Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (543)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.53
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
4.33
一休えっちゃん

This was our second ...

This was our second stay. We stayed as a group of five, including my sister, niece, and her two children. The illumination was beautiful, and the kids enjoyed spotting various animals after visiting Adventure World before staying at the accommodation. After chatting during a walk, we headed to the Onsen. The outdoor bath was deep, so adults carried the kids on their backs while bathing, which they seemed to enjoy even more. Both dinner and breakfast offered plenty of choices that we all enjoyed. I especially loved the tuna sushi and ended up having seconds! It’s a great place for families. However, it was disappointing that the sink stopper in the bathroom was weak and caused water to splash around when used. If room inspections were more thorough, it would have been a perfect stay!

  • Rooms & Amenities4
  • Facility3
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction4
  • 1/18/2026～
  • 5 people 1 room
  • Special Japanese-Style Room (10 tatami + 6 tatami, two rooms) <Non-Smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Thank you very much for choosing to stay with us at Shirahama Koganoi Resort & Spa for the second time. We are delighted to hear that you enjoyed your stay. However, we sincerely apologize for the inconvenience caused by the issue with the washroom stop valve. We take your feedback seriously and will further enhance our inspections and checks of room facilities to prevent recurrence. We look forward to welcoming you all again in the future.

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