Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (546)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.54
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
3.17
デルミ

Gradually

The deliciousness of the meals remains unchanged, but the quantity has been decreasing year by year. Please make the property a bit more high-class with more volume.

  • Rooms & Amenities3
  • Facility4
  • Hospitality & Service3
  • Meals2
  • Onsen & Bath4
  • Satisfaction3
  • 12/14/2024～
  • 2 people 1 room
  • Double Room <Non-Smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Dear Delmi, Thank you very much for always using Shirahama Koganoi Resort & Spa. We also sincerely appreciate your valuable feedback and comments about our facility. However, we apologize for not meeting your expectations regarding the volume of the meals. We will take your valuable feedback into consideration and strive to improve to ensure your satisfaction in the future. We hope you will visit us again when you come to Shirahama. All the staff are looking forward to welcoming you back. Reservation Torii

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