전국 × 고객 서비스 평가가 높은 호텔·료칸 - 93페이지

I stayed here to relax and unwind on my own. From the exterior alone it was exactly my style, and the moment I stepped inside, I was greeted by the wonderful scent of wood—perfect. Although it’s surrounded by nature, there are shops nearby, so I felt safe and comfortable even traveling solo. The room was spotless and very comfortable. Thank you for your kind and attentive communication by email. I’ll be back.

The building is probably old, but the Room seemed to have been renovated and was very clean and comfortable, including the unit bath and toilet. There were also two single sofas, making it a relaxing space. Breakfast was delicious, just as other Reviews said.

The property had a traditional Japanese style and was perfect for us as an elderly couple. From the attendants’ hospitality to the young proprietress seeing us off at check-out, and even driving us to the station, the service was impeccable. Above all, the meals were delicious and more than plentiful. If we have another chance to visit Atami, we would love to stay here again.

In my previous Review, I wrote, “The bath is so spacious—I wish I’d brought bath salts,” and this time bath salts had been added to the amenities, which made it incredibly relaxing (lol). When I made the Reservation, I hadn’t really noticed, but the Plan included a free-flow service during afternoon café time, which was quietly very helpful. After sightseeing, we came back to the Hotel tired from walking and were able to enjoy tea for about an hour before heading out for dinner—such a nice refresh for a mother-and-daughter trip. The breakfast buffet had a wide selection, including Hiroshima specialties like conger eel rice, seafood teppanyaki, and even roast beef—very satisfying. All of the restaurant staff were friendly; if you stay here, getting breakfast included and skipping lunch might be the way to go (lol).

Our family of four stayed on the concierge floor, split between two Rooms. The location was extremely convenient, right above the station. The Rooms were spotless and very comfortable, with wonderful views, and we also felt at ease thanks to the warm hospitality of all the staff. We also enjoyed the lounge services. I would recommend this Accommodation to friends and would love to stay again.

The location is right in front of the station and easy to find, and the Room was spacious and relaxing. The amenities were high quality, and everything was very comfortable. Free drinks and snacks in the lobby were available for guests to enjoy freely, which felt generous rather than stingy—much appreciated. All the staff were full of hospitality. A highly recommended Accommodation.

What I was most satisfied with this time was, of course, the Onsen. The water had a strong sulfur scent—exactly what you’d expect from Manza Onsen. The scenic open-air bath with its incredible views felt amazing, and I ended up going in five times during my stay. I’ve always loved Manza Onsen, and this visit reminded me just how great the water is here. Meals were buffet-style, with roast beef as the highlight. It wasn’t especially luxurious, but considering the Accommodation Fee overall, both the selection and taste were more than satisfying. The all-inclusive plan was also a big plus. Drinks are unlimited, and you can enjoy snacks and ice cream as well. There’s table tennis and other activity corners in the building; on this day, the activity was calligraphy. It was nice to have things to do besides the Onsen, and I could truly relax. The staff were polite and attentive, and the facilities were kept very clean, so I felt comfortable throughout my stay. The Room had both air conditioning and a fan. The refrigerator is empty so you can use it freely. There are vending machines in the building as well, and I appreciated that they also offer a late-night snack service. I stayed in late September, but because of the high elevation it gets quite cold in the mornings and at night. If you’re visiting from now on, bringing an extra layer to throw on will help you feel prepared. If the weather is good, you can also enjoy a beautiful starry sky at night. Rather than coming for luxury dining, I’d recommend this Accommodation for anyone who wants to take their time enjoying Manza’s distinctive sulfur springs, spectacular open-air baths with views, and an all-inclusive stay. Manza’s hot spring water really is outstanding—I’d love to come back again just for the Onsen.

This was my first time staying at an all-inclusive Accommodation, and I was able to enjoy the meals without any worries. There was an excellent selection of sake, and I enjoyed tasting a little of each with my meals and in the lounge. The staff were friendly and attentive, and I also appreciated being able to enjoy small conversations with them. The Room was spacious, clean, and well stocked with amenities, so I had a comfortable stay from arrival to departure. The only disappointment was that the weather wasn’t great, so I couldn’t do the stargazing I had been looking forward to. It gives me something to look forward to on my next visit.

All the staff were friendly and welcoming with great smiles. The Room was spacious, the view was wonderful, and we were able to relax. Thank you for celebrating my birthday as well. It was a very nice idea. The breakfast buffet had a wide variety of options, was delicious, and we were very satisfied. We’re truly glad we chose such a great Hotel. Thank you very much.

We stayed with our 18-month-old daughter and two adults. As an official hotel, they offered excellent service: we could leave our luggage at the Welcome Center at Maihama Station and have it delivered directly to our room, and when checking our bags we were able to request that the beds be moved to the side and fitted with a bed guard for our child. The bathroom was spacious and had a separate washing area, which was also very helpful when traveling with a child. We had a very comfortable stay. The breakfast buffet had a wide variety of options and we were very satisfied. The value for money was outstanding, so we would love to stay again.

