Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (541)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.57
  • Meals
    4.53
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
3.67
よた2

The overall atmosphere was excellent.

The pool and Onsen were excellent. However, there were minor concerns such as the brownish tatami in the guest room and some torn wallpaper. The meals offered a wide variety and were satisfying overall, but the grilled beef at dinner had a strong unique smell that did not suit my taste. The staff's hospitality was outstanding.

  • Rooms & Amenities3
  • Facility3
  • Hospitality & Service4
  • Meals3
  • Onsen & Bath5
  • Satisfaction4
  • 11/23/2025～
  • 3 people 1 room
  • Family Room (Japanese-Western Style) <Non-Smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Thank you very much for choosing Shirahama Koganoi Resort & Spa. We are delighted to hear that you enjoyed the pool, Onsen, and the service provided by our staff. However, we sincerely apologize for not meeting your expectations regarding the room interior and certain aspects of the dinner buffet. We will take your valuable feedback into consideration for future improvements. We look forward to welcoming you again soon.

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