APA Hotel 〈Ueno Ekiminami〉住客評價與感想

• 3.20

  Oisi

  發布日期: 2026/3/8

  It is conveniently l...

  It is conveniently located close to the station. This may be unavoidable, but both at check-in and check-out the lobby was crowded with many suitcases, and since I have a physical disability it was difficult to get through. Also, there are only a few elevators, so it can take time before you can get on, and even when one arrives it may be full and you may not be able to board. It is best to allow extra time. As the building uses centralized air conditioning, I could not adjust the Room temperature. If you are sensitive to air conditioning, you may want to take measures against dryness.

  • 客房・設施3
  • 設施・設備3
  • 接待・服務4
  • 餐飲－
  • 溫泉・浴池3
  • 滿意度3

  • 2026/2/24～
  • 2名 1間
  • Deluxe Twin Room (Non-Smoking)
  • 不含餐點

  設施的回覆

  Thank you very much for staying at APA Hotel <Ueno Ekiminami>. We appreciate your positive feedback on our convenient location, despite any inconveniences you experienced. Thank you also for sharing your valuable comments regarding lobby crowding, elevator wait times, and the Room air conditioning. During check-in and check-out, using the elevators around :15 or :45 rather than :00 or :30 may help you avoid heavier congestion. Regarding air conditioning, we also offer loan items such as hot/cool air circulators and humidifiers, so please feel free to let us know if you need anything. We sincerely look forward to welcoming you again.

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• 3.80

  こう＆とも

  發布日期: 2025/8/2

  Convenient location, affordable price, clean Room, and adequate Facility.

  Located right between Ueno and Okachimachi, about a 5-minute walk from each station. The area is lively and convenient. The Room is clean, not luxurious, but offers a comfortable stay at an affordable price, ensuring great satisfaction.

  • 客房・設施4
  • 設施・設備3
  • 接待・服務4
  • 餐飲－
  • 溫泉・浴池4
  • 滿意度4

  • 2025/7/31～
  • 1名 1間
  • Standard Room (Single Occupancy) Non-Smoking
  • 不含餐點

  設施的回覆

  Thank you very much for choosing APA Hotel〈Ueno Ekiminami〉. We are delighted to hear that you were satisfied with your stay. We are also grateful for your kind words regarding our location and cleanliness. Our hotel is conveniently located near major stations such as Ueno Station and Okachimachi Station, making it ideal for both sightseeing and business purposes. As you mentioned, many other guests have also expressed their satisfaction with our location. All of our staff look forward to welcoming you again in the future.

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• 2.80

  ネコ山

  發布日期: 2025/7/27

  I stay at Business H...

  I stay at Business Hotels about 20 times a year for business trips, and 40% of those stays are at APA Hotel. This time, the Room's bathroom was extremely dirty, as if someone had walked through the unit bath's sink area with muddy shoes. The bathtub drain seemed clogged, causing water to not flow properly. When taking a shower, water would accumulate up to ankle level, which was very unpleasant.

  • 客房・設施3
  • 設施・設備3
  • 接待・服務5
  • 餐飲－
  • 溫泉・浴池1
  • 滿意度2

  • 2025/7/21～
  • 1名 1間
  • Standard Room (Single Occupancy) Non-Smoking
  • 不含餐點

  設施的回覆

  Thank you very much for choosing APA Hotel〈Ueno Station South〉. We sincerely apologize for any discomfort caused regarding the bathroom cleaning. The issues you pointed out will be shared among our staff, and we will strive to make improvements to ensure this does not happen again in the future. We look forward to welcoming you again on another occasion.

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• 5.00

  夢見るリボン

  發布日期: 2025/7/20

  APA Hotel in the heart of the downtown area

  The notification email from IKYU.com included directions from the station exit and walking time, which was very convenient. The Room was well-cleaned and spotless. Breakfast included rice and miso soup, which I appreciated as a fan of Japanese cuisine. The Hotel is located right in the middle of a bustling area, making it very convenient. This is not the Hotel's fault, but I woke up at night due to loud voices or noises in the hallway. It seemed to be from foreign guests. It would be nice if it could stay quiet during nighttime. That's all!

  • 客房・設施5
  • 設施・設備5
  • 接待・服務5
  • 餐飲5
  • 溫泉・浴池5
  • 滿意度5

  • 2025/7/18～
  • 1名 1間
  • Standard Room (Single Use) Non-Smoking
  • 附早餐

  設施的回覆

  Thank you very much for choosing APA Hotel〈Ueno Ekiminami〉. We sincerely appreciate your highest rating and are delighted to know that you were satisfied with your stay. We apologize for any inconvenience caused by noise during the night. We will continue to conduct regular hallway patrols to ensure a comfortable stay for our guests. We look forward to welcoming you again.

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此頁面僅顯示在IKYU.com上發布的評價。