全國 × 接待・服務評價高的飯店·日式旅館 - 321頁面

We really enjoyed the many great services, such as a welcome cake, all-you-can-eat ice cream, and evening cocktail service—wonderful not only for children but also for women. The pillow height was just right, so I slept very well. Thank you very much for taking care of us during our stay.

The bedding was comfortable, and I slept very well. Compared to my previous stay, check-in was smoother, and I felt the process had become more digital. Breakfast was a bit crowded, so I decided not to have it.

A perfectly standard Room with no issues. Personally, I was a bit disappointed there was only one pillow, but it’s a business hotel so that’s understandable. With breakfast included at this price and a great location, it worked very well for my needs on this trip.

Convenient access from Shinsaibashi, and the Hotel lobby is spacious. I checked in at night, and it was reassuring to have staff at the front desk. The amenities are well stocked, including skincare items. There is no complimentary mineral water in the Room, but there is a water dispenser at the front desk—don’t forget to bring your own bottle. Breakfast offers rice, bread, and pancakes, with a solid variety of dishes. The Room has a reasonably sized bathroom as well, and overall it felt like a very good value Hotel.

Although it was booked at short notice, the semi-double bed was spacious and comfortable for relaxing. Due to the Room layout, the TV is very close to the desk, so it is not suitable for working at the desk while watching TV. I would like to stay again if I have the opportunity.

Unfortunately, due to cloudy and rainy weather, we couldn’t see the starry sky, but we’re already thinking about when to come back for another try. There was a warm, homey atmosphere among guests as well—people asked questions and helped each other out. The drink corner was a great idea, but even after trying many times, no ice came out, and there were a few things that were unclear. An elderly guest seemed troubled because the coffee wouldn’t stop dispensing. I think it would be helpful to post easy-to-understand instructions. At mealtimes, the staff serving us were all foreigners, but they were very polite. Their Japanese was quite limited at times so we didn’t always understand what they said, but we could generally guess from the context and had no issues. One thing that stood out compared with other hotels I’ve stayed at: since it’s a quiet Hotel I thought this might be normal here, but I was surprised that none of the staff said “good morning” to guests in the morning. When my husband passed by the front desk he greeted them first; they may not have heard him, but they were chatting among themselves and didn’t greet guests even as people walked right in front of them. In contrast, the foreign staff in the restaurant—even with limited Japanese—did say “good morning.” Also, the Onsen was wonderful, but there is no fan in the changing room. Having one would help guests cool down more easily and might reduce crowding there. The large public bath and open-air bath are very comfortable and warm you up well. The green view from the open-air bath—and in the morning, clouds or mist drifting over the mountains—felt truly unique. The meals were a good portion size and showed creativity within their price range. Dinner offered an enjoyable mix of Japanese- and Western-style dishes with plenty of variety. Breakfast was buffet-style with many options including both Western and Japanese items as well as desserts; everyone seemed to be enjoying it. The highland area is beautiful—it feels like it could even become a villa resort area someday. We also visited Relaxia Forest next to the Hotel (apparently used as a movie filming location). It’s a lovely forest where we could enjoy forest bathing too. There don’t seem to be any other Hotels around this area, so we’d like to stay again.

Although my Multiple Night Stay was booked as a non-smoking Room on the first night and a smoking Room on the second, they kindly checked whether a non-smoking Room was available for the second night and changed it to a Multiple Night Stay in the same Room. The staff were very kind, and I had a comfortable stay. When I attend events near the waterfront area, I would like to stay here again.

I hadn’t used it before, but there was a sauna in the large public bath. It’s basically for one person, and the cold plunge isn’t especially well equipped, but I was impressed. I’ve stayed here many times, and from now on it will be a top priority for me. The loaner wellness items were also great! I borrowed a back massage tool and felt refreshed. For meals, I rotated between udon and curry without getting bored. Both were delicious and satisfying.

Although the building is quite old, the reasonable pricing, convenient location, large public bath, and services such as welcome drinks and late-night ochazuke make this a favorite Hotel of mine, and I stay here again and again. Even though I live in the same prefecture, I stay almost every week on my days off as a short getaway. I look forward to staying with you again.

The Onsen was wonderful. We couldn’t finish all the meals. We’d like to stay again.

They offered generous complimentary services: a welcome drink, alcoholic drinks after 8:00 p.m., three pieces of sushi, cup noodles, and morning curry. What I liked most, though the building is old, was how thoroughly everything was cleaned down to the smallest details, making my stay very comfortable. I would like to stay again.

The staff were exceptionally kind and attentive. They answered our questions in a friendly manner, making this Hotel very comfortable to stay at. I would like to stay here again.

Despite the heavy rain and strong winds, you kindly accommodated us even before check-in time. Thank you as well for preparing dinner on short notice. The Wi-Fi signal was weak, so the connection wasn’t very reliable, but we were able to relax in the Onsen. Thank you.

The location is excellent. The Onsen exceeded expectations and could be featured more prominently. The staff’s kimono dressing is flawless. As expected of a long-established Ryokan, the proprietress’s training and guidance are clearly reflected throughout.

A reunion at the historic scenic spot, Yashima. Blessed with good weather, we enjoyed dinner while watching the sunset. The relaxing time spent at Yashimaru and Yashima Temple was delightful, and the visit to Shikoku Mura and Shikoku Mura Café made it a truly memorable reunion.

I stayed here to attend concerts at Suntory Hall on two consecutive days. It was very close and reasonably priced, which was great. The Room was also easy to use, and I’m satisfied. I’d like to stay here again when I come for a concert.

I have used this service several times. From the moment I called to check my reservation, I received very polite and attentive service. Upon arriving at the hotel, I was greeted warmly with a big smile, and even when going out, the staff greeted me cheerfully. Not only did I fall in love with the hotel, but also with Aomori itself. When I was confused about making a payment at the self-checkout mini convenience store provided in the hotel, a staff member quickly came to assist me kindly without making me feel embarrassed—this left a lasting impression on me. I apologize for not being able to evaluate the bath facilities as I didn’t use them. However, one downside was that due to snow blocking the entrance ramp, only stairs were available. This made it difficult for me to carry my luggage alone up to reception; thankfully, my friend helped carry it for me. For this reason alone, I would deduct one star—but everything else was perfect!

They upgraded me from a single to a double. Due to my schedule, I checked out before 10:00. On the way from the Room to the elevator, I passed a housekeeping staff member (a foreigner), but they did not greet me at all. I believe a pleasant greeting is the best way to start the day.

Conveniently located near Kayabacho Station on the Tozai Line, it was easy to find without getting lost. The Room was well-cleaned, and the bathroom and toilet were new and spotless. I would like to use it again next time.

Conveniently located near the station, with Special Rapid Service trains also stopping there. A large supermarket next door meant we didn’t have to worry about dinner. We were also happy that the second-floor bath was spacious enough to stretch out and relax in. Breakfast was delicious, and we ended up eating more than we planned. Guests can also use the coffee machine outside the dining area, which was a nice way to unwind.