全國 × 接待・服務評價高的飯店·日式旅館 - 93頁面

Thank you for having me for one night. Not because I’m a senior, but when choosing a Hotel, having a large bath is an important requirement for me. Just like in Sapporo, I was able to enjoy a very pleasant bath. This trip wasn’t specifically to visit Sendai, but next time I’d like to plan an itinerary that includes staying at this Hotel again. Also, three hours after checkout I realized I had forgotten my glasses, and when I returned your staff handled it properly and I was able to retrieve them. Thank you very much.

During my visit to Hamamatsu to return to my family home, I stayed with a No Meals Included plan this time. I enjoyed staying in a room with a view of Hamamatsu Castle, which allowed me to enjoy the scenery at an affordable price. There was an amenity bar at the reception area, which wasn’t available before, and I made use of various items. Personally, I liked the coffee and bath salts. The unmanned shop has also increased in convenience as I could get drinks without having to go to a convenience store. Unfortunately, all the pillows at the pillow bar were already taken, so I'll look forward to trying it next time. Although it may be difficult, I feel that having a large public bath would make it even better.

My third stay. For me, Ace Hotel Kyoto has become a destination in itself. Beyond the unbeatable convenience of being directly connected to Karasuma Oike Station, I’m always impressed by the warm smiles of the staff, their thoughtful attention to every detail, and the peaceful quiet of the Room—so silent you don’t hear a thing. It’s a Hotel that makes me want to stay forever. To all the staff, thank you as always for your heartfelt hospitality. I’ll be back again on my next trip to Kyoto.

Two nights with my family during summer vacation in a Mt. Fuji view Room. A relaxing trip with our dog. Mt. Fuji looked beautiful in the morning. Choosing a Mt. Fuji view Room was absolutely the right decision. Lake Yamanaka was cool and perfect for a summer getaway. The outdoor dog run was clean, and we had a great time playing. The rooftop dog run was especially stunning, with the contrast between the blue flooring and Mt. Fuji. Breakfast and dinner were delicious as well. However, after two nights we started craving rice. It would be nice to have steamed white rice at breakfast in addition to bread. One thing that bothered us was the smell when we first entered the Room. Turning the air purifier up to MAX helped quite a bit, but... That was the only downside—overall we were satisfied. This has become one of the Hotels we’d like to return to. Thank you very much.

I’ve stayed at capsule Hotels before, but this capsule Hotel was excellent. The amenities were well stocked, and the lounge offered meals and drinks—plus free alcohol at night, which was a pleasant surprise. Everything was clean, and it’s rare to find a capsule Hotel like this. I’d love to stay again if I have the chance.

The refrigerator doesn’t come with an ice tray, but we were able to get ice, so it wasn’t a problem. The towels feel great on the skin, and the tissues are soft, which made me happy every time I used them. The bathroom is also stress-free because the shower curtain is very easy to use. The only thing I’d like improved is that the shower head tends to move on its own. All of the staff provided very polite service. It would be better to ensure that the order of guests waiting for check-in does not change, as guests may be waiting for various reasons.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

The Room was clean and very comfortable to stay in. I’d like to stay again.

I chose this Accommodation for my boyfriend, who loves saunas. I don’t know much about saunas, but he seemed completely satisfied and kept saying, “The best! The best!”—which made me happy too. Relaxing while listening to the natural soundtrack of the gorge and flowing river was wonderful. We said goodbye to the Accommodation, promising to come back again.

My family and I have stayed at Yamagatakan many times, and we never get tired of it. The meals are plentiful, the futons in the guest Room are fluffy and comfortable, the warm green tea in the Room is delicious, and the Onsen is nicely hot and very relaxing. We also bought a cute Mameshiba plush as a souvenir—it’s adorable. My dad, my mom, and I all love Yamagatakan, and we’d like to visit again.

On June 8, my spouse and I met friends from Kumamoto and had a great time eating and drinking together. They upgraded our Room to a higher grade, and my sauna-loving husband was very satisfied. We will definitely stay again. Thank you for your hospitality.

We stayed with our family during the Obon holidays. The meals featured presentations we had never experienced at any other Hotel, and the portions were just right—everything was absolutely delicious. Being able to watch the sunset from the lounge during dinner also became a wonderful memory. The lounge was very comfortable, not only for the view but also for its lovely interior that felt almost like a private space. However, family members who don’t drink alcohol wished there were a wider variety of cake-style sweets to go with coffee. Also, the duvet was too thick, so it would have been nice to have a summer option. We would definitely love to visit again.