There is an Onsen with an open-air bath on the top floor of a high-rise building right next to Oita Station, offering a panoramic view of the city. Breakfast was delicious, and the buffet with a boxed set allowed me to choose my portion size while enjoying locally sourced ingredients and regional dishes. The Room size was average, but it was clean and well maintained. This time I traveled solo, but next time I’d like to come with my family.

Thank you very much for upgrading our room during our recent stay. We also sincerely appreciate that you allowed us to extend our stay despite being fully booked. I was truly in trouble when an unexpected remote meeting came up in an unfamiliar place, but thanks to your help I was able to attend the meeting without any issues and felt relieved. All of the breakfast dishes were delicious, and the buffet offers a wide variety, making it one of the highlights of staying here. Thank you for taking such good care of us.

This was my first stay, and I was very satisfied with this friendly Hotel. It is a wonderful Hotel where I would definitely like to stay again next time. I was happy with everything—service, the Room, the view, the atmosphere, and access—but above all, the breakfast was delicious across the board and left me completely full from the morning. They also helped arrange a surprise for my partner’s birthday, which truly moved us. We look forward to staying again next time.

I chose this Accommodation because I was looking for one with an open-air bath in the Room. Before check-in, I was able to use three baths; the red hot spring was wonderful, and the views were amazing. After dinner, I used the open-air bath in my Room, and in the morning I bathed on the 6th floor and even got to see the sunrise—it was fantastic. The Room was spacious, clean, stylish yet relaxing. It was a lovely Accommodation that I’d definitely like to visit again.

One area for improvement: the 3:00 PM check-in needs better handling. There was a very long line, and it took about 30 minutes to check in. I understand that many guests were staying during the holiday period, but it would have been appropriate to offer those waiting at least a brief comment such as “Thank you for your patience.” That said, what’s impressive about this Hotel is how it turns that negative start into a positive experience by the end. The Room was clean, and the amenities were well stocked. The bed was made beautifully, and I slept very well. Above all, it was quiet, which I really appreciated. The Room was also spacious, and you can clearly see the effort to make effective use of the available space. The breakfast deserves special mention: there was a wide variety of options, and everything was truly delicious. With its excellent location just steps from the station, I’d be happy to stay again—even if it means lining up next time. It could easily become my go-to Accommodation when staying in Sendai.

I’ve visited Kurashiki for sightseeing about three times, but this was my first stay at Royal Park. It’s close to Kurashiki Station, and the area around the station has Tenmaya Department Store, other shopping malls, and an outlet park, so you can buy souvenirs and enjoy plenty of restaurants for both lunch and dinner. Also, Shirakabe Street, the Bikan Historical Quarter, and the Ohara Museum of Art are all nearby, so I was able to take my time exploring on foot. The Hotel breakfast offers a wide variety of Japanese and Western dishes and was very delicious. This is a great-value Hotel. There are still many places in Kurashiki I haven’t visited yet, so I plan to avoid the hot summer season and stay here again.

I was looking for an Accommodation to stay at an Onsen during Silver Week while touring by motorcycle, and chose this Hotel because it had such high Review ratings. It turned out to be the perfect choice—I’m truly glad I stayed here. The Room was spacious, spotless, and had a great view with an amazing open feel. Even the water in the Room tasted great. The Onsen after relaxing in the Room was wonderful—especially the open-air bath. The hot bath temperature was so comfortable I could have stayed in forever. I was also surprised by how large the indoor bath was, almost like a pool. The washing area was clean as well. The buffet meals offered a wide variety of dishes with well-balanced flavors, and I could enjoy both breakfast and dinner at a relaxed pace in a quiet atmosphere. The domestic beef teppan-yaki for dinner was tender with just the right amount of fat—refined and delicious—and really showed how high-quality the dining is. While many Hotels these days have lots of foreign staff at the front desk, that wasn’t the case here, and I found the service very pleasant. With excellent Onsen, food, and well-equipped Facilities throughout the building, this is an Accommodation I would recommend to many people.

Although we stayed for only one night, it was a very comfortable Accommodation. The room was thoroughly cleaned, and in addition to the amenities, there was a good selection of tea and mineral water provided, which made our stay very pleasant. (Filling up water at the washbasin can take away from the travel mood a bit.) When we visit Hakodate Yunokawa Onsen again, we would love to stay here again.

We stayed here to celebrate a birthday trip. They delivered an externally ordered cake from their partner Kazeka to our Room exactly as requested, and everything—the Room, the open-air bath, the meals, and the hospitality of the staff—was truly wonderful. It was a very satisfying stay, and we would love to visit again if we have the chance. Thank you very much.

We stayed at Sanraku to celebrate my husband’s and my 70th birthday anniversary as a couple. First, we were comforted by the attendants’ lovely smiles. At mealtime, we were deeply moved to find a wonderful hand-drawn plate by the manager displayed on our table. We also heard that the menu card was hand-drawn by the manager as well. They even prepared a purple celebratory vest for our 70th birthday celebration and took commemorative photos for us. In the bath area, we were surprised by the wide variety of shampoo, conditioner, and body wash available. In the changing room, there was also an assortment of high-end skincare products, which my daughter was able to use. It was a truly attentive Hotel in every way. My daughter and I are already talking about staying at Sanraku again. Thank you very much.