全國 × 接待・服務評價高的飯店·日式旅館 - 121頁面

I was able to enjoy my stay again this time with no complaints. Some people may have different opinions, but I was personally satisfied.

I stayed at Kurayoshi City Hotel again on June 22. As there was a nearby get-together this time as well, I chose to stay overnight. Since my previous stay was comfortable, I felt confident booking again. The hotel is close to the venue, so getting there was easy and convenient—even after having drinks. The room was kept clean, and I was able to relax in a calm atmosphere. The facilities were sufficient, and I had a comfortable stay without any inconvenience. The staff were also polite and made the experience pleasant. This Hotel is appealing for its great location and comfortable stay environment. When visiting Kurayoshi for a get-together or business trip, I would like to stay here again. Thank you very much.

I stayed here after a touring trip. This Hotel has a calm, refined atmosphere. The location is convenient, and above all, the breakfast venue—formerly a bank—perfectly matches Matsumoto’s history and heritage.

Both the Room and the bath were comfortable, and I had a pleasant stay. However, the entrance is hard to find. In particular, when I tried to enter from the road, I had trouble going up and down while searching for it.

I had to travel to Sapporo on short notice and made a same-day Reservation. I was happy to have a Room with a view of the Hokkaido Government Office. It was conveniently located within walking distance of Sapporo Station and Susukino. The front desk staff were kind and helpful. Thank you very much.

Conveniently located very close to Nagano Station. The mixed rice at breakfast was delicious—I had seconds. There is also an open-air bath, which was very relaxing. Automated check-in and check-out made everything quick and smooth. The staff were friendly and welcoming, making the trip very pleasant. I would like to stay again.

This was my first solo trip to Toyama, and I chose to stay here. To sum it up: absolutely the right choice, and I was completely satisfied with my stay. Although it’s a small Hotel, the service struck a perfect balance—attentive yet not intrusive—and the entire property felt like an art museum, making every walk through the building genuinely exciting. Even during the Obon holiday period, the large public bath was never crowded, and I was able to use it—along with the sauna area (spa)—almost as if it were private, which was wonderful. Dinner is a course meal that takes about two hours, but everything about it—the taste, portion size, and presentation—was outstanding. Breakfast is Japanese-style, and the freshly cooked rice was unbelievably delicious! I wondered if I could eat that much in the morning, but I finished everything on both days of my two-night stay. Both my Room and all common areas were extremely clean. With such a spacious property you might expect to notice dust or spots that need attention here and there, but everything is carefully cleaned and well maintained. There’s also a waterside area that guests don’t enter—perhaps part of the art—and I was truly impressed to see it being cleaned with a net in the morning. The shop inside is unlike what you find at many Hotels; it also sells carefully curated art pieces. When a small child came in holding a toy stick (there are many glass artworks on display), I felt a bit nervous—but at the same time, I sensed kindness in how things are intentionally displayed so anyone can view them up close. There doesn’t seem to be anything like convenience stores within walking distance around this Hotel. Also, since Toyama Station is quite far away, rather than for sightseeing this place feels ideal for someone like me who wants a quiet retreat-style stay at this Hotel. There’s still more I can’t fully put into words here, but I would love to stay again! Thank you very much for taking such great care of me.

This was our second stay with our rescued dog. This time, there was a pool set up in the dog park, and our dog tried swimming for the first time. Surprisingly, they swam well and looked like they were having a great time. Playing in the spacious dog park always makes them look so happy, and we’re really glad we came.\nWe chose the reasonably priced Standard Cottage this time, so we expected some age, but there was a very strong dusty (moldy?) smell, which was a bit of a downside. The place was cleaned properly, but there’s only so much you can do about an older building.\nStill, our dog looked so happy that we’ll probably stay again!

Thank you for a comfortable stay.

I stayed for two days. The Room was very clean, and I was happy to be able to see Matsuyama Castle from the window. Considering the reasonable Accommodation rate, the breakfast was more than sufficient and delicious. It’s a smart, simple Hotel without unnecessary extras, and I’d definitely like to stay here again when I visit Matsuyama. (As I’m very particular about cleanliness, it would be helpful if disposable slippers—like those sold at 100-yen shops—could be purchased at the front desk, since the in-room slippers were not disposable.)

We visited with our 3-month-old baby. As it was our first trip with a child, we were anxious at first, but thanks to the warm hospitality and flexible support, we were able to relax and enjoy our stay. We had made a Reservation for a dinner course at the restaurant, and I was worried that if our baby cried it might disturb other guests. The staff continued to reassure me with thoughtful words, and I was especially impressed by how quickly they arranged to change the latter part of the meal to room service. I’m truly grateful to the kind female staff member who took care of us at dinner! Because of this heartfelt service, we decided to make our next Reservation with a Hyatt property as well. Thank you very much!