Having visited Yoko no Kaze before, we stayed here this year. Our family has grown, and our daughter-in-law joined us as well. They kindly prepared Rooms next to each other for us. At Kumoba Terrace, we took our time enjoying alcohol and fresh juice, and the lit bonfire and birch forest were truly soothing. In the spacious, clean Room, we relaxed in the Onsen brought from Ueda City. The cuisine was outstanding—seasonal and beautifully presented. We enjoyed everything from the scallop takikomi rice to dessert, though the portions were a bit large for me. As it was our daughter-in-law’s birthday month, we requested a surprise message plate. She was very happy, which made us glad as well. Thanks to the thoughtful staff, we were able to add another precious family memory. Thank you very much.

We stayed in a Premier Twin Room for three people. It was compact but very functional and easy to use, and it felt new and clean, so we had a comfortable stay. [What we liked] - The shower and hair dryer were ReFa; the shower mist in particular felt amazing. - The bath and toilet were separate, which was very helpful for three people. - The bed had a wonderfully soft, springy feel and was extremely comfortable. The pillow height and firmness were just right, so I slept soundly. (I often struggle to find beds or pillows that suit me, so I was impressed!) - There was a Nespresso machine, and the cups and saucers were stylish—enjoying delicious coffee in the Room was a treat. - A convenience store is nearby, which is handy. It’s also just two stops from Hakata with great access; if you go through the commercial complex connected to the station, you can get there with almost no time spent walking outside. (It was a hot day, so this really helped.) - Although it faces a main road, the hotel interior was very quiet. - I called the front desk with a question late at night (and felt bad about it), but they responded kindly and politely. I’d definitely like to stay here again next time I visit Hakata!

Just steps from the tram stop—perfect as a base for exploring the city! Toyama Castle is also nearby, making it ideal for an evening stroll. Don’t miss the breakfast—highly recommended! The local Toyama ingredients and dishes are delicious. You might end up eating too much.

I stayed here after enjoying Disney late into the night with my grandchild. Being able to stretch out and soak in the bathtub was truly appreciated—it helped me recover from the day’s fatigue. The foot massage also relieved tiredness and swelling in my legs. If you’re simply looking for a place to sleep, it’s more than sufficient. In the morning, there was hot coffee available at the welcome drink area, which was perfect for me since I have a daily coffee habit. I’d love to stay again.

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

It was a calm Hotel, and all the staff were very friendly. Breakfast had a good selection and was delicious. The bathroom took some time to drain, perhaps because we were on the 9th floor, but it was well cleaned and comfortable to use.

This was my first stay here. I had no idea there was such a wonderful Onsen Ryokan less than an hour from home. The service was excellent, and we truly enjoyed the delicious meals. In particular, the steamed dish with spiny lobster, abalone, and beef was outstanding. The bath in the Room was also wonderful, and I also used the day-use Onsen. After dinner, we relaxed in the Room watching Netflix and YouTube, and the late-night snack was delicious as well. If I had to mention one request, it would be that breakfast starts a little late. As I’ve gotten older I wake up early, so I’d appreciate it if breakfast could start sometime after 7:00 a.m. That said... what disappointed me happened after breakfast. My one real hobby is watching Major League Baseball. These days, the only TV program I watch is MLB on BS channels. Since check-out is at 11:00 a.m., I thought I’d be able to relax at the Ryokan and enjoy baseball until then, so I didn’t record it at home before coming. However... when I tried to watch on the big screen by pressing the BS button, there was no BS broadcast available. I was honestly surprised—I assumed BS channels would be standard at any Ryokan (that assumption is on me). I don’t mind if Netflix isn’t available; but at minimum, I would like BS channels to be accessible. So overall it would have been perfect except for this point, but for Facility/equipment and overall satisfaction I rated it 4 stars.

There are supermarkets and convenience stores nearby, but the area is not crowded and there is no noise. It feels like it is located in a pleasant, livable town. The Room was clean and very comfortable, and I wanted to stay again right away. I left something behind in the Room and contacted them, and they responded kindly. The staff were all wonderful.