Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (543)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.53
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
3.50
丹波の黒大豆

Please consider.

We stayed in a special Japanese-style room with three friends for one night from February 10th. We were able to stay at a good price by using coupons. Since it was Koganoi in Nanki Shirahama, my expectations might have been too high, but here is my review. - Room: It was spacious and convenient, and I was satisfied. However, having only one key for the room was very inconvenient. In the past 10 years of using various hotels domestically, Koganoi is the only place with just one key. I hope this can be improved. - Large Public Bath: Both the indoor bath and open-air bath had temperatures and water quality that suited my preferences, allowing me to fully enjoy the onsen comfortably. It would have been even better if there were gender swaps between night and morning. - Meals: Both meals were buffets; while I think the taste is good, I felt that both variety and quality could be improved considering it's Koganoi. - Overall: There were some areas where I felt a sense of oldness overall. (1) The wallpaper in many places including elevator halls is peeling off. (2) Out of three private rooms in the men's restroom on 2F (near smoking area), two are Japanese-style toilets.

  • Rooms & Amenities4
  • Facility3
  • Hospitality & Service4
  • Meals3
  • Onsen & Bath4
  • Satisfaction3
  • 2/10/2025~
  • 3 people 1 room
  • Special Japanese-style Room (10 tatami mats + 6 tatami mats, two rooms) <Non-smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Dear Tamba no Kurodai (Tamba no Kurodai), Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate your feedback and comments about our Property despite your busy schedule. However, we are truly sorry for not meeting your expectations this time and causing disappointment. We will use the valuable feedback you provided to strive to offer services that will satisfy you more in the future. All of our staff are looking forward to welcoming you again. Reservation: Torii

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