Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (547)
  • Rooms & Amenities
    4.38
  • Facility
    4.30
  • Hospitality & Service
    4.58
  • Meals
    4.54
  • Onsen & Bath
    4.70
  • Satisfaction
    4.56
4.83
ちゃんたー

A Hotel with Wonderful Hospitality

The staff were all kind, polite, and friendly. The attention to detail throughout the facility was wonderful. In particular, we appreciated the thoughtful touches for families with children, such as kids' chairs and wet wipes prepared at the restaurant tables, as well as the well-equipped baby amenities in the Room (step stool, child toilet seat, amenities, diaper trash bin, bottle detergent, etc.). If I may suggest improvements: it would be great if the pool could be used until around 11 a.m., and it would be helpful to address the long lines for sushi and tempura during dinner.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals4
  • Onsen & Bath5
  • Satisfaction5
  • 10/16/2025～
  • 3 people 1 room
  • Special Japanese-Style Room (10 tatami + 6 tatami, two rooms) <Non-Smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Thank you very much for choosing Shirahama Koganoi Resort & Spa. We are delighted to receive your kind words regarding our staff and the Facility. On the other hand, we appreciate your valuable feedback about the pool hours and the queues at the dinner venue. We will use this as a reference for future improvements to create a more comfortable environment for our guests. We look forward to welcoming you and your family again in the near future.

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