Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 321Page Number

The location is excellent. The Onsen exceeded expectations and could be featured more prominently. The staff’s kimono dressing is flawless. As expected of a long-established Ryokan, the proprietress’s training and guidance are clearly reflected throughout.

A reunion at the historic scenic spot, Yashima. Blessed with good weather, we enjoyed dinner while watching the sunset. The relaxing time spent at Yashimaru and Yashima Temple was delightful, and the visit to Shikoku Mura and Shikoku Mura Café made it a truly memorable reunion.

I stayed here to attend concerts at Suntory Hall on two consecutive days. It was very close and reasonably priced, which was great. The Room was also easy to use, and I’m satisfied. I’d like to stay here again when I come for a concert.

I have used this service several times. From the moment I called to check my reservation, I received very polite and attentive service. Upon arriving at the hotel, I was greeted warmly with a big smile, and even when going out, the staff greeted me cheerfully. Not only did I fall in love with the hotel, but also with Aomori itself. When I was confused about making a payment at the self-checkout mini convenience store provided in the hotel, a staff member quickly came to assist me kindly without making me feel embarrassed—this left a lasting impression on me. I apologize for not being able to evaluate the bath facilities as I didn’t use them. However, one downside was that due to snow blocking the entrance ramp, only stairs were available. This made it difficult for me to carry my luggage alone up to reception; thankfully, my friend helped carry it for me. For this reason alone, I would deduct one star—but everything else was perfect!

They upgraded me from a single to a double. Due to my schedule, I checked out before 10:00. On the way from the Room to the elevator, I passed a housekeeping staff member (a foreigner), but they did not greet me at all. I believe a pleasant greeting is the best way to start the day.

Conveniently located near Kayabacho Station on the Tozai Line, it was easy to find without getting lost. The Room was well-cleaned, and the bathroom and toilet were new and spotless. I would like to use it again next time.

We stayed with 4 adults and 2 children. Using a coupon made it very affordable. The hostess (?) gave a rather reserved impression. The Accommodation felt a bit old, and the TV was small. I thought we might be able to enjoy some hot tea, but there was no tea provided. I figured that was understandable given the low price. Breakfast was very satisfying!

Conveniently located near the station, with Special Rapid Service trains also stopping there. A large supermarket next door meant we didn’t have to worry about dinner. We were also happy that the second-floor bath was spacious enough to stretch out and relax in. Breakfast was delicious, and we ended up eating more than we planned. Guests can also use the coffee machine outside the dining area, which was a nice way to unwind.

The parking lot was spacious, which made me feel at ease. Check-in was easy, and the Room felt clean. I stayed for a Multiple Night Stay, and had no particular complaints about the Hotel—I enjoyed a comfortable stay.

This was my second stay. The building is old, but the Room was clean and well maintained. There is a large public bath and even massage chairs, so I think it offers excellent value for money. The breakfast selection isn’t very large, but everything was very tasty. It’s also close to the station, and there’s a convenience store and a fairly large supermarket within walking distance, so it’s suitable even for longer stays. It’s very quiet at night and the area feels safe. All of the staff were very kind. I would love to stay again.

I always stay here when I’m on business in Miyako. The building and Facility are not the newest, but everyone—especially the front desk staff—is always kind and helpful. Breakfast is served individually for each Room, and it’s a well-balanced, healthy meal that is very delicious. I usually choose a Japanese-style Room, and it is always thoroughly cleaned, which is one of the main reasons I stay here. I will continue to use this Accommodation in the future.

I was completely satisfied with this Accommodation. I chose it because they allowed me to check in at 11:00 PM after a festival event, and because the Onsen is available for bathing all night. The thoughtful idea of opening an Onsen facility—normally used for day trips during the daytime—exclusively for overnight guests at night is truly wonderful. By chance it was a “large bath” day (apparently some days have only the smaller bath), and since it was the last night of Obon, I had it all to myself and could enjoy it in luxury. The large bath doesn’t have a sauna, but there is also a lukewarm tub fed directly from the source; alternating between that and the hot bath completely washed away my fatigue from the day. Breakfast the next morning was buffet-style. I didn’t expect much, thinking it might be just rice with raw egg, but I was pleasantly surprised. The rice with raw egg was excellent, and there were also porridge and a wide variety of side dishes, all well seasoned. For dessert there were two kinds of fresh fruit—watermelon and pineapple—both sweet and very satisfying. I would definitely like to stay here again.

