Hotel Hakuba

This was our second stay.All the staff provided very courteous service. The meals were delicious, and the Onsen and the entire property were impeccably clean.The views from the restaurant and the top-floor guest room were truly wonderful.There is also a day-use Onsen within easy walking distance, so we were able to enjoy a variety of experiences.We would love to stay again.Thank you very much for everything.

Used by two families (8 people).We booked two 4-person Rooms; they were on the 4th floor at opposite ends, and the layouts seemed slightly different.The Room I stayed in had the main door with the original room number, plus another door that allowed access from the Japanese-style room side.The bathroom was a unit bath, so it would have been perfect if the toilet and bath had been separate.There was also a small kitchenette; it would have been even better if dish soap and a sponge were provided.Meals were buffet-style and delicious.The bath was also great.They sell a chili oil that is only available here. Last year it was fully booked so we stayed at another Hotel, but we have visited specifically to buy this chili oil before.