Hotel Sealuck Pal Utsunomiya住客評價與感想

• 3.50

  CROW74

  發布日期: 2026/6/25

  For better or worse

  This was my first stay. As for service, most of the staff were pleasant and polite, but there were a few disappointing staff members where I felt, well, maybe it can’t be helped. I had a question at the vending machine area and asked a staff member walking down the hallway. They clicked their tongue and spoke to me as if I should already know, then answered with an audible sigh. I didn’t ask anything further and wondered what that kind of service was about. The Room was simple but comfortable. Breakfast—especially the bread (croissants)—was delicious, so I recommend it. There is Bell Mall (a shopping complex) nearby; if you’re traveling with children, I think they’ll enjoy it because there are alpacas. Also, if you’re heading toward Utsunomiya Station, the Utsunomiya Light Rail (LRT) station is very close by, which was convenient. It also felt reassuring that I could leave my car at the Hotel when going out for drinks. Although I don’t think some staff members’ attitudes were acceptable, I would like to stay again.

  • 客房・設施4
  • 設施・設備4
  • 接待・服務2
  • 餐飲4
  • 溫泉・浴池3
  • 滿意度4

  • 2026/6/12～
  • 2名 1間
  • Smoking Semi-Double Room
  • 附早餐

  設施的回覆

  Thank you very much for choosing Hotel Sealuck Pal Utsunomiya from among the many available properties. We sincerely apologize for the disappointment caused by our staff’s response. In light of your feedback, we will take this opportunity to review not only the conduct of the staff member concerned but also how all staff interact with our guests, and we will work thoroughly to ensure this does not happen again. We are truly grateful for your kind words that you would like to stay with us again. We will continue striving to be a Facility where you feel glad you chose to stay at Hotel Sealuck Pal Utsunomiya whenever you visit. If you come to Utsunomiya again, we would be honored if you would choose our Hotel. All of our staff look forward to welcoming you back. Hotel Sealuck Pal Utsunomiya General Manager and Staff

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• 5.00

  kana0712

  發布日期: 2026/6/21

  Thank you as always ...

  Thank you as always for your kind support. This time, we had a very comfortable stay for three nights. When visiting Utsunomiya, if Sealuck Pal has availability, we will adjust our schedule accordingly.

  • 客房・設施5
  • 設施・設備5
  • 接待・服務5
  • 餐飲－
  • 溫泉・浴池5
  • 滿意度5

  • 2026/6/16～
  • 1名 1間
  • [Smoking Single Room]
  • 附早餐

  設施的回覆

  Thank you very much for your continued patronage of Hotel Sealuck Pal Utsunomiya. We also sincerely appreciate your review and your highest rating. We were delighted to hear that you enjoyed another comfortable stay with us. When you visit Utsunomiya again, we would be grateful if you would make a Reservation at Hotel Sealuck Pal Utsunomiya. All of our staff look forward to welcoming you again. Hotel Sealuck Pal Utsunomiya General Manager and Staff

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• 3.67

  C16

  發布日期: 2025/7/2

  The breakfast was delicious.

  First time in Utsunomiya, we enjoyed a trip of "Gyoza and Light Rail." Instead of staying at a hotel near the station, we chose one accessible by light rail. The front desk staff were very accommodating, and both the breakfast bread and curry were delicious. There’s free coffee available, but local sake and draft beer for 300 yen is an unbeatable deal. You can enjoy "Senbero" at the hotel! It’s also great that there’s an Ito-Yokado and an Onsen facility within walking distance. This time, our stay included tickets to use the Onsen facility, so we didn’t use the room bath—hence a rating of 1 for it. We had a wonderful time!

