Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (544)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.53
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
5.00
一休ハルコ

It was good.

The building seemed old, but it was good enough to be acceptable. The meals were buffet-style with a wide variety, and I ended up overeating because I wanted to try everything, but everything was delicious. My elderly mother ate an astonishing amount, and we felt thoughtful attention from check-in to check-out. One issue was that we checked in after dark, and the entrance was a bit hard to find, which caused some confusion. There were narrow turns before reaching the entrance, and I was worried if large vehicles could manage, but there might have been another route. I would have appreciated clearer signage.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5
  • 11/1/2024~
  • 3 people 1 room
  • Standard Twin <Non-Smoking> [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Dear Haruko IKYU, Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate your cooperation in posting a Review despite your busy schedule. We apologize for any inconvenience caused by the difficulty in finding the entrance from the main street upon your arrival. We will consider your valuable feedback to ensure greater satisfaction in the future. All the staff at our Hotel are looking forward to welcoming you again. Reservation Torii

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