It was my first trip to Mito in 20 years, but unfortunately it rained. Still, thanks to staying at this Hotel, I didn’t feel any inconvenience when it came to shopping or dining. At the front desk, there were 2–3 staff members who were quite unfriendly, and three who were very pleasant (a foreign staff member, a male staff member, and a young female staff member). So even if you happen to be helped by someone unfriendly, if another person assists you instead you can still feel well taken care of—so it’s fine. I stayed for two nights. On the first night I had a Room near the elevators on a day with many group guests. Since I’m a light sleeper, even small noises woke me up. When I spoke with the young female receptionist about it, she kindly reassigned me to another Room without any hassle. I really appreciated that. The Room was very spacious and had new facilities. Because it was raining, I spent a lot of time in the Room and found it very comfortable. Complimentary bottled water and tea bags were provided, but there was no coffee—since I like having coffee in my pajamas right after waking up, next time I’ll bring instant coffee myself. Also, there was only one sturdy pair of slippers suitable for going to the large public bath area inside the Hotel; next time I plan to bring disposable slippers as well. There was also an Accommodation guest–exclusive aperitivo at the restaurant. The selection, price, and service were all excellent—I was completely satisfied. Overall I was extremely satisfied and will stay here again next time!

This Hotel was recommended to me by ChatGPT, which understands my preferences and personality, and I was extremely satisfied with the result. Not only were the building and interior design wonderful and stylish, but the staff were also very kind and pleasant. Breakfast was served in such a beautiful space that it took my breath away, and everything was delicious—especially the scones, which were outstanding. As this trip was for my husband’s birthday, we used the anniversary Plan. They prepared non-alcoholic champagne and a very tasty cake, making it a lovely surprise. Neither of us drinks alcohol, but if we had more time, we would have liked to visit the bar as well. Perhaps because it was a weekday in May, there were many foreign visitors both in town and among the guests. Since it rained, being able to borrow the coin laundry facilities and a shoe dryer was incredibly helpful. If I had to mention one thing, it would be helpful if there were guidance on how many minutes are needed for roughly how much laundry. (At 100 yen for 25 minutes, I suspect even one T-shirt might not fully dry...) I initially thought the price was per person but then realized it covered two people as well—which surprised me even more. There’s nowhere else where you can get this level of quality and satisfaction at this price! Thank you for such a wonderful day.

The large public bath and complimentary late-night soba are always a highlight. We were very satisfied! We’ve made another reservation, and we look forward to staying with you again.

I believe it was the first day after the grand opening, and everyone at the Hotel provided wonderfully welcoming service—we are truly grateful. The meals featured plenty of Okayama specialties, and we enjoyed dining throughout. The Room and the large public bath were also clean and refined, making for a delightful stay. We also appreciated the thoughtful touches for our anniversary—it was an excellent Hotel. We would love to visit again!

This is our favorite Accommodation, which we visit as a family about twice a year. The sunset views from the Room and the Onsen are wonderful, and above all, the meals are generous in portion and delicious! Some parts of the Facility show their age, but that also creates a warm, relaxing atmosphere. We highly recommend this Accommodation.

The Onsen was wonderful. It felt so beneficial that I wanted to soak in it again and again. The breakfast buffet was great, especially with curry available. I was happy to find grapes among the fruit, and the local yogurt was delicious. We used the 30th anniversary coupons at the shop and dining area, which felt like a great deal. Thank you very much to the female staff member at reception who kindly helped us use the coupons. I also shared how great everything was with my local relatives.

A very nice hotel. I was simply looking for a place to stay, so I felt a little intimidated when I first saw the building from the outside. The polite gentleman at the front desk immediately made me feel comfortable. Not ostentatiously luxurious, yet quite elegant. Quiet room, fabulous view, good facilities, and a comfortable stay. I would definitely return if I needed accommodation in the area again.

I visited with my wife. Even in the rain, the staff waited for our arrival and came out to greet us with an umbrella. We were truly impressed by their thoughtful and warm hospitality. The meals were excellent, featuring Japanese cuisine made with plenty of fresh seafood from Chiba, as well as generous portions of meat and vegetables. Every dish was carefully prepared and delicious—I ended up eating more than I intended. The semi-open-air Onsen bath attached to our Room was also wonderful, and we were able to relax and enjoy the Onsen at our own pace without worrying about others. The food, Onsen, and service were all outstanding, allowing us to spend a peaceful time together as a couple. We would love to visit again.

From check-in onward, the front desk service was smooth and efficient. Dinner was so plentiful that I kept thinking, “Is there more coming?”—I couldn’t finish it, but that kind of “I can’t eat another bite” feeling is really satisfying. (Breakfast was a standard buffet.) I used the open-air Onsen bath in my Room many times! The view was amazing, and being able to see trains passing by made it feel extra special. The futon was very comfortable, and I slept soundly. Overall, I think this Accommodation is one I’d love to visit again and can confidently recommend.