全國 × 接待・服務評價高的飯店·日式旅館 - 4頁面

We stayed here for a family trip to celebrate a 60th birthday. The Room called “En” had wonderful views and beautiful furnishings, allowing us to forget everyday life and fully enjoy the relaxed pace of Amami. Above all, every meal was delicious, and we could really feel the care put into using local ingredients and pesticide-free produce—it was outstanding.

The property itself was spotless and wonderful, but what left the strongest impression was the hospitality of the entire staff. They noticed that we had purchased wine during our stay and brought wine glasses to our room before we even had to ask. Also, although I made a last-minute request right before arrival for birthday decorations (not expecting much), they prepared something far more beautiful than I imagined in such a short time. In addition, due to an error at the time of booking, our child was not included in the number of guests. At check-in, they immediately confirmed it on the spot and arranged everything with a smile—without showing any displeasure at all. Not only in these bigger moments, but also in many small interactions throughout our stay, it was clear that each staff member genuinely thought about what would make guests happy and acted accordingly. I felt this same attitude from everyone we interacted with—not just one particular person—so rather than individual customer service skills, it seems that hospitality is truly embedded in the property’s culture and training. Of course the facilities were excellent, but the number one reason we want to come back is because of the service from all of your staff. It became a wonderful family memory. Thank you very much.

We set off before noon, almost as if defying Typhoon No. 25.\nWe arrived in heavy rain.\nThe welcome drink was delicious!\nThe open-air bath was wonderful as well.\nNot only was the meal excellent, but the anniversary cake was especially delicious!\nThe proprietress and all the staff were very friendly—it was a truly lovely night.\nThank you very much.\nIf we have the chance, we would definitely like to visit again!

During the Obon holidays, my daughter and her husband came back home with our grandchild, and we stayed here. It’s a Hotel specialized for children, and our grandchild was absolutely delighted. With the all-inclusive plan, we fully enjoyed both alcoholic and soft drinks. The meals were buffet-style, which made my daughters very happy as well. We also enjoyed the late-night snacks. We stayed in Room “Casual 10,” and since there are only two Rooms on the 8th floor, it was very spacious and cute. Everyone loved it—our grandchild especially—and kept saying how wonderful it was! The baths were also great; we were able to use both a private bath and the large public bath. Everyone was extremely satisfied. Thank you very much.

I was so happy to stay here again after a while, and I had a wonderful time. As always, I truly appreciated the friendly, warm hospitality of the staff. This time we were also treated to a beautiful view of Mt. Fuji, which left me feeling refreshed both physically and mentally! In addition, SCAPES’ original skincare products are excellent—I used the serum and toner thoroughly after my bath and my skin felt beautifully radiant. I can’t wait to come back again soon.

The antique-style room, the open-air bath, and the in-room dining were all truly wonderful! The service was very pleasant, and I’d love to come back for a discreet getaway with my partner. I ended up using the open-air bath about five times in one day (haha). Absolutely amazing!

It was a wonderful Room with exceptional hospitality. The Room felt very clean, and when the morning sun shines through the turquoise-blue curtains, it creates a dreamy atmosphere. The interior is based on white tones and has great taste. Small items and amenities such as mugs and towels were stylish, and the space—with a coffee maker, toaster, and sofa—was beautifully designed. The complimentary snacks they had prepared were also a thoughtful touch. We booked the breakfast plan, and the ingredients included items from a local bakery, plus high-quality eggs and bacon. There are stylish cafés just a few minutes’ walk away, so it seems you could also enjoy lunch or dinner there. The location is excellent—you can walk straight from the Room to the beach, which is very convenient. They also provide beach sandals, floats, and bodyboards, so as long as you bring your swimsuit you’re all set for activities. A nearby convenience store sells goggles and fishing gear too, so it feels like you could come with almost nothing. After getting out of the ocean, you can go straight to the jacuzzi or the Goemon-style bath (cauldron bath), which was another great convenience. We rented the BBQ equipment; the stylish grill was easy to use, and even though it’s outdoors under a roofed area, it was more comfortable than expected. The bed linens—including sheets and duvet—were clean with crisp freshness, and the mattress was fluffy; we slept very comfortably. The staff provided polite service with quick and efficient responses. Above all else, the view from the Room is outstanding. The color of the sea is beautiful. It was only a one-night stay in this Accommodation, but we regretted not staying two nights—it was that satisfying. I’d love to recommend it to everyone… though part of me wants to keep it secret. To all staff members: thank you for such a wonderful time.

It was such a wonderful stay that five stars aren’t enough. Of course, the room, hot spring baths, and meals were excellent, but what stood out most this time was the heartfelt hospitality from everyone on staff, especially our butler. From the reservation stage onward, we felt your thoughtful attention to detail, and we were able to relax and enjoy every moment during our meals as well. Thanks to you, it became an unforgettable final trip for just the two of us as a couple. We were truly happy. Thank you so much. We already want to come back again (haha).

Everyone at the Ryokan was very attentive and provided excellent service, so I felt completely at ease during my stay. The meals were also kaiseki cuisine, and both dinner and breakfast were filling—I was very satisfied. The indoor bath also had a wonderful atmosphere and was great. I would love to visit again. Thank you very much.

