Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (543)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.54
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
4.83
yamami0330

Exceptional service

We had a wonderful stay with my son and grandchildren. The indoor pool area was fantastic, with a relaxing space by the poolside where my grandchild could play happily. It was also convenient that the large public bath was right next to it, allowing us to go there directly. Additionally, my daughter-in-law lost her ring during our stay, but the staff kindly searched for it in the vast Hotel and managed to find it. We are truly grateful for your help at that time.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals4
  • Onsen & Bath5
  • Satisfaction5
  • 10/25/2025～
  • 2 people 1 room
  • Corner Suite Room <Non-Smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Thank you very much for choosing Shirahama Koganoi Resort & Spa for your family stay. We are truly relieved that your daughter-in-law's ring was safely found. Your satisfaction brings great encouragement to our staff. We will continue to strive to create a comfortable space and provide warm hospitality for guests of all ages, from children to seniors. All of our staff look forward to welcoming you and your family again in the future.

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