全國 × 滿意度評價高的飯店·日式旅館 - 135頁面

The reservation was for the main building, but it was incorrect, so it was changed to the annex.

This was my first trip to Kumamoto, and I stayed here. What surprised me most was the front desk staff’s customer service—very polite, calm, and attentive without being pushy. It was on par with high-level Hotels in Tokyo—if anything, it felt even warmer and more comfortable. Specifically: the way they greeted us upon arrival, their thoughtfulness, and service tailored to each guest’s situation. (When we arrived in Kumamoto, it was raining heavily and we gave up sightseeing, so we reached the Hotel a bit early. Even then, they immediately brought us towels and helped us with the check-in process.) They also greeted us with smiles when we went out in the evening and in the morning. Their attentiveness at checkout as well. I truly felt they were professionals. Both the Room and the bath were completely satisfying. I would love to stay here again when I visit Kumamoto. Thank you very much.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

We enjoyed the clean Room, the amazing view, and the meals. We weren’t sure if a Ryokan with an Onsen would be okay with preschool-aged children, but the Room was spacious and we were able to relax at our own pace. We were very satisfied with the food as well—fresh sashimi and crab were excellent! The Onsen water quality is great, but there is no open-air bath in the men’s bath and no sauna in the women’s bath, so we thought it would have been nice if they could alternate by time slot or day so guests could enjoy both. We usually don’t stay at the same Accommodation twice because we like trying different places, but this was a warm, homey Accommodation that made us want to come back. Highly recommended for families with children.

All the staff were very kind. My family of three stayed in the Room “Engetsu,” and it was spacious enough. The bath and dining area were on the same floor, so access was excellent. The bath was fully stocked—not only shampoo, conditioner, and body wash, but also facial cleanser, makeup remover, toner, and lotion—and the water had a wonderfully silky feel. The meals were outstanding as well. We enjoyed a relaxing sea bream feast in our Room. They even included beer as a complimentary service, and we were truly impressed by their thoughtful attention to detail. We had breakfast in the dining area; there was a great variety of side dishes, and everything was delicious too. When I visit Shirahama again, I would definitely like to stay at Akariya again.

The service was arguably the best we have ever experienced. The Facility was, of course, excellent, and the meals were top-class in both quality and portion size. What impressed us even more was how kindly and thoughtfully you advised us regarding the Shuttle Service. Getting to Kirishima Shrine can be inconvenient due to limited transportation, but thanks to everyone at the Accommodation, we were able to visit Kirishima Shrine very comfortably. We would like to express our sincere gratitude once again. Thank you very much.

Perched on a hilltop in a very quiet area of Kirishima, the Room offers distant views of Sakurajima. Surrounded by mountains and tea fields, you can enjoy a peaceful stay away from the crowds. The Room is equipped with a spacious open-air bath that can comfortably fit around five people, a sauna for about three, and a cold plunge pool. Being able to use these Facility amenities as much as you like at any time you prefer truly feels like a luxury. Meals are served in a private dining room, with staff providing prompt service. We thoroughly enjoyed dishes featuring abundant local ingredients from both the mountains and the sea—refined without being overly elaborate, and well suited to Japanese tastes. There is also an extensive selection of Kagoshima shochu (far more than we could even recognize), along with sake, wine, and non-alcoholic options to enjoy freely. The staff were also extremely kind and attentive. If I had to mention one drawback, it was that the bathroom sink is located in the bedroom area of the Room, which felt slightly inconvenient. For those who want to fully enjoy the sauna, Onsen, meals, and location, I highly recommend a Multiple Night Stay. We would love to visit again.

Thanks to the Accommodation’s consideration, we were upgraded to a larger Room. The meals were delicious and we were very satisfied.

A quiet Hotel with a calm atmosphere The friendly staff welcomed us with warm smiles The parking lot was spacious and located behind the Hotel The Room was clean and comfortable There are two laundry machines available There is a microwave in front of the Room, which was very convenient for breakfast

We chose this Hotel after reading the Reviews. There were three of us, all women. The front desk staff were very courteous, and the bed was on the firmer side, which made it very comfortable for me to sleep. The bathtub was large, so we could relax and enjoy it, and the amenities were well stocked. We were especially satisfied that we could choose our preferred shampoo, conditioner, and body soap in front of the reception desk. However, I thought it would have been even better if the sink area lighting could be adjusted to be brighter. Thank you for taking care of us.

All the staff are wonderful, making this an excellent Hotel. The free, spacious parking is also a plus. Breakfast was very satisfying, and starting at 6:00 a.m. is very convenient for early departures. You need to be careful when climbing up and down the Room’s bunk bed, but you can sleep well. Above all, it offers outstanding value for money. I would like to stay again if I have the chance.

Although we were a bit worried since it is the northernmost point, we were very satisfied with the environment and Facility that make effective use of nature. Thank you very much.

