Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (543)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.53
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
4.83
SARA

It was my first stay...

It was my first stay in a while, and since it was right after the summer holidays, the pool and other facilities were not crowded. The renovations in various areas also made for a pleasant experience. The meals at the Japanese restaurant were especially excellent, and the staff's service was outstanding. The price was reasonable, and overall, I was very satisfied. (A minor note: I noticed some fraying on part of the sofa.)

  • Rooms & Amenities4
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5
  • 9/1/2025～
  • 2 people 1 room
  • Superior Twin Room <Non-Smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Thank you very much for choosing Shirahama Koganoi Resort & Spa again after a long time. We are delighted to hear that you had a comfortable stay during the quiet period after the summer holidays. Your kind words about our renovated facilities, dining experience at the Japanese restaurant, and staff service are truly encouraging for us. We are also pleased to know that you were satisfied with the pricing. On the other hand, we appreciate your feedback regarding the sofa in your Room. Thank you for noticing even such details; we will ensure more thorough checks during future maintenance and inspections. Our team will continue striving to make your next stay even more comfortable. We sincerely look forward to welcoming you again soon!

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