Guest Reviews & Impressions for Okura Act City Hotel Hamamatsu

(Shizuoka Prefecture/Hamamatsu) [Total 322 Rooms]
Overall Score
4.42
Good (183)
  • Rooms & Amenities
    4.49
  • Facility
    4.34
  • Hospitality & Service
    4.62
  • Meals
    4.39
  • Onsen & Bath
    4.19
  • Satisfaction
    4.49
4.00
ねこ＠参拝者

I had a comfortable ...

I had a comfortable stay. The staff were kind and helpful. The musical instrument motifs throughout the property were lovely. I was thinking of having lunch here as well, but it was disappointing that the restaurant I wanted to visit was closed that day. I would definitely like to stay here again if I have the chance.

  • Rooms & Amenities5
  • Facility3
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath3
  • Satisfaction4
  • 7/12/2026～
  • 1 person 1 room
  • [Upper Premium] Standard Single Room (Non-Smoking)
  • No meals included.

Reply from the Facility

Thank you very much for staying at our Hotel. However, we sincerely apologize for the inconvenience caused when you were unable to use our lunch service due to our regular closing day. On the other hand, thank you very much for your kind words about the Facility design and our staff. We look forward to welcoming you again.

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