ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 4หน้า

We chose this Onsen Accommodation because it had the highest Review rating among Onsen Accommodations within a three-hour drive from our home in Yokohama. When I parked my car in the wooded parking area, the owner appeared out of nowhere and said, “You shouldn’t come in such a nice car—you might scratch it.” His playful comment made us laugh. As with any place, visiting an Accommodation for the first time can be nerve-racking, so we truly appreciated how you put my husband and me at ease the moment we arrived. After stepping inside, we were further comforted by the warm welcome from the proprietress—it was genuinely moving. The flowers placed throughout, the beautifully maintained garden, and even the sound of birdsong were all wonderful. Above all, the food was outstanding. Both dinner and breakfast featured many ingredients harvested at home—everything was fresh, and we could really enjoy the natural flavors. The dashi was also thoughtfully tailored to each dish, and we could feel how much care went into every detail. The bath was spacious as well, with excellent water. This is an Accommodation I sincerely want to return to. Thank you very much to everyone on staff.

The Room, the meals, and the staff—everything was simply wonderful. The open-air bath with free-flowing natural hot spring water was amazing. Dinner was delicious, and breakfast while looking out at the ocean from our Room was lovely. Since it’s all-inclusive, we were able to relax in our Room and take it easy while ordering room service. Above all, we were most impressed by the attentive service from the staff. We would definitely love to visit again.

We visited to enjoy Kasumi crab. The tagged crab was larger and fresher than we expected, and both the quality and quantity were excellent. The staff were cheerful and very pleasant, and they explained Kasumi crab in detail, so we had a comfortable stay. We would love to visit again if we have the chance.

My first time on the Oga Peninsula. I was lucky to find such a wonderful Accommodation, and it made my summer memories even more special. I was completely satisfied with everything—the Room, the view, the meals, and the Onsen—but the quality of the Onsen water was especially outstanding. My partner tends to get facial redness from inflammation, and in summer it gets worse, possibly due to UV exposure. After soaking in the Onsen, the redness eased significantly, which made them very happy—they kept using the bath in our Room and even soaked their face repeatedly. If I could add just one request: my partner loves ice cream and tends to prefer Accommodations that offer it as a way to cool down after an Onsen bath. We would have been happy if there had been a small selection of ice cream available in the lounge. Next time, I’d like to visit in a different season.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

We stayed at the Hotel during a trip to Okinawa that coincided with a wedding, as my husband also used it to play golf with his family. Since I don’t play golf, I spent time sightseeing nearby instead. Because of that, my husband and I checked in separately, but when I left my luggage before check-in, the staff seemed to remember me and welcomed me back with “Welcome home,” then kindly escorted me all the way to our Room. On departure, they even surprised us by attaching a tag with a handwritten message to our luggage. Not only the front desk team, but everyone at the pool, restaurants, and bar provided warm service full of hospitality—I was impressed throughout our stay. The Room was very clean, the location was great, and it felt truly comfortable. In addition to L’OCCITANE amenities, we also appreciated the original amenity pouch and tumbler—such thoughtful touches. The breakfast buffet offered a wide variety of options, and everything was delicious. Even though I don’t play golf myself, I would love to visit this Hotel again for its beautiful ocean views and outstanding hospitality.

From July 20, we stayed for two nights again. We traveled by train with two dogs. We’ve gotten completely used to it now, and that’s all thanks to the warmth and kindness of everyone at the Ryokan. I couldn’t make it without the Shuttle Service from the station. Thank you, as always, for your wonderful Shuttle Service. The meals reflected the season, and each dish was thoughtfully prepared and delicious. I rated the bath 4 stars because the stairs to and from the bath, and the airflow around that area, felt a bit uncomfortable for this time of year. The bath temperature was perfect for me. Thank you so much to all the staff for your kindness. We’ll be back again.

As the property is relatively new, the building, Facility, and amenities were all new and spotless. The appliances were thoughtfully selected too—I liked them so much I wanted to use them at home, and I even bought some after returning. Since it is set a little back from the road, we were able to spend our time in peace and quiet. We also encountered wild rabbits and deer, which made it feel like a true getaway. Despite the typhoon’s impact, we still enjoyed a barbecue! Our dog seemed to have a great time as well. We would love to stay again.

Thank you very much for your warm hospitality. Thanks to the proprietress’s thoughtful care, we were able to forget our daily routine and enjoy a wonderfully relaxing time. Both the cuisine and the Onsen were excellent, and we felt refreshed in both body and mind. Above all, your heartfelt hospitality left a lasting impression on us. My wife also gained renewed strength to focus on her medical treatment. We would love to visit again in a different season. Wishing you all good health and continued prosperity for the Ryokan. Thank you again for everything.

