JW萬豪酒店東京

All I can express is my gratitude. Even though it was our first visit, we were touched by your thoughtful attention to every detail, the surprise celebration for our wedding anniversary, and the many people who helped us at the pool. My husband can swim but has difficulty walking, and we truly felt warmly welcomed. In the evening, we dined at Restaurant Sefino. Most guests seemed to be visiting from outside, but if you stay here, it would be a shame to miss dining at this restaurant. It was a truly memorable experience.

It was my first time getting off at Takanawa Gateway, and I was surprised by how much the Takanawa area has changed.There were some mix-ups with my luggage and other matters on the Hotel’s side, but the staff—especially the Front Office Manager—handled everything sincerely. It made me feel very reassured.The gentleman at the fitness center reception was very kind, and the morning yoga instructor was wonderful as well, explaining things clearly even for beginners. Thank you.I had breakfast at the restaurant, and there were many options including a Japanese set meal as well as a buffet—everything was delicious and satisfying.The bathtub in the Room is large, so you can truly relax. The tea bags (sencha and hojicha) are from a well-known tea shop; they have a clean taste and were delicious—I could really feel the Hotel’s attention to detail.The BGM you can select from the TV screen is soothing.Thank you for a comfortable stay.