thoroughly enjoyed our cuisine, including the dinner steak and turban shell. We are also pleased that you found the open-air bath relaxing and enjoyable. Meanwhile, thank you for your valuable feedback regarding the lighting in the buffet venue and the crowding at the breakfast live kitchen. To help ensure a more comfortable dining experience, we will use your comments as a reference for future improvements to our lighting, food service methods, and congestion management. We will continue striving to provide satisfying meals and a comfortable stay for all our guests. All of us look forward to welcoming you again with your family in the near future.

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