My friend and I stayed for 2 nights and 3 days. With the various activities and private baths, we had so much fun we lost track of time! Meals were buffet-style, and everything was delicious. They even prepared a mini cake for my friend’s birthday surprise, which made it a wonderful memory. I also appreciated that the special one-plate-per-person menu was different on the first and second days. Overall, there were many families among the guests. There were lots of games and activities for young children, and we often saw staff casually chatting with them. Even in the dining area and at the Onsen, everything was thoughtfully arranged for guests with children—so it made perfect sense that so many families choose this place. The staff were kind and friendly, and their warm service truly impressed me. I’d love to stay again!

We’re repeat guests for the cats, delicious food, and the cozy comfort of having everything you need right in the Room. This time my husband came with us too. The kids were thrilled with the maisonette and the open-air bath. We also love the skincare amenities such as lotion—they’re from a brand we like. We were so happy to finally spend time with the cats again. Since this was our first summer stay, we were told, “You might find stag beetles on the balcony,” and there were so many (surprisingly)! We took some home and are taking good care of them. Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband really enjoyed how delicious everything was. For breakfast we chose Japanese this time; the clay-pot rice selected by a rice meister was outstanding. Our child asked for seconds again and again. Everything was perfect except that the children’s pajamas we borrowed felt smaller than expected for their size. Thank you as always for your warm welcome—it made for an amazing start to our summer vacation. We’d love to come back again.

I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

We traveled with my elderly mother-in-law, and as on our previous stay, everything—such as preparing chairs—was arranged with extra care, allowing us to spend a very comfortable time. The meals were consistently excellent as well. Since we stay around the same time every year, we would appreciate it if you could consider adding a bit more variety to items such as the hassun. To all the staff, thank you very much for your help and thoughtful attention.

Because it is located in a residential area, the view is, frankly speaking, not much to write home about... However, the courtyard and Facilities were exceptionally well appointed, and we were very satisfied. We only had breakfast, but starting the day with a seafood rice bowl was a real treat... it was exquisite. The staff’s service was truly pleasant! It was our first time here, but this Hotel made us fall in love with Kanazawa. We will definitely stay again next time.

This was my third stay. It was my first time in the “Haruka” cottage, and it was just as comfortable as always. On the day we arrived, we took a walk along the river from the back garden door to Sakuta Beach. It took about 10 minutes to get there. Our senior dog needed to be carried part of the way, but was thrilled once we reached the beach. The Room was clean and comfortable, and the Facility and overall setup reflected wonderful hospitality. The staff were also very kind, making each visit a lovely memory. Thank you very much.

I chose this Hotel again because I wanted to celebrate a birthday and had stayed here before. The phone service was excellent, and thanks to the female staff member who helped us that day, as well as all the other staff, it became a wonderful birthday. Thank you very much. The Room was clean, and the private family bath was amazing! Since it was a weekday, there weren’t many guests, so we were able to enjoy our meal in a very calm atmosphere. My partner loves steak and was thrilled, and everything—from the crab and steak to the other dishes—was delicious! The drinks made by one of the male staff members were also very tasty. With such outstanding hospitality in every way, we had a wonderful day. We will definitely stay again.

Thank you very much for the Shuttle Service from the airport. I’m not familiar with the area and can’t drive, so it was a huge help. The Room had a calm, relaxing atmosphere, and the large sofa made it easy to unwind while enjoying the view. The meals were beautifully presented on lovely tableware, and they were served in perfect timing to match our pace—thank you so much. As expected of Otsuka Pharmaceutical, the hospitality was truly outstanding. I personally love Oronamin C and Fibe-Mini, so I was delighted by the complimentary drinks in the refrigerator. The Otsuka Pharmaceutical toner and serum provided in the bath felt wonderful to use, and I’m considering purchasing them. This is a truly wonderful Accommodation that I would love to visit again.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

Traveling solo as a woman, I wanted an Accommodation where I could spend time quietly and enjoy delicious meals, so I stayed here this time—and it was absolutely the right choice. Each dish was prepared with such care, and I ate in amazement at how delicious everything was. The tuna eaten with egg-yolk soy sauce and the gently sweet Glacier Rice were especially memorable; every dish stayed with me, and whenever I think back, I find myself wanting to eat them again. The proprietress was also very kind, and thanks to her thoughtful attention to detail, I was able to relax in comfort and feel completely at ease during my quiet stay. The Room has large windows, and the view of lush greenery is truly soothing. It rained throughout my stay so the weather wasn’t on my side, but the slightly dim atmosphere of the Room felt calm in its own way. Sitting by a slightly open window, listening to the rain while looking outside felt like it brought my mind back into balance. As this Accommodation hosts only five groups per day, the atmosphere inside was very peaceful. The weather made it especially quiet this time, but I really appreciated being able to enjoy the Onsen and time in my Room without worrying about others around me. With a typhoon and earthquakes occurring close together there were moments that made me uneasy, but both the proprietress and the chef checked on me with such genuine care that I could stay relaxed until the very end. The food, the Room, and everyone’s character were all wonderful—this was a warm Accommodation where even a solo traveler can truly unwind. They showed such kindness right up until departure; it became an unforgettable trip. I’m so glad I decided to go. I would love to visit again.