Mitsui Garden Hotel Gotanda

The staff are always very helpful, and the Room is clean, so we have a comfortable stay every time. However, there are only two towels provided (a bath towel and a face towel). When guests go to the large public bath, many do not have an extra towel and come out still wet, which makes the floor very slippery. If possible, it would be very helpful to have one additional towel available for use in the bath area.

The lasagna was delicious, and the bath was great. The Room was the same one as always, which was wonderful!The special dishes were not tasty. There seemed to be far more foreign guests than before, so maybe the flavors are geared toward international tastes?I would prefer regular meals. Even though I requested late check-out, it was shown as check-out at 11:00, which caused confusion.The locker key in the changing room was broken and I asked for help to open it, but it wouldn’t open and I panicked. However,it’s a Hotel I love and want to stay at again and again. Thank you in advance for your continued support.