The Grand Resort Princess Arima

We stayed for one night as a family. Both dinner and the breakfast buffet were very delicious. The Facility felt a bit dated in places, but the Room was well cleaned, and overall we were satisfied. After arriving by car, the Hotel provided a free Shuttle Service to the Onsen town area, which was very helpful and allowed us to enjoy a relaxing walk around. One disappointing point was that when we used the pool, I had confirmed by phone in advance that there would be an air pump, but it was quite old and looked like it had been repaired with duct tape. It ended up leaking air and couldn’t be used, so we inflated our float normally by mouth. The changing room also felt old, and it was disappointing that the floor was soaking wet. Afterward, a female staff member kindly put our swimsuits through the spin dryer for us, which we really appreciated.All of the female staff at reception and at the pool were very kind, making this a wonderful Hotel where we would like to stay again.

The staff were kind, and the Shuttle Service was arranged promptly.It’s a bit far from the station, but the Hotel is on a hill with beautiful views.The Hotel itself feels a little dated, but the Onsen was relaxing, the meals were delicious, and above all, the value for money was excellent—we were very satisfied.It became a wonderful family travel memory. Thank you very much.