I stayed for one night with two meals included for business purposes. The owner is a railway enthusiast, and there are four train cars repurposed into a restaurant where I enjoyed dinner. Since it was a business stay, I honestly didn’t have high expectations for the dinner, but I was pleasantly surprised by the variety of dishes, generous portions, and delicious flavors. Thank you very much! The bathroom also features a rock bath that can accommodate 5 to 6 people, which was very relaxing. I will definitely use this accommodation again when I visit the area for work in the future.

Thank you very much for a wonderful day the other day. Checking in through gardens in full seasonal bloom was a delight, and your bright, courteous service immediately put us at ease. The Room with a front-row view of the Akashi Kaikyo Bridge was spacious and spotless, and everything stood out as exceptional among all the Hotels and Accommodations we have visited so far; we could truly feel the Hotel’s thoughtful hospitality everywhere we looked. We had dinner in Kobe City and only breakfast at the Hotel, but the in-room breakfast was absolutely delicious. We happened to make a Reservation at this Hotel for our trip to Kobe, but thanks to the heartfelt care shown by all of your staff, we were able to spend a day that will remain a cherished memory. We would love to visit again. Thank you very much to everyone on the staff.

We stayed here to celebrate my girlfriend’s birthday. Everything was outstanding—the beautiful Room, the delicious meals, the private bath, and all the Hotel staff. The food in particular was amazing; the course meal made generous use of ingredients from Shimoda, and we could truly savor Shimoda’s richness from start to finish. The Hotel staff were also very kind—helping us with a small mishap in the bath (lol) and explaining each dish clearly. My girlfriend was thrilled, and I’m glad we chose this Hotel. Thank you for taking such great care of us!

We visit Okinawa every year with our friends’ family, and now we can’t imagine staying anywhere other than Sunset Village. What stands out most is the breathtaking view from the hilltop. While you can fully enjoy Chatan’s beautiful scenery, the location is also very convenient—an excellent base for getting to areas on the east coast such as Okinawa City. It’s spacious enough that even two families can stay together comfortably, and we’ve discovered a new pleasure: gathering everyone around the dining table in the Room, not just eating out. The kids love this Room too and are already asking to come back next time. We’d like to adjust our schedule early so we can stay here again next year.

The price was reasonable, and the checkout time was comfortably late. Since it is located in a rural area and it was summer, I was a bit surprised to find a few insects in the bathroom. Other than that, the service was good, and the Room was spacious and comfortable.

I had to go to Shimonoseki on short notice to support my kendo club at a national tournament, and this was the only Hotel I could finally find. The service was solid, and the washing machine was especially helpful. The only issue was that there was a single cigarette butt on the Room floor when I arrived. The nearby izakaya Okamoto was also wonderful. I’d like to stay here again when I visit Shimonoseki.

I booked this Hotel expecting breakfast and a large public bath. There is only one bath, operated on a men/women rotation schedule. For men, the hours are not very convenient: until 18:00 and 22:00–6:00. It also seems the morning bath is not available. Since I arrived late and left early the next morning, I couldn’t use the bath. Breakfast should be considered a complimentary service. Please note it’s not the typical “tray with plates piled high” style. There are Super Hotels on both the north and south sides of Tottori Station, so please be careful which one you book. Although this is an Accommodation near the main station in the prefectural capital, there aren’t any places nearby to have dinner. There are a few bars, but no restaurants for meals, so it’s important to secure food in advance. The staff are very hospitable and made my stay pleasant. There were no issues with the Accommodation itself.

Despite rising Accommodation rates, this place was relatively affordable. I turned on the refrigerator, but nothing I put inside got cold at all. Breakfast was acceptable. I had high hopes for the yakisoba and mapo tofu, but they weren’t to my taste. However, the almond tofu was delicious—I went back for seconds several times.