  • 客房・設施4
  • 設施・設備4
  • 接待・服務4
  • 餐飲4
  • 溫泉・浴池1
  • 滿意度5

  • 2025/6/24～
  • 2名 1間
  • Non-Smoking Twin Room
  • 附早餐

  設施的回覆

  Thank you very much for choosing Hotel Sealuck Pal Utsunomiya among the many accommodations available. We sincerely appreciate you taking the time to share your feedback after your stay and for your kind words of praise. How was your experience with the light rail? There is a stop just a short walk from our hotel, so we hope you were able to fully enjoy exploring the gyoza eateries around JR Utsunomiya Station. We are delighted to hear that you enjoyed our alcohol vending machine. Both the Kirin Ichiban Shibori draft beer server and Tochigi local sake server are available at 300 yen per glass, which have been highly appreciated by our guests who enjoy beverages. Additionally, we have installed a vending machine offering craft beer options, so please feel free to try it as well! Our staff will continue striving daily to provide services that bring joy to all of our guests. We look forward to welcoming you back again soon! Hotel Sealuck Pal Utsunomiya Manager & Staff

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• 3.67

  たくさん旅行したい！

  發布日期: 2025/1/6

  I made an early rese...

  I made an early reservation due to the New Year holidays. Initially, I reserved without meals, but since the price didn't change much with the meal plan, I changed the reservation to include meals. However, upon checking in and looking at the facility guide, I found out that breakfast is free for everyone?? I felt a bit at a loss. But the room and bath were spacious, the breakfast bread was delicious, and the reception staff left a good impression. There was also a large shopping mall and a light rail station nearby, so the location was great.

  • 客房・設施4
  • 設施・設備3
  • 接待・服務4
  • 餐飲4
  • 溫泉・浴池3
  • 滿意度4

  • 2025/1/4～
  • 2名 2間
  • [Non-Smoking Single Room]
  • 附早餐

  設施的回覆

  Thank you very much for choosing to stay at Hotel Sealuck Pal Utsunomiya from the beginning of the year. We sincerely appreciate you taking the time to share your feedback after your stay. Breakfast at our hotel is offered as a complimentary service. We apologize for any confusion due to the variety of plans available. However, we are grateful for your kind words regarding our facilities and staff. Our freshly baked bread is made smaller so that you can enjoy a wide variety. As you mentioned, the Bel Mall shopping mall and the light rail station are within walking distance, ensuring a comfortable stay for all our guests. We will continue to strive to improve our services, and we would be delighted if you choose Hotel Sealuck Pal Utsunomiya again when you are in the area. All of our staff look forward to welcoming you back. Hotel Sealuck Pal Utsunomiya Manager and Staff

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• 4.17

  natsuzo

  發布日期: 2024/9/24

  The breakfast was delicious.

  The room was not spacious, typical of a business hotel. The breakfast was delicious. Although the venue was not large, the side dishes and other items showed creativity, which was nice. There is a shopping mall nearby, but there are not many dining options like izakayas, so you might need to do some research for dinner.

  • 客房・設施4
  • 設施・設備4
  • 接待・服務4
  • 餐飲5
  • 溫泉・浴池4
  • 滿意度4

  • 2024/9/21～
  • 2名 1間
  • [Non-Smoking Double Room]
  • 附早餐

  設施的回覆

  Thank you very much for choosing Hotel Sealuck Pal Utsunomiya from among the many facilities available. We also appreciate you taking the time out of your busy schedule after your stay to share your thoughts and for your kind words about our breakfast service. As you mentioned, most of our guests are business travelers. On weekends, we also accommodate tourists and leisure guests, and our staff strives to ensure that all guests are satisfied. There is a shopping center, Bell Mall, nearby, and a tram light rail stop is just a 3-minute walk from the hotel, making it very convenient for sightseeing and dining in the center of Utsunomiya City. Encouraged by your warm words, we will continue to strive to improve our services even further. We would be delighted if you would consider booking Hotel Sealuck Pal Utsunomiya again when you are in the area. All of our staff look forward to welcoming you back. Hotel Sealuck Pal Utsunomiya Manager and Staff

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