Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (546)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.54
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
4.67
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Regarding the Room

The cuisine and Onsen were excellent. The pillow in the Room was too low, and the mattress on the bed seemed worn out, with springs pressing against my back, which was slightly uncomfortable.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5
  • 10/22/2025～
  • 2 people 1 room
  • Standard Twin <Non-Smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We are delighted to hear that you enjoyed the cuisine and the onsen. On the other hand, we sincerely apologize for any inconvenience caused by the pillows and bed mattresses. We will take your feedback into consideration to make improvements and ensure a more comfortable stay in the future. We look forward to welcoming you again soon.

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