Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (541)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.57
  • Meals
    4.53
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
4.00
EneproWE

Stay at the Koganoi Resort & Spa in Shirahama

For our 80th birthday trip, we decided on Shirahama Onsen, which can be reached quickly from Kobe, and chose Koganoi. Regarding the guest room, both the size and view were excellent, but it was quite uncomfortable for the elderly as there was no chair set. The Onsen bath was spacious, especially the open-air bath with a depth of (120cm), offering plenty of water and a relaxing experience. The Facility and meals are satisfactory overall at this good Hotel.

  • Rooms & Amenities3
  • Facility4
  • Hospitality & Service4
  • Meals4
  • Onsen & Bath5
  • Satisfaction4
  • 2/11/2025～
  • 2 people 1 room
  • Japanese Modern Room (Non-Smoking) [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Dear EneproWE, Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate your feedback and comments about our property despite your busy schedule. We are delighted that you chose to spend such an important occasion at our hotel. However, we apologize for the inconvenience caused by the lack of consideration regarding the chair in your room. If you could inform us in advance by phone or other means, we can make arrangements, so please feel free to contact us next time. All of our hotel staff are looking forward to welcoming you back again soon. Reservation: Torii

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