Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (546)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.54
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
5.00
軽井沢の冬は寒い

The hospitality was great!

I visited during the three-day holiday in November. Although it was crowded due to the holiday, each and every one of the Hotel staff was very kind, and their service was heartfelt, making it a Hotel that warmed me from the inside. In particular, I am truly grateful to the person who welcomed us upon arrival, everyone at the Japanese restaurant, and the person cleaning the pool. Even though our interactions were brief, they were all very kind. Even with a challenging three-year-old in tow, we were able to have a very comfortable stay.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5
  • 11/3/2024～
  • 4 people 1 room
  • Corner Suite Room <Non-Smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Karuizawa's winter seems cold Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also appreciate you taking the time to post a Review. We are delighted to receive the highest rating. Our Hotel welcomes many families with children, so we hope you can enjoy your stay without any worries. We would be delighted if you could visit Shirahama Koganoi Resort & Spa again when you are in the area. All the staff at our Hotel are looking forward to welcoming you back to Karuizawa's winter seems cold. Reservation Torii

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