Tsubaki住客評價與感想
- 客房・設施4.56
- 設施・設備4.42
- 接待・服務4.64
- 餐飲4.78
- 溫泉・浴池4.69
- 滿意度4.64
This stay was excellent.
Every dish on the spring dinner menu was wonderful, and it really reminded me of the high quality. This time I chose a Room with an open-air bath, and I was able to fully enjoy both the large public bath and the bath in my Room. The lounge also had a draft beer server, which I enjoyed as well. All of the staff were very pleasant—thank you very much. Just one thing: the L’OCCITANE conditioner in the large public bath seemed to have been repeatedly topped up, and it had slightly deteriorated and developed an unusual smell.
- 客房・設施5
- 設施・設備5
- 接待・服務5
- 餐飲5
- 溫泉・浴池5
- 滿意度5
- 2026/3/7～
- 2名 1間
- [Main Building] Japanese-Western Style Room with Open-Air Onsen Bath, 70–100 sqm / Cypress or Stone Bath
- 含早晚餐
設施的回覆
Dear mimi515, Thank you very much for staying with us. We also sincerely appreciate you taking the time to share such thoughtful feedback about your stay. Regarding our spring cuisine, we were truly delighted to hear your comment that “everything was wonderful.” Our head chef and the entire kitchen team were very pleased to read your kind words. We are especially happy that you enjoyed the flavors of the season. We are also glad to know you fully enjoyed both your Room with an open-air bath and our large public bath, and that you were able to relax and spend a soothing time in the Onsen. Thank you as well for enjoying the draft beer server in the lounge, and for your warm words about our staff. On the other hand, we sincerely apologize for any discomfort caused by the conditioner in the large public bath. We take your feedback seriously, will review our management procedures, and work to make improvements so that all guests can use it comfortably. All of us will continue striving to provide seasonal cuisine and a pleasant stay throughout the year. We look forward to welcoming you again.