I stayed here once and loved it so much that I booked again right away. This was my second stay, and it was just as satisfying as I expected. The meals—both the inn’s signature dish (beef grilled on a hot stone) and seasonal items—were excellent in both quality and portion size. The hot spring has a faint sulfur scent that really highlights how good the water is. Our family’s favorite is the beer service time in the lobby. Having a refreshing drink before dinner after a bath is the best. It’s a much-appreciated service in these times of rising prices. I hope you’ll keep offering it for my next stay!

As a reward for my eldest daughter’s junior high school entrance exams, I stayed with a mom friend and our children—five females in total. The view from the Accommodation was amazing, both the ocean during the day and the illuminated scenery at night—so open and refreshing. There were generous amounts of welcome snacks, mineral water, alcohol, and amenities provided—it was truly impressive!! The pool was a perfectly sufficient size for what felt like a private pool, and the kids had a great time. We stayed for 2 nights and 3 days, but we left wishing we could have enjoyed it even more—it was hard to say goodbye. The staff who assisted us were incredibly quick to respond; it really surprised me. Thank you very much. It was a bit of a splurge for our family, but if we have another chance, we would love to stay again.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

The staff’s hospitality was outstanding. The meals offered a wide variety of ingredients, and everything was delicious—we were completely satisfied. The location was also excellent.

We stayed at Zuigetsu, a small inn we had long known for its excellent reviews. After stopping by the Yugawara Museum of Art nearby, we struggled up the steep hill to reach the inn, but the warm hospitality more than made up for it and left us truly relaxed. The hot spring and overall setting were flawless, but what stood out most was the exceptional quality of the cuisine. We could really feel the chef’s superb knife skills and precision in every dish. The “Hyoga-mai” rice was the best we’ve ever had—we even asked for seconds. We were genuinely impressed to find such a high-quality inn still exists. Next time, we plan to come straight by taxi. Thank you very much.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

In Uchiko, Ehime Prefecture. After driving from Kochi, we arrived at the hotel; as soon as we pulled up, a staff member came right out and guided us. After an exceptionally smooth check-in, we didn’t add any sightseeing at all—we spent our time simply enjoying the hot springs, the special guest room, and reading. As it was a weekday right after Silver Week, there were hardly any overnight guests or day-use bath visitors, and we were able to savor the luxury of feeling as if the entire property belonged to just the two of us. Above all, dinner far exceeded our expectations. My wife was deeply moved by how delicious everything was—so much so that after the meal she even asked both the chef and sommelier to sign our menu. Not only was each dish outstanding in itself; its elegance on refined tableware conveyed a sense of care and intention in every plate. By candlelight at our table, we were able to take our time and fully enjoy both the food and drinks at our own pace. The in-room hot spring bath was also memorable—especially the haiku placed alongside it, which added a quiet resonance to our time in the water. Personally, I felt this inn’s appeal lies not in extravagance but in being able to truly enjoy “the luxury of doing nothing.” Visiting on a weekday allowed us to appreciate that value even more deeply.

We stayed at the COTTAGE for a Multiple Night Stay as a couple. We live in Fukuoka and were looking for an Accommodation nearby where we could relax, so we chose this place because it was easy and stress-free to get to and from. The price is not cheap, but it was a truly special, out-of-the-ordinary experience even within Fukuoka, and we had an extremely satisfying stay. The food was delicious, with a bit of an outdoor feel as well, and since there were no other people around, we could enjoy ourselves without worrying about anyone else. The staff were also very kind. We would definitely like to stay again for an anniversary or other special occasion.

We stayed at “Iroukan” during the Obon holidays. Since we were traveling with our dog, we chose Iroukan based on Reviews while searching for a pet-friendly Accommodation. The hospitality exceeded our expectations—the warmth and smiles from every staff member were truly wonderful. Of course, the food was just as highly rated: incredibly delicious and very generous in portion size. From the moment we arrived at the Accommodation’s parking lot, the staff’s kindness and attentiveness stood out—helping with our luggage, welcoming us at the entrance, and even greeting us with a charmingly retro Showa-era style that surprised us in the best way. Everyone clearly loves dogs, and our dog also seemed completely at ease throughout our three-day stay. The Onsen was also fantastic, with free-flowing natural hot spring water and both indoor and open-air baths to enjoy. It’s hard to sum up in just a few words how memorable the service was—and even the head chef’s unique personality gave us a good laugh. The building has an old-fashioned feel that reflects its history, but it’s exactly what you’d hope for in a classic Ryokan—an excellent place where you can truly relax. There is so much more I’d love to share, but if you’re going to Izu, please stay at Iroukan at least once. It’s absolutely worth experiencing. If we have another chance, this is definitely an Accommodation we would love to stay at again.

As our daughter reached the age for her Coming-of-Age celebration, we stayed here as a family of four to mark the occasion. From the very beginning, we were impressed by the warm welcome and being served matcha tea and sweets. Although it’s close to Dogo Onsen, the property offers a beautiful, spacious, and tranquil atmosphere—truly a luxurious annex just as described. There are famous paintings and exquisite Lladró ornaments throughout, making every moment feel blissful! The Onsen was wonderful as well! We would love to visit again on another special occasion.

I stayed here for a concert trip this time. Because of the concert end time and traffic, I didn’t arrive until 9:00 PM, and I ended up getting to dinner very late, but you welcomed me with a smile and I had a wonderful time. Breakfast was also delicious, and since I had some time before checkout, I was able to take a walk in Kenrokuen Garden across the street. The location is excellent, and above all, every staff member was smiling and seemed genuinely happy—I would definitely like to stay here again the next time I visit Kanazawa. Thank you as well for your thoughtful thank-you email.