We stayed for 3 days and 2 nights. On the second day, our beloved dog suddenly passed away. As a senior dog, we had prepared for the possibility, but it happened so unexpectedly that we had not brought items such as ice packs for bringing him home. The Hotel kindly provided a basket to lay him to rest in, towels, ice packs, and a blanket. We had reserved dinner at the restaurant as well, but thanks to the staff’s thoughtful consideration, they arranged a private room for us. Because there was a thunderstorm, they also drove us to the dining venue by car, allowing us to enjoy one last meal slowly with him by our side. We are truly sorry for any trouble we caused during the busy summer holiday season. Thanks to your support, we were able to return home safely and send him off peacefully. This year’s extreme heat was especially hard on senior dogs, but we are very grateful that he was able to spend his final moments in the cool Nasu Highlands—enjoying his favorite dog run, Onsen time, and delicious meals. This was our first stay here, and I feel it is rare to find a Hotel that can respond so quickly and compassionately in an emergency. We still have two other dogs at home and would love to visit again. Of course, both the meals and the Facility were excellent as well. Thank you very much for all your help during our stay.

I visited hoping to experience a European atmosphere, drawn by Tateshina’s location and the Hotel’s attention to detail that I had read about in advance. On my first trip to Tateshina, I was greeted by a deer as soon as I arrived, and I was thrilled by the rich nature and the refined resort-town feel. The Hotel interior felt so French it was almost surreal, and with so many beautiful paintings like an art museum, I could have spent hours finding a favorite. The Room hand soap was Diptyque, and even the amenities, magazines, and books featured colorful design that kept catching my eye. Local craft beer and soft drinks were included, and I was able to relax in the spacious Room and on the balcony. Dinner and breakfast were delicious, and throughout my stay the staff welcomed me warmly with just the right sense of distance—our conversations were enjoyable, making for a very comfortable time. As others have mentioned, since it’s not easy to visit often, it might be nice if you offered souvenirs for sale that would serve as a keepsake of staying at such a wonderful Hotel. Thank you very much for this wonderful experience.

Although I stayed for only one night, I was completely satisfied with everything. All of the staff were very pleasant, and the Room was clean and comfortable—I immediately wanted to come back and stay again. The dinner and breakfast at the counter were especially outstanding! You can watch the cooking right in front of you, and you can really feel the care that goes into each dish. I’ve already recommended it to my friends.

We had a wonderful time. Thank you very much. If I could suggest improvements: I would be happy if there were a water dispenser. The inside of the microwave was broken. The kitchen stove heat was weak. Other than that, both the kids and adults were very satisfied. The pool was just the right size and we enjoyed it, and the sauna and cold plunge were easy to use. The view was great, and we had a really good time! We would like to visit again!

I stayed with my dog, and everything was truly outstanding! The room was spotless down to every detail and incredibly comfortable. In addition to frying pans, pots, and cutlery, there was an impressive range of thoughtful items—rubber bands, toothpicks, plastic bags, alcohol disinfectant spray (Pasterize), and so much more. I was also thrilled to hear that the drinks and ice cream in the fridge were all-you-can-enjoy (haha). The bath with an ocean view was amazing and left me feeling completely refreshed in both body and mind. Thanks to all the considerate touches, my dog could relax too. I’m grateful for the staff’s warm hospitality.

We stayed with three families and one dog. The place was spotless, the Facilities were well equipped, and we were extremely satisfied! The BBQ, pool, and sauna were all amazing. The high fence meant we didn’t have to worry about the surroundings at all. We’ve stayed at various dog-friendly villas before, but this one is the best.

Thank you very much for taking such great care of us during our three-night stay. It was almost our first time visiting Shodoshima, so we truly appreciated the owner suggesting a sightseeing list in advance—it was wonderful. We were also very grateful that you kindly agreed to provide a Shuttle Service, which helped us a lot. For dinner on three evenings, you arranged Japanese cuisine, Italian food, and sushi, and we enjoyed every single meal!! We also had such a great time chatting with the chefs. Our favorite part each morning was the eggs laid by the chickens. On the third day, when we found an egg and picked it up, it was still warm and made us feel so happy. The chickens were very friendly and adorable; even after returning from sightseeing each day, we would say “We’re home!” and go check on them. We also loved the view of Mt. Goishiyama from the second floor. Going up and down the stairs was another fun part for us since we usually live in a barrier-free apartment building. Lastly, we were deeply moved by the owner’s personality and heartfelt hospitality. We truly feel there is a kind of hospitality that can only be experienced at this type of private rental Accommodation. My husband and I sincerely look forward to visiting again next time!!

We visited with children, and the staff helped carry our luggage, arranged an early time slot for the private bath, and prepared an adorable kids’ meal. They checked in on us in many situations, and it was a warm Accommodation where we truly felt their thoughtful hospitality. The meals were delicious, and we were especially satisfied with the sea bream dishes at both breakfast and dinner.