Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]

Overall Score

4.51

Wonderful (545)

Rooms & Amenities
4.38
Facility
4.30
Hospitality & Service
4.58
Meals
4.55
Onsen & Bath
4.69
Satisfaction
4.55

5.00

いきあたりバッタ

Date Posted: 2/8/2026

This was my first ti...

This was my first time dining at “Kashima.” I had always assumed Koganoi only offered a buffet, but it was wonderful to relax and enjoy Japanese cuisine. Since it was a weekday, there were few guests, so we could dine at a leisurely pace. My wife also said she’d like to choose Japanese cuisine again next time. Breakfast, however, was the usual buffet. The Room was upgraded for us, so we slept well, and there were times when we had the Onsen almost to ourselves and could truly unwind. The water level in the indoor bath of the Onsen seemed low—perhaps because there were fewer guests? It wasn’t inconvenient, but it felt about 10 cm shallower than usual.

Rooms & Amenities5
Facility5
Hospitality & Service5
Meals5
Onsen & Bath5
Satisfaction5

1/27/2026～
2 people 1 room
Standard Twin (Non-Smoking) [Ocean View]
Includes breakfast and dinner

Reply from the Facility

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We are delighted to hear that you enjoyed your Japanese meal. We are relieved to know that, in a calm atmosphere different from our buffet, you were able to relax and savor Japanese cuisine at your leisure. On the other hand, we sincerely apologize for the concern you experienced regarding the water level in the indoor bath of our large public bath. Regardless of how busy it is, we should always maintain conditions that allow all guests to use it comfortably. We will take your feedback into account as we review and adjust our management procedures and continue working to create an even better environment. All of us look forward to welcoming you again as a couple.

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