Hotel Grand Bach Atami Crescendo

This was our family’s first stay, and it was wonderful. With my birthday coming up the following week, we happened to mention it at check-in, and they surprised me at dinner with live music and a dessert—plus sweets as a gift—to celebrate! We hadn’t informed them in advance about the Reserver, so I was truly touched by the surprise. Thank you very much.All of the staff were professional—from guiding our car on arrival to explaining the Hotel, as well as the lounge and restaurant teams—and they made our stay comfortable from start to finish. The housekeeping staff also greeted us warmly.The Facility was just as beautiful as in the photos, and everything—from the amenities to the in-room sweets and beverages—was thoughtfully selected, which really conveyed their hospitality. The restaurant meals for both breakfast and dinner were vibrant, uncompromising, and absolutely delicious.I was genuinely impressed by this top-class Accommodation. We will definitely return. Thank you again.

About 2–3 years ago, we had to cancel the day before due to a family member’s illness, which was very disappointing, but this time our long-held wish came true and we were able to stay. The meals made with carefully selected local ingredients were truly delicious; the live piano performances at check-in and during dinner were wonderful; the Room was clean and easy to use, with a private in-room bath fed directly from the hot spring source. We could even look down from the Room at Atami’s fireworks. Above all, thanks to the staff’s warm hospitality—the perfect sense of distance and their smiles—we were able to relax completely throughout our stay. We stay at various Accommodations every month, but discovering such a lovely Accommodation so close by in Atami (we live in Yokohama) has made us look forward to visiting again.