Guest Reviews & Impressions for Hotel Monterey Edelhof Sapporo

(Hokkaido/7-minute walk from Sapporo Station) [Total 300 Rooms]
Overall Score
4.32
Good (169)
  • Rooms & Amenities
    4.48
  • Facility
    4.33
  • Hospitality & Service
    4.47
  • Meals
    4.32
  • Onsen & Bath
    3.98
  • Satisfaction
    4.31
3.80
melon**

Still, it's my favorite Hotel.

I always stay here when visiting Sapporo. This time, I booked a room in the new building as it seemed to have opened recently. However, it had a very different atmosphere from the main building—more cheap? modern in style. I requested to change to a room in the main building and was accommodated. I truly prefer the Art Deco-style, elegant rooms of the main building. Even if it's more expensive, I highly recommend staying in the main building! With inbound tourism increasing significantly across major areas of Hokkaido, this hotel also had many international guests. The spa (which used to require an additional fee) was extremely crowded and felt chaotic. It seems that now all accommodation guests can use it for free, which has made it quite busy. It's unfortunate because I used to enjoy its somewhat Roman bath-like ambiance. Still, if I can stay in the main building at this price point, I might return again! (Thank you to the staff who helped me switch rooms—I enjoyed gazing out at snowy Sapporo from my window and had a relaxing time.)

  • Rooms & Amenities4
  • Facility3
  • Hospitality & Service5
  • Meals
  • Onsen & Bath3
  • Satisfaction4
  • 3/29/2025~
  • 2 people 1 room
  • [South Wing / 2nd-12th Floor] South Twin <26 sqm>
  • No meals included.

Reply from the Facility

Thank you very much for staying with us. The spa is used by many of our guests, and we currently ask everyone to share and take turns using it. We apologize for any inconvenience this may cause. Based on customer feedback, we have made the spa free of charge, and we will continue to strive to create a more comfortable hotel experience. We kindly ask for your continued support.

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